FIX: Computer shuts down while gaming but not from overheating

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services... Read more
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  • Many users reported that their computer shuts down when gaming all randomly, despite not overheating.
  • This is a pretty common issues, at it can be caused by a lot of variables.
  • To fix this issue, try performing an antivirus scan, troubleshooting your hardware, or your UPS.
  • So if your computer randomly shuts down but it's not overheating, follow this guide.
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Gaming is probably, with rendering put aside, the most demanding process users will ever encounter. Modern PCs are built to withstand overheating, and hardware is specifically optimized for long gaming sessions. However, for some users, the computer shuts down automatically when playing games and they are not sure what is causing the issue.

One user explained the problem on the official Microsoft forum:

So I was playing fine under windows 7
but under windows 10 about 2 min into playing MechWarrior Online my system just shuts down.. not restart.. shuts down.. no power, just off…
help


What should I do when my computer shuts down while gaming?

1. Check for a PC virus

It is possible that a virus may have infected your system. Some viruses are programmed to cause frequent computer shutdown upon meeting certain criteria.

If you have an antivirus program installed, perform a complete deep scan of your system. Also, make sure you update your antivirus definition before performing the scan.

If you don’t have any Antivirus program installed, we would recommend you to try Vipre Antivirus. You can download the free trial of the software to run the scan.

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Fix overheating on laptops for good by following this guide.


2. Check for hardware issues

If any of the hardware components in your computer is malfunctioning, then it can lead to unexpected computer shutdown. This is most likely to happen with the newly installed hardware due to an incompatible driver.

Remove any recently installed hardware component like a Bluetooth adapter, WiFi card or maybe your latest GPU. Boot the computer after removing the hardware and check if the error is resolved. Also, check your RAM strips. Faulty RAM strips are common causes of the computer shutdown.

If you have installed the latest graphics card but have older and dated PSU, then it might be causing the issue due to power fluctuation. Check if the PSU is compatible with your graphics card and replace with a new variant if necessary.


3. Check for issues with UPS

One common but not so obvious devices that can cause the issue are your UPS or surge protector.

Try to connect any other computer to the same surge protector and UPS and check if the issue persists.

If the issue persists, you may have a faulty surge protector UPS that needs replacement in order to play games without shutdowns.


4. Other possible causes

Check your operating system for any corruption. Try to download and install any pending updates for both the OS and hardware.

use restore Point to reverse Windows updates

If the issue is occurring after installing an update, try to perform a system restore using Restore Point.

To Perform System Restore. Open Create Restore Point from search, go to Restore Point > select any restore point available and click on Finish.

After that, your PC shouldn’t shut down when playing games.

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