Fix The Sims 4 stuttering issues on Windows 10

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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The Sims 4 is one of the most popular games in the recent years. Nonetheless, the game is, like its predecessor, plagued with lots of bugs and glitches. Seemingly, the optimization of the game is on the short side with The Sims 4. One of the commonly reported problems concerns stuttering while in the game, especially when panning the camera.

We noted the viable solutions and compiled the list below.

How to fix the stuttering in The Sims 4

  1. Meet the requirements
  2. Check the drivers
  3. Disable online features
  4. Check the game’s integrity
  5. Switch to the windowed mode or 32-bit version
  6. Enforce the dedicated graphics and disable Vsync
  7. Remove mods
  8. Reinstall the game and Origin

1: Meet the requirements

Let’s start with the obvious one. Since it’s 2018, there’s a high probability you have a PC which can run The Sims 4. But we need to cover that ground in order to move to more delicate steps. In addition, there’s a possibility that you have a too novel PC for this game. Since it doesn’t support DirectX 10 or 11, some high-spec machines can, jokingly, have issues with the framerate drops.

Nonetheless, here are the recommended system requirements for The Sims 4:

  • CPU: Intel Core 2 Duo E4300 or AMD Athlon 64 X2 4000+ (2.0 GHz Dual-Core required if using integrated graphics)
  • RAM: 2 GB
  • GPU: NVIDIA GeForce 6600 or ATI Radeon X1300 or Intel GMA X4500
  • DIRECTX: DirectX 9.0c compatible
  • HDD: 14 GB

2: Check the drivers

Drivers or in particular GPU driver are essential. And the most complex thing to deal with on Windows 10. Namely, you may as well have the top-tier GPU, but without the fitting drivers, gaming becomes a glitchy ride. Windows 10 will provide the generic copy of display drivers, but they won’t suffice most of the time. Not for gaming or legacy cards, at least. What you’ll need to do is to download the proper driver from the official site, provided by the OEM.

Follow one of these links and find yourself a suitable up-to-date driver:

In addition, make sure to install the driver cleanly by deleting the previous display driver from the device. After you’ve dealt with this step, try out the game. If the issue is persistent, continue through the list.

3: Disable online features

Even though The Sims franchise was always about the single-player experience, the “The Sims 4” was partly produced for the multiplayer. Since this concept fell apart, the online features of the game are now more of a burden than an advantage. Except, if you’re part of the modding community and running the custom multiplayer mod.

Long story short, disable online features before you start playing the game. This resolved the problem for some users. Just open the game, access the Game settings and disable Online content.

In addition, disable online features in Origin, too. Here’s how:

  1. Open Origin.
  2. Click on Origin and start the game Offline mode.the sims 4 stuttering fix
  3. In addition, you can click Origin and open Application Settings.
  4. Under the Diagnostics tab, disable “Share hardware info“.
  5. Under the More > Origin In-Game, toggle off the “Enable Origin In-Game“.the sims 4 stuttering fix

4: Check the game’s integrity

Since the “The Sims 4” is a pretty customization-open game, there’s a chance that something went wrong with the installation files. The issue here is that you can’t be sure whether that’s the case. However, instead of the reinstallation as the first step, you can utilize the tool in the Origin desktop client. This tool verifies the integrity of game‘s files. If something is wrong with any of those, it downloads and replaces the damaged files.

You can run it in a few simple steps and here’s how:

  1. Open the Origin client.
  2. Open My Game Library.
  3. Right-click on The Sims 4 and choose Repair from the contextual menu.the sims 4 stuttering fix
  4. Wait until the tool verifies the integrity of the game files and close Origin.
  5. Restart your PC and run the game.

5: Switch to the windowed mode or 32-bit version

There are dozens of threads online about this problem. Where some users succeded resolving the stuttering, others failed. One of the most common solutions includes tweaking advanced launch options. Some users reduced the stuttering by running the game in the windowed mode. Others were more successful with running the game in the 32-bit version. Both can be applied through the Origin desktop client.

Here’s how to run The Sims 4 in the windowed mode:

  1. pen Origin and My Game Library.
  2. Right-click on The Sims 4 and open Game Properties.
  3. Choose the Advanced Launch Options tab.
  4. Select “The Sims™ 4 32 Bit” from the drop-down menu.
  5. Add -w to the command-line and confirm changes.the sims 4 stuttering fix
  6. Start the game and look for improvements.

And this is how to run it in a 32-bit version (over 64-bit):

6: Enforce the dedicated graphics and disable Vsync

If you, by any chance, have a dual-GPU configuration, we suggest enforcing The Sims 4 on the dedicated graphics. Even though the dedicated GPU should, by default, take over from the integrated graphics when the game starts, this transition causes glitches. Obviously, the loading of the game is disrupted and stuttering is a possibility.

You can enforce the dedicated Nvidia or ATI graphic in two ways. The first option is applicable through the GPU’s control panel. There you should also globally disable Vsync.

The second is right-clicking on the game‘s shortcut and selecting the high-performance graphics from the contextual menu. Just select “Run with graphics processor” and choose the dedicated card out of the two.

7: Remove mods

Mods are the vital part of the “The Sims 4” experience. However, some of them might cause issues with the game‘s performance. They also tend to get corrupt, but can’t be repaired with the Origin’s built-in tool. And if you have lots of them installed, chances are you’ll have a hard time determining which individual mod is behind the reoccurring stutters.

Therefore, we suggest removing temporarily all mods to determine whether they’re inflicting stutters in the first place. If that’s indeed the case, you can use the community-built Mode Conflict Detector to determine the culprit.

Here’s how to disable mods temporarily:

  1. Close the game and the Origins client and restart your PC.
  2. Navigate to the C:Users:Your Username:DocumentsElectronic ArtsSims4 folder.
  3. Cut the Mods folder and paste it on the desktop.
  4. Start the game and check whether the white screen occurs.

8: Reinstall the game and Origin

Finally, try reinstalling both the game and the Origin client and hope for the best. We can confirm, based on the vast presence of this subject online, that this is a big issue. The game is flawed, just like The Sims 3 was. However, since the majority still can play the game without the stuttering, the small part of the problem might be on your side.

Make sure you follow the troubleshooting instructions we provided and, if the game is still suffering from constant stutters, contact the developer on the official forum.

With that said, we can conclude this article. If you have any alternative solutions or questions regarding the stuttering in The Sims 4, do tell in the comments section below.


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