Dropbox is one of the most popular tools when it comes to sharing and storing files.
However, this app is affected by many errors. You can check out our comprehensive guide to solve many issues with Dropbox reported by users.
Also, many users encountered this problem regardless of the computer, browser, or the type of Internet connection used.
Many people use Dropbox to share files with their peers. So, it is safe to say that you can’t use Dropbox without the download feature.
Luckily, there are solutions available to fix this issue.
Today we will show you what to do if you encounter “there was an error downloading your file” error message in Dropbox.
What to do if Dropbox won’t let you download files?
1. Try using a different web browser
First thing you should try is using a different browser to download files from Dropbox. You can use any browser you want, but we recommend UR Browser.
If you’re not familiar, UR Browser is built on Chromium engine, and it’s privacy-oriented browser.
As for the features, this browser has a built-in adblocker, phishing and tracking protection. If you need an additional layer of security, there’s a built-in VPN as well.
2. Try incognito mode
Some users reported that going in private/incognito mode solved the problem for them.
For Google Chrome, go to the three vertical dots from the upper-right corner of the window. Then, select New incognito window.
Alternatively, you can press CTRL + SHIFT + N on your keyboard and a new incognito page will open automatically.
3. Clear your cache
Clearing your temporary Internet files is always a great idea. Doing this, your browser will run better, and you will avoid errors such as this one.
- Click on the three vertical dots from the upper-right corner of your window.
- Select More tools.
- Click on Clear browsing data.
- Choose a relevant time range or select All time to clear everything.
- Select the checkboxes next to Cached images and files and Cookies and other site data.
- Click on Clear data.
4. Check the name of the files or folders
If Dropbox won’t let you download, make sure there aren’t certain characters in your file name, such as punctuation signs.
So, this problem can be solved in no time with our solutions. Make sure your browser runs smoothly by clearing the cache.
You can also go in incognito or private mode. Moreover, check the file name to see if there are no “special” characters.
Did our solutions work for you? Did you find other methods to fix this issue? Do let us know in the comments section below!
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