Fix the printer error 1260 in just a couple of easy steps

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
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fix printer error 1260

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After installing Windows 10 updates, many users have reported the printer error 1260. This error can have multiple error messages, including:

A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.

That didn’t work We can’t install this printer right now.  Try again later or contact your network administrator.  ERROR #1260

This error is related to the new Driver Packaging Awareness requirements and can be resolved by configuring Point and Print policies in the Group Policy editor. If you are also troubled by this error, here is how you can resolve it in Windows 10.

How can I fix printer error 1260?

1. Disable antivirus and firewall

Turn off firewall

We can't install this printer right now error 1260

  1. Click Start and select Setting.
  2. Go to Updates and Security.
  3. Click on Windows Security.
  4. Select Firewall and Network Protection.
  5. Click on your currently active network.
  6. Scroll down and toggle the switch to turn off Windows Firewall.

Disable antivirus 

We can't install this printer right now error 1260

  1. If you have a third-party antivirus installed, try disabling it temporarily.
  2. To disable, from the taskbar, right-click on your antivirus icon.
  3. Select disable temporarily.

If disabling the antivirus did not resolve the issue, you may have to uninstall the security program and then try to install the printer or the related drivers.

If the issue is resolved after disabling the firewall and antivirus, make sure you enable Windows Firewall and antivirus again.

Your antivirus is blocking printing on Windows 10? Check out this handy guide and fix the problem in no time.

2. Add FQDN and NETBIOS name for Point and Pinter Server

We can't install this printer right now error 1260

  1. Press Windows Key + R to open Run.
  2. Type gpedit.msc and click OK to open the Group Policy Editor.
  3. Now look for Point and Printer Restriction policy.
  4. Right-click on the policy and select Properties.
  5. Earlier, the user could only include the FQDN of their printer servers. However, now you need to include the shorter names as well.
  6. For example, if your FQDN is serv-print.mydomain.local, now you also need to include “serv-print” separated by a semicolon in the Group Policy Editor.
  7. After making the changes, running gpupdate should resolve any issues with the printers.

You don’t have the Group Policy Editor on your Windows PC? Get it right now in just a couple of easy steps.

The A policy is in effect on your computer printer 1260 error can occur if your security program or firewall is blocking the connection or if the issue is with the Group Policy Editor. Follow the steps in this article to fix the problem and get your printer back online.

If you have any additional questions or suggestions, don’t hesitate to leave them in the comments section below.


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