Something went wrong that might make PowerPoint unstable [Solved]

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
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PowerPoint Unstable Error

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While trying to open a PowerPoint presentation downloaded from the internet in protected view or a presentation with embedded object files (Excel / Minitab) you may encounter something went wrong that might make powerpoint unstable Please save your presentations and restart powerpoint error. This seems to be a widespread issue as many users have reported similar issues in the Microsoft Community forums.

I have PP slides that have embedded objects/files (Excel and Minitab).  I used to be able to just double click on the embedded file and it would open.  Now I get the above message.
have had 3 IT people look at it but no answer.

If you are also troubled by this error, here are a couple of troubleshooting tips you can try to resolve this error in Windows computers.

How to Fix Something went wrong that might make powerpoint unstable

1. Start PowerPoint in Safe Mode

  1. Sometimes, third-party add-ons can cause problems with the functionality of the software.
  2. You can start the PowerPoint app in Safe Mode to determine if the issue is due to third-party add-ins.
  3. Press and hold the Ctrl key and then double-click on PowerPoint app to launch it.
    Fix Something went wrong that might make powerpoint unstable
  4. Keep the Ctrl key pressed until Windows asks if you want to open the app in Safe Mode.
  5. Click Yes, and check if the error appears in Safe Mode as well.
  6. If not, you may have to disable/remove any add-ons that are causing the issue.
  7. Relaunch PowerPoint normally and start disabling add-ons one by one to find the culprit.

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2. Repair Office 365 Installation

  1. Your Office application comes with a built-in troubleshooting utility to scan and fix any issues with the Office apps.
  2. Press Windows Key + R to open Run.
  3. Type control and click OK to open the Control Panel.
  4. Go to Programs > Programs and Features.
  5. Select Microsoft Office application and click on Change.
  6. In the Repair window, you will see two options:
    Fix Something went wrong that might make PowerPoint unstable
    Quick Repair – Select this option first. Quick Repair does not need the internet to perform repair and can quickly fix any minor issues with the Office apps.
    Online Repair – If Quick Repair did not work, try Online Repair. This option requires a working internet connection to find and download required fixes and takes longer than Quick Repair.
  7. Close the Office Troubleshooter once the repair process is over.
  8. Reboot the computer and check if the Fix Something went wrong that might make powerpoint unstable error is resolved.

3. Check for the File Compatibility

  1. The error can also occur if the PowerPoint file you are trying to access is not supported by your version of PowerPoint.
  2. If the PowerPoint file was created on an older version of PowerPoint, save the files as PowerPoint 97-2003 Presentation.
    Fix Something went wrong that might make powerpoint unstable
  3. Next, open the file again in PowerPoint and then go to File > Export > Change File Type and select the Presentation (*.pptx) format.

4. Change Profile / Reinstall Office 365

  1. Try to create a new profile in Windows 10 and login with it. Try to access the PowerPoint file again and check if the error is resolved.
  2. If the issue persists, download Uninstall Support tool and uninstall Office 365.
  3. Reboot the system and reinstall Office 365 from the Windows Store or official website. Check for any improvements.


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