“Network resource unavailable” error on Windows 10 [Fix]

By: Milan Stanojevic
9 minute read

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Computer errors will appear sooner or later on every PC, and while some errors are relatively harmless, others can prevent you from installing new applications. According to users, they are getting Network resource unavailable error message. This message will prevent you from installing or updating certain applications, and today we’re going to show you how to fix this problem on Windows 10.

How to fix “Network resource unavailable” error on Windows 10?

Fix – “Network resource unavailable” Windows 10

Solution 1 – Remove any leftover registry entries

Most applications add new values to your registry once you install them. However, once you remove those applications their registry values can still remain on your PC. This usually isn’t a big problem, but sometimes leftover entries can cause Network resource unavailable error to appear. To fix this problem you need to find and remove those entries from the registry. You can do that manually, but modifying the registry is a complicated and potentially dangerous process that can affect your system stability. Therefore if you decide to perform this process we highly recommend that you back up your registry just in case.

If you delete certain keys you can cause your system to become unstable, so it’s wise to have a registry backup ready. If you don’t want to remove registry entries manually, you can use various registry cleaners or uninstallers that can remove leftover files and registry entries. After removing the problematic registry values the issue should be resolved.

Solution 2 – Create the required folders

This workaround can help you fix Network resource unavailable error as long as you have the necessary files. For example, if the installation can’t find myapp.msi file, you need to find it manually and move it to its designated location. This error message will usually give you the location of the directory, and you just need to move the necessary files.

For example, if the error message says that it can’t find C:\Users\my user name\AppData\Roaming\myapp\Prerequisites\myapp.msi file, you simply need to find the file on your own and copy it to the aforementioned location. If needed, you might have to create the necessary folders to complete the process.

This isn’t the most elegant solution, but few users reported that they fixed the problem by moving the required files, so you might want to try doing that.

Solution 3 – Check if Windows Installer service is running

As we already mentioned, Network resource unavailable error appears while installing or removing certain applications. Installation process usually requires Windows Installer service, and if this service isn’t running you can encounter this or any other similar error. To fix the problem you need to check if Windows Installer service is running. To do that, follow these simple steps:

  1. Press Windows key + R and enter services.msc. Press Enter or click OK.
  2. List of available services will appear. Locate Windows Installer and double click it.
  3. When the Properties window opens, set Startup Type to Manual or Automatic. Make sure that the service is running. If not, click the Start button to start it. Lastly, click Apply and OK to save changes.

After starting Windows Installer service and making the required changes, check if the problem is resolved.

Solution 4 – Download Program Install and Uninstall Troubleshooter

Many users reported that Program Install and Uninstall Troubleshooter fixed the Network resource unavailable error for them. This problem can occur due to corrupted registry issues or other applications, but you should be able to fix it with this tool. This tool can fix corrupted registry keys and registry keys that control the update data. In addition, it can fix many problems that prevent new applications from being installed. It’s worth mentioning that the troubleshooter can fix the problems that prevent update or removal of installed applications. Many users reported that they fixed the problem using this tool, so be sure to download it.

Solution 5 – Edit the registry

According to users, you can fix this problem by making a few changes in your registry. Changing the registry can lead to stability issues, so keep that in mind. If you decide to modify your registry, you’re doing it at your own risk. To change the registry, you need to follow these steps:

  1. Press Windows Key + R and enter regedit. Click OK or press Enter.
  2. Optional: Create a backup of your registry. Click File > Export. Now select All in Export range section. Select the directory where you want to export your registry, enter the desired file name and click on Save. If any issues occur after making changes to the registry, you can use this file to restore it to its previous state.
  3. In the left pane navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products key.
  4. Expand the Products key. You should see many subkeys available.
  5. Now navigate through each subkey and look for ProductName value in the right pane. ProductName value will tell you the name of the application associated with that key. If you find the key related to the problematic application, right click it and choose Delete.
  6. After doing that, close Registry Editor and restart your PC.

After your PC restarts, check if the error is resolved. We have to mention that few users reported that you can fix the problem by deleting the subkey related to Microsoft Security Client. This is a bit advanced solution, and if you don’t feel comfortable modifying the registry, perhaps you should skip it entirely.

Solution 6 – Use Revo Uninstaller

As we already mentioned, Network resource unavailable error is often caused by applications that aren’t properly removed. Some applications can leave leftover files that can interfere with the setup process. If you have the same problem, we advise you to use Revo Uninstaller or Geek Uninstaller to remove the problematic applications. These tools can also remove applications that are partially uninstalled, so if you have the same problem we advise you to try one of these applications.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Solution 7 – Try to uninstall the problematic application

Several users reported that this error appears when certain applications try to install updates. If you have the same problem, we highly recommend that you uninstall the application that is causing this error to appear. To do that on Windows 10, follow these steps:

  1. Press Windows Key + I to open the Settings app.
  2. Once the Settings app opens, navigate to the System and choose Apps & features.
  3. List of installed applications will appear. Locate the problematic application, select it and click the Uninstall button.

