Fix Ntdll.dll error messages in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • The Ntdll.dll error message may appear either at startup or when you run a specific application in Windows 10.
  • The first step you should take is simply to reboot your computer and check if that repaired the ntdll.dll error.
  • A good solution is to uninstall the application that is giving you a hard time, so be sure to check out the steps in this guide.
  • Also, we recommend you to use a proper repair tool, which you can find below along with the other solutions.
How to fix Ntdll.dll error message

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Seems that a lot of the Windows 10 users have encountered at one point or another the Ntdll.dll error messages.

These error messages might occur for a huge number of reasons, but we will explain some of the most common messages that relate to the Ntdll.dll error and also how to fix them in a short tutorial below.

The Ntdll.dll error message can appear either when you start a specific application, while you are running an application or just when you shut down the application in Windows 10.

Some of the more common Ntdll.dll error messages are STOP: 0xC0000221 unknown hard error C:WinntSystem32Ntdll.dll,

AppName: [PROGRAM NAME] ModName: ntdll.dll and [PROGRAM NAME] caused a fault in module NTDLL.DLL at [ANY ADDRESS].

Below, we will present you some safe solutions that you need to try in order to fix the Ntdll.ll error message on your PC. so keep reading.


How can I fix the Ntdll.dll error messages in Windows 10?

  1. Use a repair tool
  2. Reboot your system
  3. Remove the problematic application
  4. Disable IE add-ons
  5. Disable UAC features
  6. Update hardware drivers
  7. Check RAM and HDD
  8. Run a system refresh
  9. Replace your HDD
  10. Run a clean Windows installation

1. Use a repair tool

There are several ways to fix the Ntdll.dll error, but if you want the fastest and safest method, then you need to rely on a third-party software that specializes in it.

Restoro is our recommendation for this task. You can rely on its capabilities and features to repair lost or deleted files from your PC that may cause the annoying Ntdll.dll error.

Restoro repair

Restoro is a reliable third-party DLL fixer which uses a built-in automated system and an online library full of functional DLLs to replace and repair any files that might be corrupted or damaged on your PC.

All you need to do to resolve your PC’s problems is to launch it, and simply follow the on-screen instructions to start the process, as everything else is covered by the software’s automated processes.

This is how you can fix registry errors using Restoro:

  1. Download and install Restoro.
  2. Launch the software.
  3. Wait for it to scan your PC for any stability issues and possible malware.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

After this process is completed your PC will be as good as new, and you will no longer have to deal with BSoD errors, slow response times, or other similar issues.

Get Restoro


Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.


2. Reboot your system

restart PC to solve profile error in chrome
  1. Save all the work you have done in the Windows 10 operating system.
  2. Move the mouse cursor over to the lower right side of the screen.
  3. From the menu that appears left click or tap on the Settings feature.
  4. Now left click or tap on the Power button, and afterward left-click or tap on the Restart feature.
  5. After the device reboots check again to see if your Ntdll.dll error message still pops up.

3. Remove the problematic application

ntdll.dll windows 10 screenshot

  1. Move the mouse cursor over to the lower left side of the screen.
  2. Right-click or hold tap on the screen.
  3. From the menu that appears left click or tap on the Control Panel feature.
  4. Now left-click or tap on the Uninstall a Program feature available in Control Panel.
  5. Left-click or tap on the application you are having issues with and then left click or tap on the Uninstall, Change, or Repair button.
  6. Follow the on-screen instructions to finish the uninstall process.
  7. Reboot your device and go on the manufacturer’s website to download the latest version available for the application.
  8. Install the application as you normally do, but keep in mind that if the application is not compatible with the Windows 10 version of the operating system, you might still get the Ntdll.dll error message.

Depending on the application you were using when you got the Ntdll.dll error message you will have to uninstall and install it again.


