- If your TPM device is not detected, you won’t be able to upgrade to Windows 11, but there are ways to fix this issue.
- Make sure that you check the status of the TPM device - it’s possible that it’s just disabled in BIOS.
- In some cases, upgrading the BIOS and TPM firmware to the latest version can help with this issue.
- If the TPM device is not detected after a BIOS update, you might want to try resetting the BIOS.
Windows 11 has been announced, and among Windows 11 requirements is TPM. Many users reported that the TPM device is not detected on their PC, and they won’t be able to upgrade to Windows 11 due to this issue.
Speaking of TPM, many users reported TMP 2.0 errors while trying to install Windows 11, so it’s safe to say that this is a widespread issue at the moment.
However, there’s a way to fix this problem, and in this guide, we’re going to show you what you can do if the TPM device is not detected on your PC.
What do I do if the TPM device is not detected on my PC?
1. Check if you have a TPM device
- Press Windows Key + R shortcut and enter tpm.msc. Press Enter.
- A new window will appear and you’ll see the status of your TPM device.
If you get a message saying that TPM cannot be found, you may not have a TPM chip or the TPM might not be enabled.
2. Enable TPM in BIOS
Keep in mind that each version of BIOS is different and there’s no single and universal way to enable TPM. For detailed instructions, we advise you to check your motherboard manual.
Moreover, do not hesitate to take a closer look at this guide on how to access BIOS on a Windows PC. The procedure is quite simple, even for newbies.
3. Update TPM firmware and BIOS
In case TPM is not detected on your PC, it might be due to outdated TPM and BIOS firmware, and the only way to fix this problem is to update your firmware.
Updating your BIOS isn’t that difficult, and we wrote a general guide on how to update your BIOS, so be sure to check it out for some basic guidelines.
For detailed instructions, we highly recommend that you check your motherboard manual and see how to properly upgrade TPM and BIOS firmware.
4. Disconnect your PC from the power outlet
This is a pretty simple workaround, and if the TPM device is not detected, just disconnect your PC from the power outlet.
Leave the PC disconnected for a minute or two and then connect it to the power outlet and start it again.
Several users reported that this solution helped them fix the problems with TPM, so you might want to try that.
5. Reset your BIOS/remove the battery
- Turn off your PC and unplug it from the power outlet. If you’re using a laptop, remove its battery.
- Open your computer case.
- Locate the computer battery on the motherboard.
- Carefully remove the battery.
- Leave the PC without the battery for a couple of minutes.
- Optional: You can also press the power button a couple of times to drain the static electricity faster.
- Put the battery back in and start the PC again.
After doing that, the problem with TPM should be gone.
If the TPM device is not detected, you won’t be able to upgrade to Windows 11, therefore it’s important that you fix it.
In case you don’t have the TPM chip, you won’t be able to fix this problem, and your only option is to buy a TMP 2.0 chip. Let us know your choice in the comments area below.