Steam update goes backwards [FIXES THAT REALLY WORK]
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A very unusual issue occurs while trying to download updates for Steam, users report. It seems that after the download reaches a certain point, it starts going backward, leaving users unable to complete the download. Steam breaks down games/updates into small 1MB chunks. When an update is released, Steam analyzes files, working out how to build the necessary files from those small chunks.
Fortunately, we came up with a series of fixes that impact other causes.
Why does Steam client updates keep resetting?
1. Check your internet connection
- Open your internet browser and check to see if web pages load quickly and without interruption.
- If you notice your internet running slower than usual, perform a hard reset on your router/modem.
- Contact your internet provider if hard resetting the router/modem doesn’t work and let them know about the issue you’re having.
- Try using a wired connection instead of Wifi as well. Wireless connections are usually slower and internet spikes could occur more often.
2. Reinstall Steam
- Open Start and locate Steam.
- Right-click on it and choose Uninstall. This will take you to Control Panel > Uninstall a program section.
- Uninstall Steam.
- Download the Steam client, here, and install it as an administrator.
3. Clear download cache
- Press the Steam button in the top left corner > open Settings.
- Go to the Downloads section > Press Clear download cache.
- Press OK and re-attempt starting the download.
4. Allow Steam to run through Windows Firewall and disable antivirus
- Open the Control Panel > go to System & Security.
- Under Windows Defender Firewall, choose to Allow an app through Windows Firewall.
- Click Change settings > find the Steam app and make sure it has both Public and Private boxes ticked.
- Disable your antivirus temporarily.
- Press OK > try reloading Steam and see if it works.
5. Change the download region in Steam
- Click Steam in the top left corner > open Settings.
- Select the Downloads tab > click the Download region drop-down menu and select a different region > click OK.
- Check to see if downloading is now running properly.
6. Repair Library folder
- Click Steam in the top left corner > open Settings.
- Select the Downloads tab > choose Steam Library Folders.
- Right-click on folder > select Repair Folder.
- Restart Steam and see if it fixed the download issue.
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