4. Disable IE add-ons

  1. Open your Internet Explorer application.
  2. Left-click or tap on the Tools tab situated on the upper side of the Internet Explorer window.
  3. Now find and left-click or tap to open the Manage Add-ons feature.
  4. In this window, you will have a Show drop-down menu, left-click or tap on the drop-down menu.
  5. Select the Add-ons that have been used by Internet Explorer option.
  6. Now left-click or tap on each Add-on you have in the list and then left click or tap on the Disable button.
  7. After this left-click or tap on the OK button.
  8. If you get a message saying For changes to take effect, you might need to restart Internet Explorer, left-click or tap on the OK button on this one as well.
  9. Close the Internet Explorer application.
  10. Reboot your Windows device, and see if you still get the Ntdll.dll error message.

5. Disable UAC features

  1. Move the mouse cursor over to the Start button.
  2. Right-click or hold tap on it.
  3. From the menu that appears left click or tap on the Control Panel feature.
  4. From the Control Panel window left click or tap on the System and Security feature.
  5. Now in the next window that appears, left-click or tap on the Administrative Tools feature.
  6. Now from the next list that shows search for Local Security Policy, and left-click or tap on it to select it.
  7. On the left side panel left-click or tap on the Local Policies folder to open it.
  8. Within the Local Policies folder double-click or double tap on the Security Options folder.
  9. On the right side panel, you will have to search for all the user account control features and disable them one by one.
  10. After you disabled them reboot your Windows device.
  11. When the device starts, check again if you still get the Ntdll.dll error message.

6. Update hardware drivers

  1. Check on the manufacturer’s website to see if there are any available driver updates for the hardware you have on your device.
  2. If there are, then download and install the latest ones.
  3. After you successfully installed them reboot your device once more.

Updating drivers manually is a tedious process, so we recommend you to use DriverFix (100% safe and tested by us) to do it automatically.

Thus, you will keep your system safe from downloading and installing the wrong drivers.

Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. As the process is not straight-forward to complete, we recommend using an automated tool for the job. Here's how to do it:

  1. Download and install DriverFix.
  2. Launch the app.
  3. Wait for the software to detect all your faulty drivers.
  4. You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
DriverFix

DriverFix

Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!

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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.



7. Check RAM and HDD

  1. Check your RAM memory if it is operating in the right parameters.
  2. Check your IDE cable going from the Hard Drive to the Motherboard, if possible replace the cable and see if you still get the Ntdll.dll error messages.

8. Run a system refresh

XPSSVCS.DLL
  1. Move the mouse cursor over to the lower right side of the screen.
  2. From the menu that appears left click or tap on the Settings feature.
  3. Find and left-click or tap on the Change PC Settings feature.
  4. Left-click or tap on the General option.
  5. Under the Refresh Your PC Without Affecting Your Files topic, left-click or tap on the Get started option.
  6. Follow the on-screen instructions to finish the System Refresh.
  7. Check again if you still get the Ntdll.dll error message.

9. Replace your HDD

why is my old hdd lost after upgrade

Make a backup copy of all your important files, folders, and applications and do a complete reinstall of the Windows 10 operating system.

Also, on rare occasions, the Ntdll.dll error message may appear if you have bad sectors on your hard drive, so if you do have a spare Hard drive try replacing the current one and install the Windows 10 operating system on it.

If you’re looking for a new hard drive, check out our best hard drives for Windows 10 PCs list to expand your storage space. 


10. Run a clean Windows installation

This is truly an ultimate solution, so be sure you have checked all other solutions before doing it.

Beware that you have to do a clean install what means that you should erase all the tech-data from the drive where you will install Windows.

Thus, you won’t have the same error after.

If you have successfully reinstalled Windows, see if Ntdll.dll error still appears. Now try to install the programs you had before one by one and see when this error occurs.

When you have spotted which software causes the error to appear, contact the support team of that program.


There you go, a few methods that will get your Ntdll.dll error message fixed in Windows 10.

Also, if you do have further questions regarding this subject please write us in the comments section of the page below, and we will help you further as soon as possible.


Frequently Asked Questions

  • Restart your computer and uninstall the problematic software. If the problem persists, read our exclusive guide to fix the Ntdll error.

  • Make sure to use a 32bit DLL-file for a 32bit program, and a 64bit DLL-file for a 64bit program. Here’s a guide on how to fix the missing DLL issue.

  • The ntdll.dll is a file created by Microsoft that has a description of NT Layer DLL and it contains NT kernel functions. Antivirus programs can detect and clean this file if it has become infected.

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