Computer shuts down when playing games but not overheating [FIX]

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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5 ways to fix computer shutdown when playing games

Gaming is probably, with rendering put aside, the most demanding process users will ever encounter. Modern PCs are built to withstand overheating, and hardware is specifically optimized for long gaming sessions. However, for some users, the computer shuts down automatically when playing games and they are not sure what is causing the issue.

One user explained the problem on the official Microsoft forum.

So I was playing fine under windows 7
but under windows 10 about 2 min into playing MechWarrior Online my system just shuts down.. not restart.. shuts down.. no power, just off…
Learn how to fix this once and for all now.

Why is my computer shutting down when playing games?

1. Check for Computer Virus

  1. It is possible that a virus may have infected your system. Some viruses are programmed to cause frequent computer shutdown upon meeting certain criteria.scan for malware and virus to fix shutdown
  2. If you have an antivirus program installed, perform a complete deep scan of your system. Also, make sure you update your antivirus definition before performing the scan.
  3. If you don’t have any Antivirus program installed, we would recommend you to try Malwarebytes Premium. You can download the free trial of the software to run the scan. Find more Antivirus recommendations in the below link.

Fix overheating on laptops for good by following this guide.

2. Hardware Issues

  1. If any of the hardware components in your computer is malfunctioning, then it can lead to unexpected computer shutdown. This is most likely to happen with the newly installed hardware due to an incompatible driver.Check for PSU, RAM, GPU issues
  2. Remove any recently installed hardware component like a Bluetooth adapter, WiFi card or maybe your latest GPU. Boot the computer after removing the hardware and check if the error is resolved. Also, check your RAM strips. Faulty RAM strips are common causes of the computer shutdown.
  3. If you have installed the latest graphics card but have older and dated PSU, then it might be causing the issue due to power fluctuation. Check if the PSU is compatible with your graphics card and replace with a new variant if necessary.

3. Issues with UPS

  1. One common but not so obvious devices that can cause the issue are your UPS or surge protector.
  2. Try to connect any other computer to the same surge protector and UPS and check if the issue persists.Check UPS and Surge protector for the issues
  3. If the issue persists, you may have a faulty surge protector UPS that needs replacement in order to play games without shutdowns.

4. Other Possible Causes

  1. Check your operating system for any corruption. Try to download and install any pending updates for both the OS and hardware. If the issue is occurring after installing an update, try to perform a system restore using Restore Point.use restore Point to reverse Windows updates
  2. To Perform System Restore. Open Create Restore Point from search, go to Restore Point > select any restore point available and click on Finish.
  3. After that, your PC shouldn’t shut down when playing games.


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