Threads App is Not Working? 3 Things You Can do to Fix it

Clearing the app cache should do trick!

Fix » Web Apps

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by Kazim Ali Alvi 

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Key notes

  • When the Threads app is not working, it could be an issue with the server, the app data, or misconfigured settings to blame.
  • A quick solution is to restart the device and re-login into Threads.
  • For users on both Android and iOS, clearing the app data did the trick.
fix threads app not working

Threads, the latest offering from Meta, has been a huge success initially, with the platform hitting 100 million users quickly. However, the active user count has been dropping exponentially. A reason behind it could be the Threads app not working.

The number of users complaining about the issue is increasing daily, and since the app is in its infancy, a few problems are bound to appear. But if the underlying cause lies at your end, a few quick solutions may help. Keep reading to find out!

Why is my Threads app not working?

Here are a few reasons the Threads app is not working properly:

  • Threads is not available: The Threads app is not available to everyone. The app is being gradually rolled out, and if you somehow managed to install it using a workaround, problems may appear.
  • Geographical restrictions: Due to privacy concerns, threads is currently unavailable in the EU. So users from the region may encounter the Not permitted error in Threads.
  • Issues with the Internet connection: For many users, a slow Internet connection led to the Threads app not working.
  • Problems with the server: Though rare, there’s always the likelihood of a server outage, be it worldwide or limited to a region. It’s also often the reason behind Southwest Error: 500120309.
  • Improper installation: This is highly unlikely to be the case with Threads, but an improper installation has been found to affect several apps.

How can I fix the Threads app if it’s not working?

Before we head to the slightly trickier ones, here are a few quick solutions to try:

  • Terminate the Threads app and relaunch it. In newer models of iPhone, swipe upwards from the bottom of the screen, locate Threads, and then swipe it up again.
  • If you reside in the EU, wait for Threads to be released.
  • Restart the mobile phone.
  • If you are using mobile data, switch to Wi-Fi and vice-versa. Also, move closer to the router for better signal strength for Wi-Fi.
  • Verify that the Threads servers are not down. You can use Downdetector for this.
  • Disable any active VPNs on the device.
  • Sign out of your Threads account and log in again.
  • Use Threads on a different mobile phone to identify whether the problem lies with the platform or the previous device.
  • Make sure the device has enough free storage. If you run out of space, clear a few files or uninstall other apps.

If none work, move to the fixes listed next.

1. Clear the app data

  1. Open Settings, and go to Apps.
  2. Locate and tap on Threads.
  3. Now, locate the Storage entry and tap on it.storage
  4. Tap on the Clear data and Clear cache buttons.clear data to fix threads app not working

When the Threads app is not working in Android, we can clear the app cache and data, which usually fixes the problem. Remember, this also works against the Vinted server error.

But, if Threads is not working on iPhone, you must employ the Offload app feature. It will delete the cache and uninstall the app, though the app data is stored in the archive and will be accessible when you reinstall Threads.

2. Update the app

  1. Open the App Store (iOS) or the Play Store (Android), search for Threads, and select the relevant result.
  2. If an update is available for the app, download it.update threads

When faced with the issue, a quick solution is to update the app. Newer versions tend to introduce stability and help the app perform better. And it’s all the more important for apps released recently.

3. Reinstall Threads

  1. Locate the Threads app on your phone, long-tap the icon, and select Remove app.remove to fix threads app not working
  2. Tap on Delete App in the confirmation prompt.delete app
  3. Now, head back to the App Store, search for Threads, and tap on Get to download the app.download threads

When all else fails to work and the Threads app is still not working, an easy solution would be to reinstall the app. Any issues with the previous installation or problems with the app files are eliminated when you do that.

Before you leave, find out how to delete Threads without deleting the Instagram account, a concern shared by many who, in haste, registered on the new app.

For any queries or to share what worked for you, comment below.

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Kazim Ali Alvi

Kazim Ali Alvi Shield

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He's specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem. Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He's also one of our experts in Networking & Security.