FIX: This action could not be completed iCloud error

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Download PDF
Affiliate Disclosure

  • If you encounter similar iCloud errors on Mac, this can stop you from using the features properly.
  • To fix this issue, try using the Terminal, updating iTunes, and then following the next steps in this guide.
  • To never have to worry about not being able to fix Mac problems, check out our Mac Fix Hub.
  • For more useful information at any point in time, don't forget to bookmark our Mac page.
iCloud drive isn't showing all files on Mac

To fix various Mac problems we recommend Intego Security tool:

Many errors and issues are caused by security threats. Intego Security will quarantine, repair or delete these dangerous files. Download it now for a safer and faster Mac OS, in just three easy steps:

  1. Download Intego Security rated Excellent on
  2. Click Scan to find Mac OS security issues and vulnerabilities.
  3. Click Fix now to get rid of all possible infections (exclusive discount for our readers).

Not being able to use iCloud can be a problem, and many Mac users reported This action could not be completed error while trying to use iCloud on their Mac. This can be a problem, but today we’ll show you a way to fix it.

How do I fix This action could not be completed iCloud error?

1. Use the Terminal

terminal icloud mac this action could not be completed

According to users, you can fix This action could not be completed error in iCloud simply by running a couple of commands in the Terminal. To do that, follow these steps:

  1. Open the Terminal.
  2. Run the following commands:
    • sudo mkdir -p /Users/Shared
    • sudo chown root:wheel /Users/Shared
    • sudo chmod -R 1777 /Users/Shared

After running these commands, check if the problem is still there.

2. Update iTunes

updates letters

If you’re getting This action could not be completed error message, the problem might be related to iTunes. To fix this issue, users are suggesting to update iTunes to the latest version.

To do that, just download the latest version of iTunes from Apple’s website and install it. Once iTunes is up to date, check if the problem is still there.

3. Log in to iCloud from your browser

Safari browser in dock

According to users, you might be able to fix this problem simply by logging in to the iCloud in your browser. Few users reported that this error was gone on their Mac after they’ve successfully logged in to iCloud on their browser, so you might want to try that.

4. Disable two-step authentication

two step authentication icloud mac this action could not be completed

Two-step authentication is a great way to protect your online accounts, but some users claim that this feature caused the This action could not be completed error to appear. To fix it, users are suggesting to disable it temporarily.

You can do that by going to your Apple ID account in your browser and turning off two-step verification in the Security section.

Few users also reported that this issue occurred because their account was blocked. You can try resetting your account password or you can try contacting Apple’s support and ask them to check if your account was blocked.

There you go, these a couple of simple solutions that should help you if you’re getting This action could not be completed error in iCloud.

FAQ: Learn more about iCloud errors

  • Why is iCloud not loading?

iCloud could have problems loading for a variety of reasons, but the most common is a faulty internet connection. To fix this, it is recommended that you check your router and restart your device.

  • How do I fix my iCloud account?

To fix your iCloud account it is recommended that you reset the data. To perform this action, open Settings, click your Apple ID and tap on the Sign out option. After the process is completed, wait for a couple of minutes and sign back in.

  • How do I get my iCloud to stop sending emails?

To stop iCloud from sending emails, you should log into your iCloud account on the official website, and modify the settings inside the Messages > Send & Receive option.