• SYSTEM_SERVICE_EXCEPTION is a Blue Screen of Death error that has been present on all versions of Windows, and today we will show you how to fix this error on Windows 10.
  • Generally this type of error occurs because of a bad driver which was installed or updated. The filename that appears in the error could indicate which one has caused the issue.
  • Blue Screen of Death (BSoD) type of errors are very annoying because they interrupt your work and sometimes cause you to lose unsaved data. We have many guides to fix them.
  • Big or small, errors that occur on your device are unwanted. Take a look at our Windows 10 errors hub for great info on dealing with them.
how to fix SYSTEM SERVICE EXCEPTION error in Windows 10

SYSTEM_SERVICE_EXCEPTION is a Blue Screen of Death error that has been present on all versions of Windows, and today we’re going to show you how to fix this error on Windows 10.

SYSTEM_SERVICE_EXCEPTION can be caused by driver incompatibility, or by software that isn’t compatible with Windows 10. This error usually contains the name of the file that caused the crash, so we’ll use that to find the solution for SYSTEM_SERVICE_EXCEPTION error.

Here are some more examples of this error:

  • SYSTEM_SERVICE_EXCEPTION Windows 10 – This error usually occurs in Windows 10.
  • SYSTEM_SERVICE_EXCEPTION Windows 7 – However, BSODs caused by this problem are also a common sight in Windows 7.
  • SYSTEM_SERVICE_EXCEPTION 00000000`c0000005 – This is just one of the error codes that come with this problem.
  • SYSTEM_SERVICE_EXCEPTION 0x0000003b – Another error code that goes along with the SYSTEM_SERVICE_EXCEPTION error.
  • SYSTEM_SERVICE_EXCEPTION netio.sys Windows 10 – Another error code that goes along with the SYSTEM_SERVICE_EXCEPTION error.
  • SYSTEM_SERVICE_EXCEPTION Blue Screen – As you already know, this error is always followed by a Blue Screen of Death.
  • SYSTEM_SERVICE_EXCEPTION VirtualBox – This problem occurs on virtual machines, as well.

How to fix SYSTEM_SERVICE_EXCEPTION error in Windows 10

Table of contents:

  1. Disable your webcam
  2. Uninstall McAfee Antivirus software
  3. Uninstall Virtual CloneDrive
  4. Uninstall Xsplit and remove MSI Live Update
  5. Remove BitDefender and Cisco VPN
  6. Uninstall Asus GameFirst Service
  7. Run the SFC scan
  8. Update your drivers
  9. Disable third-party antivirus
  10. Run the troubleshooter
  11. Check the hard drive
  12. Run Windows Memory Diagnostic tool
  13. Update BIOS

Solution 1 – Disable your webcam

Sometimes, certain hardware, such as webcam, even the one that is built-in to your monitor, can cause SYSTEM_SERVICE_EXCEPTION error.

If you’re getting SYSTEM_SERVICE_EXCEPTION (ks.sys) error you might want to disable your webcam by following these instructions:

  1. Open Device Manager. Press Windows Key + X and choose Device Manager from the list.
  2. Now in Device Manager, you need to find your webcam, right-click it, and choose Disable from the list.

We have to mention that the issue might be caused by another piece of hardware, so you might have to explore a bit before you find which device is causing this error.


Solution 2 – Uninstall McAfee Antivirus software

If you’re getting SYSTEM_SERVICE_EXCEPTION (ks.sys) Blue Screen of Death error, you should know that the cause of this issue might be your antivirus software.

It was reported that McAfee Antivirus software can cause this issue on Windows 10, so it’s advised that you remove it. Users have reported that this issue was resolved after removing McAfee Antivirus, so let’s see how to remove McAfee from your computer:

  1. Uninstall McAfee using the Settings app.
  2. After you’ve uninstalled McAfee antivirus, download this tool and run it.
  3. Run the tool to completely remove McAfee from your computer.

If you don’t use McAfee antivirus, try to temporarily uninstall your currently installed antivirus and see if the issue still persists.


Need additional info on how to completely remove McAfee? Check out this article.


Solution 3 – Uninstall Virtual CloneDrive

SYSTEM_SERVICE_EXCEPTION (ks.sys) can sometimes be caused by Virtual CloneDrive tool, so if you’re using Virtual CloneDrive, make sure that you uninstall it in order to fix this problem.


Solution 4 – Uninstall Xsplit and remove MSI Live Update

If you’re getting SYSTEM_SERVICE_EXCEPTION while playing video games, you should remove or update XSplit software. In addition, it has been confirmed that MSI Live Update uses drivers that are causing this error, so make sure that you remove it as well.


Solution 5 – Remove BitDefender and Cisco VPN

SYSTEM_SERVICE_EXCEPTION (ntfs.sys) can be caused by BitDefender or Cisco VPN, so if you’re using any of these tools, make sure that you remove them. After removing these programs, you can reinstall the latest version and the issue should be resolved.


Solution 6 – Uninstall Asus GameFirst Service

Asus GameFirst Service is designed to optimise your network for gaming, and some gamers use it, but it has been reported that this tool can cause issues on Windows 10 and give you SYSTEM_SERVICE_EXCEPTION (ntfs.sys) error.

So far, the only solution is to remove the Asus GameFirst Service in order to fix this error.

As you can see, this error is usually caused by incompatible hardware, driver, or software, and in most cases, the best solution is to find the problematic hardware, driver or software, and disable it.


Solution 7 – Run the SFC scan

The next thing we’re going to try is running the SFC scan. This is Windows’ built-in tool for resolving various problems, including our BSOD issue. Here’s how to run the SFC scan in Windows 10:

  1. Go to Search, type cmd, and open Command Prompt as administrator.
  2. Enter the following line and press Enter on your keyboard: sfc/scannow
  3. Wait for the process to finish.
  4. Restart your computer.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.

FAQ: Learn more about system service exception

  • What is a system service exception error?

It is a Blue Screen of Death (BSoD) which shows that the operating system encountered a problem while running one of the processes of the system.

  • What causes system service exception?

Like most Black Screens of Death, the common reasons are bad drivers that conflict with the system or corrupted system files from Windows. Malware can sometimes cause them as well, and those can be dealt with a good antivirus.

  • How do I update all my drivers?

One way is to go to Device Manager and go through each device and right-click on it and select Update drive option. Other great ways are presented in our top 4 ways to update drivers.

Editor’s Note: This article continues on the next page. Need more guides? Visit our dedicated Windows 10 errors hub.

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