Microsoft investigates Surface Pro 2 battery issues

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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We know that Microsoft regularly releases updates and improvements for the latest Surface Pro devices. But older devices from the Surface family aren’t updated so frequently, as users of these tablets have started facing various problems.

Surface Pro 2 owners recently reported battery life issues on Microsoft’s forums. This is not a new issue, but it’s been quite a while since Surface Pro 2 battery life issues have been reported. The user who started the thread said that his Surface Pro 2 battery runs almost completely empty in just 30 minutes.

“I’m looking for anyone with recent experience (most recent post I see is 2014) about a surface pro 2 running Windows 10 … and HORRIBLE battery life.

My surface is usually used plugged into power but I am currently on the road and had it shut down on me twice … so I just charged it overnight and then timed it.  after 33 minutes and 16 seconds I screamed from 100% charged to 5%.  Totally unacceptable.”

A Microsoft MVP who offered help on the forum said that this was not the first time the issue had been reported. However, she didn’t have a proper solution for the problem, but promised she would send the battery report to Microsoft’s team.

this is the 3rd or 4th reports of this issue with an SDI battery. I will send it in again.

It appears that there is some major bug on almost all Surface devices as far as battery life is concerned. The Surface Pro 4 has also been plagued by battery issues, Microsoft’s latest firmware update for the Surface Pro 3 solved only half of the problem since devices powered by LGC batteries are still affected by battery issues, and now recent reports suggest the Surface Pro 2 is in the same boat.

If you are experiencing battery problems on your Surface Pro 2 device, we can offer you a couple of battery-saving solutions, but since it’s a battery-related issue, we’re not sure if any of our workarounds is helpful. So, the only solution is to actually wait for Microsoft to release a fixing update. If that ever happens.

Have you encountered similar problems on your Surface Pro device? If you have, feel free to let us know in the comment section below.