UNEXPECTED STORE EXCEPTION error [Fixed by experts]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Affiliate Disclosure
  • The UNEXPECTED STORE EXCEPTION error in Windows 10 is caused by software or faulty hardware.
  • To fix the UNEXPECTED STORE EXCEPTION issue on an HP computer that is running Windows 10, check for any outdated drivers.
  • Using a dedicated tool for Blue Screen errors can fix the UNEXPECTED STORE EXCEPTION problem.
  • Select the correct power plan settings in order to solve the UNEXPECTED STORE EXCEPTION error.
fix bsod unexpected store exception
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One thing that Windows users fear the most is the infamous BSoD, also known as Blue Screen of Death.

Speaking of which, it seems that some users are getting UNEXPECTED STORE EXCEPTION BSoD on Windows 10, and today we’re going to help you fix this issue.

UNEXPECTED STORE EXCEPTION can be a problematic error, and speaking of errors, users reported the following issues as well:

  • UNEXPECTED STORE EXCEPTION Dell, Asus, HP, Toshiba, Lenovo – This error is relatively common, and many Dell, Asus, HP, and Lenovo users reported it on their devices
  • UNEXPECTED STORE EXCEPTION SSD, hard drive – In most cases, this error is related to your SSD or hard drive. If you’re experiencing this error, be sure to check if your storage device is working properly
  • UNEXPECTED STORE EXCEPTION while gaming – This error can also appear while gaming. Once the error appears, your PC will restart so you’ll have to start your game all over again
  • Blue screen error UNEXPECTED STORE EXCEPTION – In most cases, this error comes with a Blue screen followed by a restart. The cause for this error is usually your hardware or a faulty driver
  • UNEXPECTED STORE EXCEPTION No bootable device – Sometimes this error can come with No bootable device message. If that happens, be sure to check your hard drive for problems
  • UNEXPECTED STORE EXCEPTION critical process died – This is another variation of this problem, but you should be able to fix it with one of our solutions

BSoD is usually caused by faulty hardware or driver issues, including the UNEXPECTED_STORE_EXCEPTION BSoD error that can be caused by faulty hardware.

So it might be good for you to check for the latest Windows 10 updates via Windows Update. This is as far as we know a software issue, but you can do a few things to fix this.


1. Use Restoro

Restoro is a great tool that can be used for various computer issues, including BSoD errors. Instead of troubleshooting manually the problem, you can let the tool do the job.

Restoro repair
Restoro is powered by an online database that features the latest functional system files for Windows 10 PCs, allowing you to easily replace any elements that can cause a BSoD error. This software can also help you by creating a restore point before starting the repairs, enabling you to easily restore the previous version of your system if something goes wrong. This is how you can fix registry errors using Restoro:
  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for the software to identify stability issues and possible corrupted files.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.
As soon as the fixing process is completed, your PC should work without problems, and you will not have to worry about BSoD errors or slow response times ever again. Get Restoro Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Update your Windows 10

Most software and driver issues can be fixed with Windows Update. If Microsoft is aware of the problem, this issue will be patched in one of the future patches.

Therefore, it’s in your best interest to regularly keep an eye for new Windows Updates. If your Windows is up to date, and the issue still persists, try the next solution.

3. Reinstall your antivirus software

According to reports, UNEXPECTED STORE EXCEPTION BSoD error on Windows 10 can be caused by antivirus software, and so far some McAfee antivirus users have confirmed this.

The current workaround is to uninstall your antivirus software and reinstall it. Also, downloading the latest version can help as well, because the issue might be resolved in the newest version.

As far as we know, it has been confirmed that McAfee and Avira antiviruses are causing this issue.

If you’re using any other antivirus software and getting this error, it won’t hurt to uninstall your antivirus software and install it again to fix this problem.

Blue Screen of Death is one of the most annoying errors that you can get on any version of Windows, and like we said, in most cases, it’s caused by a hardware issue, drivers or sometimes by software.

And if software-related solutions don’t get the job done, you’ll probably have to change some part of your computer hardware.

4. Check your hard drive

Unexpected Store Exception SSD HDD

According to users, UNEXPECTED STORE EXCEPTION error can appear due to a problem with your hardware, most commonly hard drive.

Many users reported that the cause for this problem was their SSD, and after replacing it, the problem was resolved. We advise you to test it on a different computer and check if the issue reappears.

In addition to SSDs, this problem can also appear with hard drives. Several users reported that simply disconnecting and reconnecting their hard drive fixed the problem, so be sure to try that.

If needed, you can also try connecting your hard drive to the motherboard using a different SATA cable.

5. Check your BIOS configuration

What is BIOS

As previously mentioned, UNEXPECTED STORE EXCEPTION error can appear due to problems with your hard drive.

Run a System Scan to discover potential errors

Restoro Scan
Click Start Scan to find Windows issues.
Restoro Fix
Click Repair All to fix issues with Patented Technologies.
Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

If your hard drive is working properly, it’s possible that its configuration in BIOS is causing this issue. To fix this problem you need to access BIOS and change a couple of settings.

