How to fix DNS issues on Windows 10 [Quick Guide]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
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  • If you are having DNS issues it usually means you cannot surf the web properly.
  • Make some changes in the settings or change the provider if your DNS server is not responding.
  • You can turn off the peer-to-peer download for the Windows updates to quickly fix Windows 10 DNS errors.
  • Changing power options and reinstalling network adapters will solve any DNS problem on Windows 10.
dns issues windows 10
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In order to access the Internet, your DNS has to work without any problems. Unfortunately, users reported various DNS issues on Windows 10 that prevent them from accessing the Internet.

There’s a spread of DNS issues, especially the DNS server not responding error which plagues Windows 10 users as well.

Today, we’ll help you tweak some DNS settings in Windows 10 and hopefully resolve the issue on your Windows 10 PC or laptop.

How to fix DNS server issues in Windows 10?

  1. Use Command Prompt
  2. Turn off the peer-to-peer download for Windows updates
  3. Reinstall your network adapter drivers
  4. Change Power Options settings
  5. Make sure that Microsoft LLDP Protocol Driver is enabled
  6. Perform Clean boot to fix DNS issues on Windows 10
  7. Change the configuration of the wireless router
  8. Use Google’s public DNS server
  9. Change the MAC address of your network adapter
  10. Remove Winsock keys from the registry

1. Use Command Prompt

  1. Start Command Prompt as an administrator by pressing Windows Key + X to open the Power User Menu.
  2. Select Command Prompt (Admin) from the menu.
    dns-issues-admin
  3. When Command Prompt opens enter the following lines and press Enter after each:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew
    NETSH winsock reset catalog
    NETSH int ipv4 reset reset.log
    NETSH int ipv6 reset reset.log
    Exit

After you close the Command Prompt check if the issue is resolved. According to users, you can fix issues with DNS by using Command Prompt.

Many network issues are caused by malware, various scripts, and bots. You can secure yourself by installing a VPN. It will protect your PC from attacks while browsing, masks your IP address, and blocks all unwanted access.

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2. Turn off the peer-to-peer download for Windows updates

  1. Open the Settings app and go to Update & Security section.
  2. Click Advanced options.
    dns-issues-advanced-options
  3. Now click on Choose how updates are delivered.
    dns-issues-choose
  4. Select PCs on my local network and turn off Updates from more than one place.
    dns-issues-off
  5. Close the Settings app and check if the issue is resolved.

Sometimes Windows Updates can cause issues with DNS. One potential solution that users found is to disable peer-to-peer download for Windows updates.

3. Reinstall your network adapter drivers

  1. Press Windows Key + X and select Device Manager from the list of results.
    dns-issues-device-manager
  2. Locate your network adapter, right-click it and choose Uninstall.
    dns-issues-uninstall
  3. After you uninstall it, click the Scan for hardware changes button.
    dns-issues-scan
  4. Locate your network adapter once again, right-click it and choose Update Driver Software.
  5. Choose the option to Search automatically for updated driver software.
    dns-issues-search
  6. Wait for Windows 10 to download and install the necessary software on your device.
  7. We also recommend using a third-party tool to automatically download all the outdated drivers on your PC.

Some users claim that you can fix this issue by removing and reinstalling your network adapter driver.

Update drivers automatically

Updating your drivers using the Device Manager is not the best way to find the latest drivers. Therefore, we strongly suggest installing a third-party driver installer.

You won’t need search for drivers manually anymore. The software will help you do it automatically, performing periodic scans and making sure everything is up to date.

DriverFix Updater ResultsSome of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix.Follow these easy steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Launch the app.
  3. Wait for the software to detect all your faulty drivers.
  4. You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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4. Change Power Options settings

  1. Press Windows Key + S and enter power options.
  2. Select Power Options from the menu.
    dns-issues-power-options
  3. Locate your current power plan and click Change plan settings.
    dns-issues-change-plan-settings
  4. Now click on Change advanced power settings.
    dns-issues-advanced
  5. Locate Wireless Adapter settings and set them to Maximum Performance.
    dns-issues-wireless-adapter
  6. Click Apply and OK to save changes.

You can fix this problem by changing the power settings of your wireless network adapter.

