Fix Radeon Software and Drivers Don't Match in 5 Steps

Disabling automatic driver updates should do the trick

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Key notes

  • If you update the GPU drivers, you may encounter an issue where Radeon software and drivers don't match.
  • You can use a dedicated tool to fix any such problem that uses an automatic process.
  • Changing the version within Registry should also fix this so make sure you try it out. 
  • Consider uninstalling and reinstalling the AMD software because that's another valid solution.
fix radeon software and drivers don't match in Windows

The Radeon software and drivers don’t match error is a common occurrence amongst AMD users. So you are not the only one seeing it, but there are several others on the same boat.

The error message pops up every time you turn on the computer, and after a while, it simply becomes annoying.

But, fret not! There are a few quick fixes to get rid of the Radeon software and drivers don’t match error message, and we will walk you through them in the following sections.

Why does it say Radeon software and driver versions do not match?

The error indicates a mismatch between versions of the AMD Radeon graphics card driver and that of the Radeon software. The issue usually comes up after updating the AMD drivers.

There are two cases here. First, when you manually update the driver from the AMD website, Windows automatically detects it as an incompatible or older version and reinstalls the previous driver version.

Surprisingly, the error even arises out of nowhere when Windows automatically updates the driver to the latest version while the Radeon software is still running the older version.

In both these cases, your system will throw the Radeon software and drivers don’t match error. Here’s what users other reported in connection to this situation.

Where and when does this error occur?

  • Radeon settings and driver versions do not match – Sometimes followed by further instructions such as Please try again after updating to the latest version.
  • Then, Radeon software and drivers don’t match after Windows update
  • Radeon software and drivers don’t match on laptop – Occuring in Windows 11 as well as in several laptop brands such as Lenovo or HP
  • Radeon software detected a duplicate version

Here are some of the fixes that worked for most users.

How do I fix AMD Radeon software and driver version not matching?

1. Use specialized software

Some users had this problem from updating their drivers with software, but to ensure that you will never encounter this error again, we recommend that your use the powerful tool recommended below.

It is an incredibly easy-to-use software that enables you to automatically identify, download, and update your computer’s drivers with just a few clicks of the mouse.

Ensure your system performs smoothly and avoids all GPU driver errors by using a complete driver update assistant, namely Outbyte Driver Updater, that will do the job for you. Here's how to safely update your drivers:
  1. Download and install the Outbyte Driver Updater app.
  2. Launch the software and wait for the app to detect all incompatible drivers.
  3. Now, it will show you a list of all faulty drivers to select the ones to Update or Ignore.
    OutByte Driver Updater Scan
  4. Click on Update & Apply Selected to download and install the newest versions.
  5. Restart your PC to ensure the applied changes.
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2. Use the Windows Registry

A practical method to resolve this AMD Radeon incompatibility issue is to check the driver versions using Windows Registry. The steps below will guide you through the process.

1. Press Windows + R to open Run, type dxdiag in the text field, and hit Enter.

radeon-settings-driver-no-match

2. Navigate to the Display tab.

radeon-settings-driver-no-match

3. In the Drivers section, take note of the Version.

4. Again, press Windows + R to open the Run dialog box, type regedit, and click OK.

type regedit and press enter

5. Navigate to the following key:HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN

6. Open the DriverVersion entry, enter the version you noted in Step 3, and click on OK to save the changes.

7. Once done, restart the computer for the changes to come into effect.

We don’t recommend that you tamper with the Windows Registry, but you have to get in here if you prefer not to use the dedicated driver updater software. Once done, check if the Radeon software and drivers don’t match error message disappears.

3. Reinstall your AMD Radeon application

  1. Press Windows + R to open Run, type appwiz.cpl, and click on OK.
  2. Find AMD Software from the list, select it, and then click on Uninstall.uninstall to fix radeon software and drivers don't match
  3. Follow the on-screen instructions to complete the process, and then restart the computer.
  4. Now go to the Microsoft store and download the AMD Radeon Software app.download
  5. Follow the instructions on the screen to complete the installation.

The AMD Software app can be the main culprit for the Radeon software and drivers don’t match error. Uninstalling it and then reinstalling a fresh copy should fix the error for most users.

4. Use an automatic detection tool

  1. Download AMD AutoDetect tool from the official website, and run the setup file to install it.download
  2. Once done, launch the software and follow the steps to update the drivers with the correct ones.

This small tool from AMD detects the system you’re running and the correct driver for your display adapter and CPU. It will also indicate the right download and guide you all the way.

You can also find alternatives in our best driver detector software selection, so don’t be shy to explore more options and pick what best suits your needs.

5. Install the driver updates from Windows Update

  1. Type update in the Windows Search Bar and click on Check for updates from the results.
  2. Click on View all optional updates.
  3. Click on Driver updates to expand the list, select the driver you want to install, and hit the Download and install button below.

Microsoft includes the latest optional driver updates in the Windows Update section, so if there are any new drivers from the manufacturer of your components, you will find them there.

How can I fix Radeon software and drivers don’t match on Windows 11?

In addition to the methods listed earlier, you can also roll back the driver from the Device Manager. This will force the OS to reinstall the previous version, the one that worked fine, and would fix the Radeon software and drivers don’t match error.

Roll Back Driver in Windows

Besides, if the error keeps reappearing due to Windows reinstalling another version of the driver, you can stop Windows from automatically updating the driver. This has fixed the error for several users.

Does updating Radeon software update drivers?

While there’s no clarity over it, the Radeon software does offer a built-in option to easily update the installed drivers. It allows you to check for recent updates and directly install them.

AMD Radeon Software (Image source: AMD)

In addition to that, you can always manually download the latest driver version from the official website and then run the setup file to install it.

We hope this guide has helped you resolve the Radeon software and drivers don’t match error, and you can now use your graphics card once again.

As this is a pretty classic driver issue, make sure to check the best driver update software for Windows 10 to solve this or any such issue in the future.

If you have any other suggestions, don’t hesitate to leave them in a comment in the dedicated section below.

More about the topics: Fix Driver issues