To see how to do that, it’s recommended to check your motherboard manual for detailed instructions. Once you enter BIOS, make sure that SATA configuration is set from IDE or RAID to AHCI.

In addition, set the hard drive that has Windows on it as a boot device. Since every BIOS is different, we strongly advise you to check your motherboard manual for extra instructions.

6. Disable Fast Startup and Sleep features

  1. Press Windows Key + S and type control panel. Choose Control Panel from the list.
    Unexpected Store Exception while gaming control panel
  2. When Control Panel opens, select Power Options.
    Blue screen error Unexpected Store Exception power options
  3. Go to Choose what the power button does.
    Choose what the power button does
  4. Click on Change settings that are currently unavailable.
    change settings that are currently unavailable power options
  5. Uncheck Turn on fast startup (recommended) and click on Save changes.Unexpected Store Exception Asus disable fast startup
  6. To disable the Sleep feature, from Power Options locate your current power plan. Click on Change plan settings.Unexpected Store Exception HP change power plan settings
  7. Set Put the computer to sleep to Never and click on Save changes.
    Unexpected Store Exception hard drive disable sleep mode
  8. Optional: You can click on Change advanced power settings and expand the Sleep section. Make sure that everything is disabled. Click Apply and OK to save changes.
    Unexpected Store Exception while gaming disable sleep mode in advanced settings

Windows 10 has a Fast Startup feature that will put your PC in a similar mode to hibernation in order to boot faster.  This is a useful feature, but many users reported that it can cause BSoD errors .

You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.

7. Uninstall the problematic driver

  1. Press Windows Key + X to open the menu. Select Device Manager from the list.
    Blue screen error Unexpected Store Exception open device manager
  2. When Device Manager opens, locate the problematic driver, right-click it and choose Uninstall device from the menu.
    Unexpected Store Exception No bootable device uninstall device
  3. A confirmation dialog will now appear. Click on Uninstall to remove the driver.
    Unexpected Store Exception critical process died uninstall device confirm
  4. Optional: Now you can click on Scan for hardware changes icon or restart your PC and Windows will install the default driver.

Sometimes UNEXPECTED STORE EXCEPTION error can appear due to problematic drivers, and in order to fix the problem, you need to find and remove the problematic driver.

Dell laptop owners found out that Realtek USB 2.0 Card Reader driver was causing this problem to appear. To fix the issue, you need to find the driver and uninstall it by doing the following:

Several users reported that Windows will automatically update the problematic driver causing the issue to reappear. However, you can easily prevent Windows 10 from updating specific devices.

Keep in mind that almost any driver can cause this problem to occur, so you’ll need to do a bit of research before you find the problematic driver.

8. Remove your temporary files

delete files

UNEXPECTED STORE EXCEPTION error can appear due to corrupted temporary files.  Users reported that they are unable to recover their PC from Sleep Mode or Hibernation due to this error.

You can easily delete temporary files by using the Disk Cleanup tool. If this method doesn’t work, you might want to try using another tool. After removing temporary files, check if the problem is resolved.

Download CCleaner

9. Disable File History

  1. Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.
  2. Now navigate to Update & security section.
    Unexpected Store Exception Toshiba windows 10 settings update & security
  3. Now go to Backup section in the left pane and turn off Automatically back up my files option. If this option isn’t available, it means that File History isn’t running on your PC.
    Unexpected Store Exception SSD backup windows 10

After disabling File History, the problem should be completely resolved. File History is a useful feature that allows you to recover your files if they become damaged.

This feature is disabled by default, but if you’re using it, users are recommending disabling it in order to fix UNEXPECTED STORE EXCEPTION error.

10. Use the High-Performance power plan

  1. Repeat Steps 2 and 3 from Solution 4.
  2. When the Power Options window opens, select High performance.
    choose High Performance power plan

According to users, you might be able to fix UNEXPECTED STORE EXCEPTION simply by switching to the High-Performance power plan.

Keep in mind that this mode might drain your laptop battery faster, but you should experience maximum performance.

11. Upgrade/downgrade BIOS

In some cases, your BIOS might be the cause for this error. To fix the problem, users are suggesting to upgrade your BIOS.

BIOS upgrade is an advanced procedure, and if you don’t perform it properly you can cause permanent damage to your PC, so upgrade your BIOS at your own risk.

Few users claim that this issue started appearing after a BIOS upgrade. In some rare cases, you might be able to fix this problem simply by downgrading BIOS to the older version.

I hope these solutions helped you with UNEXPECTED STORE EXCEPTION problem. If you have any comments or suggestions, please write them down in the comments section, below.

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even my pc is update every week ….but sometimes by hardware dont” work i mean the error is hardware is not found

there’s a lot update files on windows 10 waiting for download and it took so much time to complete even one file 🙁

“Solution 1 – Update your Windows 10” HOW do I update my Windows 10? No update option presents itself, intuitively.