Fix: Game audio stops working in Windows 10

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Audio is a major part of the multimedia experience, especially in video games. Audio creates an atmosphere in a video game or a movie, but unfortunately, users reported that game audio stops working for them on Windows 10.

We have already covered audio issues on Windows 10 in the past, and if you have problems with VIA HD Audio or if Conexant HD audio isn’t working, you might want to check some of our older articles. Audio issues on Windows 10 can be troublesome, and sometimes ruin your multimedia experience, especially when it comes to video games, so let’s see if we can fix that.

Game audio stops working, how to fix it?

Table of contents:

  1. Update your drivers
  2. Disable and enable your speakers
  3. Adjust the audio buffer
  4. Use Audio Troubleshooter
  5. Check in-game sound settings
  6. Reinstall the game
  7. Reinstall the audio driver
  8. Make sure audio service is enabled

Fix – Game audio not working in Windows 10

Solution 1 – Update your drivers

In most cases, problems with audio are caused by outdated audio drivers, but you can easily fix that by updating them. To update your audio drivers all you need to do is to visit your motherboard manufacturer’s website, locate your motherboard and download the latest audio drivers for it. If you’re using a dedicated sound card or a laptop, download the audio drivers from your sound card / laptop manufacturer.

Update drivers automatically

If you don’t want the hassle of searching for drivers on your own, you can use a tool that will do this for you automatically. Of course, as you’re not able to connect to the internet at the moment, this tool won’t be useful. However, once you get online, it will help you to keep all your drivers up to date, so you won’t be in this situation anymore.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Here is a quick guide on how to use it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 2 – Disable and enable your speakers

Few users suggest that game audio problems can be fixed by disabling and enabling your speakers, and in order to do that, follow these simple steps:

  1. Right click the speaker icon in the Taskbar and choose Playback devices from the menu.
    playback-devices
  2. Sound window should now open. Right click the empty space and make sure both Show Disabled Devices and Show Disconnected Devices are checked.
    show-disabled-devices
  3. Right click your audio device and choose Disable.
    disable-speaker
  4. Your audio device should become grayed out. Right-click it again and choose Enable.
  5. Click Apply and OK to save changes.

Solution 3 – Adjust the audio buffer

This solution applies if you’re using Focusrite Audio Control Panel or similar tool. If game audio stops working on your computer, you just need to do the following:

  1. Open Focusrite Audio Control Panel.
  2. Adjust the buffer by increasing the number of milliseconds.

If the number of milliseconds is too low, your audio might start cutting out or stop working, so in order to fix it, make sure to increase the buffer size.

Solution 4 – Use Audio Troubleshooter

The next thing we’re going to try is using Windows 10’s built-in audio troubleshooter. Here’s what you need to do:

  1. Go to Settings
  2. Head over to Update & Security > Troubleshoot
  3. Find Playing Audio, and click Run the troubleshooter
  4. Follow further on-screen instructions
  5. Restart your computer

Solution 5 – Check in-game sound settings

Although it sounds obvious, make sure you didn’t disable the sound in the in-game settings. Who knows, maybe you accidentally muted the game, and you don’t even remember. We’ll have to consider all the possible scenarios.

Solution 6 – Reinstall the game

It’s aslo possible that something went wrong during the game installation. So, if none of the previous solutions resolved the issue, you can also go on and try reinstalling the game. Maybe you’ll resolve the problem.

Solution 7 – Reinstall the audio driver

If updating the audio driver didn’t resolve the problem, we can try with reinstalling it. Here’s how to do that:

  1. Go to Search, type devicemngr, and open Device Manager.
  2. When Device Manager opens, find your audio device, right click it and press Uninstall.
  3. Windows will ask you to confirm that you wish to uninstall the driver. Click on Uninstall.
  4. After confirming and uninstalling your keyboard driver, restart your computer.
  5. Now you need to visit your audio device manufacturer’s website and check if there’s a new driver available for Windows 10.

Solution 8 – Make sure audio service is enabled

And finally, audio can’t work withot the audio service. So, if this service inside your system is disabled, you won’t here any audio at all. Here’s how to check if the audio service is enabled:

  1. Press Windows Key + R and enter services.msc. Now press Enter or click OK.
  2. When Services window opens, locate Windows Audio and double-click it to open its properties.
  3. Set the Startup type to Automatic and click the Start button to start the service. Now click Apply and OK to save changes.

If the service is already running and it’s set to Automatic startup type, you just need to restart it to fix the problem. To do that, locate Windows Audioservice, right-click it and choose Restart from the menu.

With audio being a crucial part of our multimedia experience, these kinds of problems can cause a lot of inconvenience, but as you can see, you can easily fix them by following our solutions.

Editor’s Note: This post was originally published in June 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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