This feature has been disabled by your administrator in Office

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by Vlad Turiceanu
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Feature disabled by administrator

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Installing Microsoft Skype for Business as a stand-alone app from a Microsoft Office 365 ProPlus suite should work like a breeze, at least until getting the following error message: This feature has been disabled by your Administrator.

The same thing happens if you use Microsoft Office 2013 or Office 2016 client and try to perform certain actions in the applications. This issue is usually caused by a Windows Registry policy that prevents the Office application to connect to the Internet.

There are a few things Microsoft Office requires in order to access online services, to complete a download, or get the latest online content from Internet connectivity is definitely one of them.

Hence, check if there is a 0 value for the UseOnlineContent registry entry from Overview of identity, authentication, and authorization in Office 2013 or Office 2016.

When finding such a value, either remove the key or set its value to 2. For clearing out this error message in no time, please do as follows.

How to fix This feature has been disabled by your administrator?

Change value for UseOnlineContent registry

  1. First of all, close all Microsoft Office applications.
  2. Don’t hesitate to back up the registry for restoration in case any problems occur.
  3. Click Start > Run.
  4. Type regedit in Run box, as you need to open the Registry Editor.regedit in Run box
  5. Find and click this registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonInternet or HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonInternet. In case of using Office 2013, it will be 15. In case of Office 2016, you’ll find 16.
  6. If the UseOnlineContent registry entry exists in this path, skip the next two steps.UseOnlineContent registry
  7. If not, on the Edit menu, point to New.
  8. Click DWORD Value.
  9. Type UseOnlineContent.
  10. Press Enter.
  11. Right-click UseOnlineContent.
  12. Now, hit Modify.
  13. In the Value data box, type 2, and then click OK.
  14. You could also completely remove the UseOnlineContent key.
  15. Exit Registry Editor.
  16. Now, you need to restart your system for the changes to take effect properly.
  17. Finally, open the Microsoft Office application. Continue the same procedure you were performing when getting the error message.

Note: Make sure to follow the above mentioned steps carefully. Major problems occur when modifying the registry incorrectly. Apply the given steps at your own risk.

If you can’t edit your Windows 10’s registry, read this handy guide and find the quickest solutions to the issue.

Can’t access the Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.

The Registry settings UseOnlineContent set to 0 is the red flag you’re after. This means Microsoft Office is disallowed to connect to the Internet, yet that’s no longer an issue.

If you have any further questions or suggestions, leave them in the comments section below and we’ll be sure to check them out.


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