Fix your Xbox One X shutting down and not turning back on issues

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Microsoft proudly says that the Xbox One X is the most powerful gaming console in the world. However, many players have already encountered a series of annoying bugs with the console, such as black screen issues and a console that shuts down and doesn’t turn back on. Unfortunately, for the time being, there is no clear solution to some of these problems.

According to a Redditor:

“I got the Project Scorpio Edition at midnight. Hooked it up the next morning and installed all my games and what not. Next day I started playing and after a couple hours, POOF it spontaneously shut down and wouldn’t turn back on. I was pretty distraught […]”

What to do when your Xbox One X doesn’t turn on

Luckily, the post confirmed that replacing the power cable fixed the problem, making it seem like the power cord is too fragile to handle the amperage required by the console.

xbox one x adapter

It was said that the default cable included with the console is rated at 7 amps and 125 volts, while the replacement cable is rated 10 amps and 125 volts. In other words, any cable rated 7 amps or more and at least 125 volts should fix the problem.

“So I decided to at least try to fix it before sending it away. […] picked up a used universal power cable, the Nyko one that’s branded for Sony consoles […]  Sure enough, swap the cable out and it powers right up. Tried the original cable one more time just to be sure and it seems to be a fried power cable being the issue as the original still did not work but the replacement one does.
So, if you don’t want to sacrifice your Scorpio Edition or wait weeks possibly to return it / repair it, go buy a new power cable and give that a shot.”

Many Xbox One X owners who encountered the same issue confirmed that swapping the power cable fixed the problem. Keep in mind that by using a third-party power cable, you risk voiding your warranty, so proceed at your own risk.

If you’re experiencing this problem, you can buy the Nyko universal power cord for $4.99 from Amazon.

Editor’s Note: This post was originally published in November 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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