5. Make sure that Microsoft LLDP Protocol Driver is enabled

  1. Press Windows Key + X and choose Network Connections.
    dns-issues-network-connections
  2. Network Connections window will appear. Locate your network connection, right-click it and choose Properties.
    dns-issues-properties
  3. Locate Microsoft LLDP Protocol Driver and make sure that is enabled.
  4. Click the OK button to save changes.
    dns-issues-protocol-driver

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If you have issues with DNS we suggest that you check if the Microsoft LLDP Protocol Driver is enabled for your connection.

6. Perform Clean boot to fix DNS issues on Windows 10

  1. Press Windows Key + R and enter msconfig.
  2. Click OK or press Enter.
    dns-issues-mcsonfig
  3. When System Configuration window opens go to Services tab.
  4. Check Hide all Microsoft services and click Disable all button.
    dns-issues-disable-all
  5. Click Apply and OK to save changes.
  6. Restart your PC.

Now you can repeat the same steps and enable services one by one until you find the problematic one.

According to them, some third-party service was interfering with DNS and after finding and disabling the problematic service the issue was resolved

7. Change the configuration of the wireless router

Users reported that Windows 10 has some issues with certain wireless frequencies and standards.

To fix this issue, you need to change your wireless router settings.

It seems that Windows 10 has problems with 2.4GHz networks, therefore if your wireless adapter supports 5GHz frequency make sure that you use it.

If your adapter doesn’t work with 5GHz frequency be sure to use 2.4GHz Legacy option instead. For more details on how to change these settings be sure to check your wireless router manual.

8. Use Google’s public DNS server

  1. Open Network Connections, locate your connection, right-click it and choose Properties.
  2. Once the Properties window opens select Internet Protocol Version 4 (TCP/IPv4) and then open Properties.
    dns-issues-properties-ipv4
  3. Select Use the following DNS server addresses and set 8.8.8.8 as Preferred DNS server and 8.8.4.4 as Alternate DNS server.
    dns-issues-dns-use
  4. Once you’re done, click OK.

Your ISP’s DNS server might have some issues, so you might want to use Google’s public DNS instead. To do that follow these steps.

Alternatively, some users are suggesting to use 208.67.222.222 as Preferred DNS server and 208.67.222.220 as Alternate DNS server.

Note icon
CloudFlare has recently launched a free DNS server, and you can read all about it in our article about using DNS server 1.1.1.

9. Change the MAC address of your network adapter

  1. Start Command Prompt as administrator.
  2. Enter ipconfig /all and press Enter.
  3. Locate Physical Address value.
    • That is your MAC address. In our case that was 00-A1-FF-05-DA-11.
  4. Now open Network Connections and open your network adapter properties.
  5. Click the Configure button.
    dns-issues-configure
  6. Go to Advanced tab and select Network Address.
  7. Check the Value option and enter the MAC address that you got in Step 3.
  8. Bear in mind not to enter any dashes.
    dns-issues-network-address
  9. Once you’re done click the OK button.
  10. Restart your PC and check if the issue is resolved.

To perform this solution first you need to find out your network adapter’s MAC address. To do that, follow these steps:

10. Remove Winsock keys from the registry

  1. Press Windows Key + R and enter regedit and press Enter to start Registry Editor.
    dns-issues-regedit
  2. In the left pane navigate to:
    ComputerHKEY_LOCAL_MACHINE
  3. Then go to:
    SYSTEMCurrentControlSetServices
  4. Locate Winsock and Winsock2 keys.
  5. Right-click each key and choose Export.
    dns-issues-export
  6. Save them as winsock and winsock2.
    dns-issues-winsock
  7. After you’ve exported both Winsock and Winsock2 keys, you need to delete them.
  8. Right-click each key and choose Delete from the menu.
    dns-issues-delete
  9. Restart your PC.
  10. Once your computer restarts, start Registry Editor once again.
  11. Go to File > Import.
    dns-issues-import
  12. Select winsock and click Open.
    dns-issues-import-2
  13. After importing winsock file import winsock2 as well.
  14. Restart your PC once again and check if the problem is resolved.

If your DNS is not responding, you can try removing the Winsock keys from the registry.

DNS problems can prevent you from accessing the Internet, and if you have  DNS issues on your Windows 10 PC or laptop, be sure to try some of our solutions.

If your DNS is not responding at all, you can consult the solutions from this detailed article dedicated to fixing the issue.

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Avatar Rafi

Solution 1 worked for me. Thanks !!!

Avatar Michael Francis

Tryed everything nothing works

Avatar Michelle

Thank you!! it worked perfectly! 🙂