Alternatively, you can try to uninstall the problematic application by following these steps:

  1. Press Windows Key + S and enter programs. Choose Programs and Features from the list of results.
  2. List of installed applications will appear.
  3. Double click the problematic application and follow the instructions on the screen to remove it.

After removing the application the automatic update process won’t start and you won’t receive the error message anymore.

Solution 8 – Modify the installed applications

Sometimes you can fix this problem simply by modifying the installed applications. Keep in mind that not all applications support this option, so this isn’t a universal solution. To modify an application, do the following:

  1. Open Programs and Features section like we showed you in the previous solution.
  2. Select the problematic application.
  3. Now choose Change or Repair option from the menu on the top.
  4. Follow the instructions on the screen to complete the process.

As we already mentioned, this isn’t a universal solution since many applications don’t support this feature.

Solution 9 – Use the original setup file to remove the application

Several users reported that you can fix this issue simply by running the original setup file. Some applications allow you to uninstall or repair them by using their original setup file. To fix the Network resource unavailable error, simply find the setup file that you used to install the application and run it again. If you see the option to remove or to repair the installation, select it and follow the instructions on the screen.

This isn’t a universal solution since many applications don’t allow you to remove them or repair them using the setup file. Despite this fact, this method might work for some users, so feel free to try it.

Solution 10 – Use Command Prompt in virtual environment

This solution applies only to VMware software. If you don’t use this application, you should skip this solution. Few users reported this problem in VMware while trying to install VMware Tools on Windows 10 virtual machine. The issue appears only in virtual machine, but you can solve it by following these steps:

  1. Start your virtual machine.
  2. Click on Virtual Machine from the menu on the top and choose Install / Reinstall VMware Tools.
  3. Once the drive is mounted, you need to open Command Prompt in the virtual machine.
  4. In Command Prompt, navigate to your DVD drive. To do that, you’ll need to use cd command.
  5. Now enter setup /c or setup64 /c depending on your operating system. By running one of these commands you’ll force the removal of VMware Tools.
  6. Use File Explorer in virtual machine and navigate to your virtual DVD drive.
  7. Install VMware Tools again.

Once again, this solution only works on VMware virtual machine, so it will not work on a host system.

Fix – “Network resource unavailable” iTunes

Solution 1 – Delete iTunes entries from the registry

If you’re getting Network resource unavailable error while trying to install or update iTunes, you might want to try this solution. Many applications tend to change your registry, and sometimes certain entries can remain in your registry. That can lead to all sorts of problems and prevent you from installing a specific application. However, you can solve this issue by making a few changes to your registry. To do that, follow these steps:

  1. Open Registry Editor. Back up your registry before proceeding.
  2. Once the Registry Editor opens, press Ctrl + F. Enter itunes6464.msi or the name of the missing file. Only check Data checkbox and click on Find Next.
  3. Now you should find that file in one of the subkeys in HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ key.
  4. Locate the parent key and delete it. That key that you need to delete will have an array of letters and numbers in its name. In addition, you can check the ProductName value in the right pane to be sure if the key you’re about to delete is related to iTunes. If this process sounds a bit confusing, you can read more about it in one of our previous solutions.

After you delete the problematic key, you need to restart your PC. After doing that, you should be able to reinstall iTunes without any issues.

Solution 2 – Extract the necessary files

Network resource unavailable error can appear while installing iTunes, but you can fix it simply by extracting the necessary files. iTunes setup file contains multiple installations, and you can easily extract files from it. To do that, you’ll need to use 7-Zip or a similar tool. Simply locate iTunes setup file and open it with 7-Zip or any other similar application. Now you should see several different setup files. Extract iTunes64.msi and run it. In addition, you can also extract all other files and install each component individually.

Solution 3 – Completely remove iTunes and QuickTime

According to users, you can fix Network resource unavailable error by removing iTunes and QuickTime. Both of these applications tend to modify your registry and sometimes they can leave leftover files on your PC. To completely remove these applications, we suggest that you use a tool specialized for application and file removal. After removing both iTunes and QuickTime, you should be able to install iTunes again without any errors.

Network resource unavailable error can affect almost any application on your PC. This error can be hard to fix, but many users reported that they fixed it using the Program Install and Uninstall Troubleshooter. If that doesn’t work, feel free to try any other solution from this article.

READ ALSO:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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