After installing KB5003637, apps won’t be able to access event logs

Vlad Turiceanu
by Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming from a solid background in PC... Read more
Affiliate Disclosure
  • Just a couple of days after the Patch Tuesday releases, Microsoft warns users about KB5003637.
  • After installing the update, apps that access event logs on remote devices won't be able to connect.
  • Most of the time, while trying to go through this process, users will encounter error 5: access is denied. 
  • This article contains the solution for getting past this nuisance and restoring proper functionality.
KB5003637

Even though only a couple of days have passed since Microsoft released KB5003637 for Windows 10, as a part of this month’s Patch Tuesday, and already the company issued a warning regarding this cumulative update.

Apparently, after installing this particular update, apps that are accessing event logs on remote devices might be unable to connect.

KB5003637 causes apps to not work properly

The root of this annoying issue originates from apps that make use of legacy Event Logging APIs.

Microsoft states that the behavior is expected and that you might receive an error when attempting to connect, such as:

  • error 5: access is denied
  • error 1764: The requested operation is not supported.
  • System.InvalidOperationException,Microsoft.PowerShell.Commands.GetEventLogCommand
  • Windows has not provided an error code.

After installing KB5003637 or later updates, apps accessing event logs on remote devices might be unable to connect. This issue might occur if the local or remote has not yet installed updates released June 8, 2021 or later. Affected apps are using certain legacy Event Logging APIs

How do I fix this issue?

Due to security hardening changes relating to Event Tracing for Windows (ETW) for CVE-2021-31958, the tech giant expected this to happen, to a certain degree.

Thankfully there is a simple way to put all this behind us. In order to properly deal with this situation, you have to ensure that both the local and remote devices have KB5003637 installed.

Pretty simple, right?

Have you been experiencing such issues after installing this cumulative update on your PC? Let us know in the comments section below.

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