Prevent Internet from disconnecting Steam while playing a game

Madalina Dinita
by Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in... Read more
Affiliate Disclosure
  • Some users reported that while playing online on Steam, they are disconnected from the server.
  • One of the best solutions is to update your video adapter driver using a reliable tool.
  • You can also try flushing up your Steam and DNS configuration to fix the problem.
  • Check your Internet connection, as this can prevent you from enjoying online games.
How to prevent Internet from disconnecting Steam while playing a game
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Some users reported experiencing an issue regarding the connectivity to the Steam servers. When attempting to play games online, they get disconnected after a few seconds.

Apparently, Steam goes offline after starting a game. We managed to come up with a series of solutions in order to help you fix this annoying issue, so keep reading.

What to do if Internet disconnects when playing Steam?

1. Reinstall Steam

  1. Open Start and locate Steam.
  2. Right-click on it, and choose Uninstall. This will take you to Control Panel, to the Uninstall a program section.
  3. Uninstall Steam.
  4. Download the Steam client, and install it as an administrator.
  5. Make sure to enable Steam Overlay while in game.Steam Overlay steam goes offline when i start a game

Sometimes to make sure you get rid of errors or unwanted bugs, it’s easiest to uninstall Steam and install it again. Be sure to follow the steps above and easily get rid of this issue.

2. Allow Steam through Windows Firewall

  1. Open the Control Panel, and go to System & Security.
  2. Under Windows Defender Firewall, choose to Allow an app through Windows Firewall.windows firewall steam goes offline when i start a game
  3. Click Change settings, find the Steam app, and make sure it has both Public and Private boxes ticked.Windows Firewall Allowed Apps steam goes offline when i start a game
  4. Disable your antivirus software temporarily.
  5. Press OK, try reloading Steam, and see if it fixed the issue.

If you allow Steam to pass through the Windows Defender Firewall, you can also get rid of unwanted platform disconnects when you open a game, so be sure to try it out now.

3. Check your Internet connection

  • Open your Internet browser, and check to see if web pages load quickly and without interruption.
  • Hard reset on your router/modem.
  • Try using a wired connection instead of Wi-Fi as well.

As Internet connectivity becomes more widespread around the world, not all places enjoy the same bandwidth needed to run modern media-rich websites.

That’s why it’s so important to check your Internet connection, and make sure you’re ok, so you don’t run into the annoying problem of Steam disconnecting when you want to play.

Also, check out our top browsers that go easy on your bandwidth to make sure you’re ready for the virtual experience as you expected.

4. Flush the Steam config and DNS

  1. Press the Windows logo key + R, and type steam://flushconfig in the Run box.steam://flushconfig steam goes offline when i start a game
  2. Select OK in the Steam question box that pops up.
  3. Press the Windows logo key + R, and type cmd in the Run box.cmd run steam goes offline when i start a game
  4. Type the following command in the Command Prompt, and press Enter: ipconfig /flushdns
  5. Log back into Steam, and see if this fixed the issue.

By flushing the Steam configuration and the DNS, you can get rid of the Steam disconnection problem when trying to play online, so be sure to try this simple method.

Also, if you encounter the issue where Steam disconnected by VAC, follow our step-by-step guide to resolve it with ease.

5. Update your video adapter driver

  1. Press the Windows logo button + R, type devmgmt.msc in the Run box, and hit Enter.
  2. In the Device Manager, click to expand the Display Adapters section.
  3. Right-click on your graphics card, and select Update driver.
  4. Click Search automatically for updated driver software.
  5. Approve the download for the updated drivers, then wait for the installation to finish.
  6. Restart your computer once the installation is finished.

Another option would be to use third-party software that scans your PC and downloads the drivers it needs within seconds, helping your device to work properly and benefit from the latest security features.

To make sure that everything goes smoothly and avoid any kind of GPU driver errors, be sure to use a complete driver update assistant that will solve your problems with just a couple of clicks, and we strongly recommend DriverFix. Follow these easy steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for DriverFix to detect all your faulty drivers.
  4. The application will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.


We hope that at least one of our solutions could help you fix the Steam connectivity issue. If you know any other fixes, leave them in the comment section below.

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