FIX: Skype installs every time I open it

Madalina Dinita
by Madalina Dinita
Managing Editor
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  • Many users reported that Skype keeps installing on their PC.
  • To fix this issue, you can just try reinstalling Skype from the Settings app.
  • If that doesn’t work, try removing Skype files from the %appdata% directory.
  • This is just one of the many Skype issues that you can encounter. If you have more Skype problems, be sure to check our Skype hub.
skype starting as new install every startup

Skype is an incredibly useful tool, but many users reported that Skype installs every time they open it. This can be rather inconvenient, but today we’ll show you how to fix this issue once and for all.

I’ve not had problems with Skype before, but now everytime I open it on Windows I am requested to download the update. I do this, install it, and go about Skyping. However, when I try to open it again (in a day or two or three), I again am prompted to download a new update. I’ve restarted after installing, so I’m not sure what the issue is. Any ideas/help?

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What can I do if Windows 10 keeps installing Skype?

1. Uninstall and reinstall Skype

  1. Open up your Start menu.
  2. Click on Control Panel.
  3. Now click on Uninstall a Program.
    uninstall a program Skype Installs Every Time I Open it
  4. Select Skype and uninstall it.
  5. Afterward, proceed to download Skype from its official website.
  6. Open the file and reinstall the program with the onscreen instructions.

Alternatively, you can use uninstaller software such as Revo Uninstaller to completely remove Skype and all Skype-related files and registry entries from your PC.


2. Remove residual files

  1. From the Start Menu, select Run and click on it.
    appdata Skype Installs Every Time I start it
  2. Type %appdata% in the box and press Enter.
  3. Look for the Skype folder and delete it.

3. Change account type

  1. From your Start Menu, open Settings.
  2. Now click on Accounts and click on Family and other users.
    family & other people skype keeps installing
  3. Choose a user account, next you’re going to click on Change account type.
  4. Select the Administrator account and click OK.
    change account type skype keeps installing
  5. Open Skype again.

4. Scan your machine for malware

bitdefender Skype Installs Every Time I Open it

  1. Use Windows Defender or any other antivirus software to perform a quick system scan.
  2. If that doesn’t help try running a full system scan.

If you don’t have a reliable third-party antivirus on your PC, we strongly suggest that you try out Bitdefender since it provides great speed and security.

We hope that these solutions were of help to you. In the meantime, let us know in the comment section down below, on what other issues have you stumbled upon using Skype.

FAQ: Learn more about Skype

  • Why can I not uninstall Skype?

To uninstall Skype, go to Settings app > Apps and select Skype from the list and click Uninstall. If that doesn’t work, you’ll have to use uninstaller software.

  • How do I reinstall Skype?

To reinstall Skype, go to Settings app > Apps and remove Skype from there. Once Skype is removed, download it and install it again.

  • Can I uninstall Skype?

Yes, Skype can be uninstalled just like any other application. To uninstall it go to the Settings app > Apps section.

  • Where is Skype installed?

Desktop version of Skype is by default installed in C:\Program Files (x86)\Microsoft\Skype. The Universal Skype app is installed in C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.10.572.0_x64__kzf8qxf38zg5c directory.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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    • Hello,

      That depends on an AV to another. For example, many tools are not certified by Malwarebytes but they do by AVG and they are not viruses by far. However, it is up to you to decide: do you install it or not. Don’t forget that you are always welcome on our site.

      Cheers!