Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
  • The UNEXPECTED STORE EXCEPTION error in Windows 10 can be caused by software.
  • Installing the latest updates might help you fix this issue, so be sure to try that.
  • In some instances, a faulty hardware can cause problems such as this one to appear.
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One thing that Windows users fear the most is the infamous BSOD also known as Blue Screen of Death.

It seems that some of them are getting the UNEXPECTED STORE EXCEPTION Windows 10 error, and today we’re going to help you fix this problem.

This can be quite unpleasant, and speaking of which, users reported the following issues as well:

  • UNEXPECTED STORE EXCEPTION Dell, Asus, HP, Toshiba, Lenovo – This error is relatively common, and many Dell, Asus, HP, and Lenovo users reported it on their devices.
  • UNEXPECTED STORE EXCEPTION SSD, hard drive – In most cases, this error is related to your SSD or hard drive. If you’re experiencing it, be sure to check if your storage device is working properly.
  • UNEXPECTED STORE EXCEPTION while gaming – This error can also appear while gaming. Once it appears, your PC will restart so you’ll have to start your game all over again.
  • Blue screen error UNEXPECTED STORE EXCEPTION – In most cases, this comes with a Blue screen followed by a restart. The cause is usually your hardware or a faulty driver.
  • UNEXPECTED STORE EXCEPTION No bootable device – Sometimes this can come with a No bootable device message. If that happens, be sure to check your hard drive for problems.
  • UNEXPECTED STORE EXCEPTION critical process died – This is another variation of this issue, but you should be able to fix it with one of our solutions.

Why does the UNEXPECTED STORE EXCEPTION error occur?

There are several reasons for this error, but the common ones are incompatible software or drivers, so you’re advised to find and remove them.

This issue can occur if there’s a problem with your storage device, so you’ll have to inspect it and replace it if it’s faulty.

BSOD errors usually appear when you encounter a fatal system error. This happens when your system reaches a critical condition and crashes since it can no longer function properly.

When a critical problem occurs, the error will appear on your screen with the necessary information. Your only course of action is to wait for the system to restart automatically or do it manually.


1. Update Windows 10

  1. Press Windows key + I to open the Settings app.
  2. Head over to Update & Security section.
  3. Check if any updates are available and download them.

As an alternative to updating your PC, there are tools such as Restoro that can automatically fix BSOD errors and other computer issues.

2. Reinstall your antivirus software

Note icon
It has been confirmed that McAfee and Avira antivirus tools are causing this issue, so be sure to remove or update them.

  1. Press Windows key + I. This will open the Settings app.
  2. Go to the Apps section.
  3. Select your antivirus on the list and click on Uninstall.

After removing your antivirus check if the problem is resolved. To avoid issues such as these in the future, always use reliable antivirus software for Windows.

3. Check your hard drive

  1. Turn off your PC and disconnect it from the power source.
  2. Locate your SSD or hard drive and disconnect it.
  3. Now connect it again and check if the problem is gone.
  4. If the issue persists, try connecting the drive to a different SATA port or using a different cable.
  5. Try if the drive works on a different computer.

These are just some of the tips that worked for users. In case your drive is the problem, you’ll need to replace it, so be sure to check our list of best 1TB and 2TB SSDs to buy.

4. Check your BIOS configuration

  1. Restart your PC.
  2. Keep pressing F2 or Del while your PC boots to access BIOS.
  3. Locate the SATA mode section and set it to RAID or AHCI.
  4. Set your hard drive or SSD as the first boot device.
Note icon
Since every BIOS is different, we strongly advise you to check your motherboard manual for detailed instructions on how to locate these settings.

5. Disable Fast Startup and Sleep features

  1. Press Windows key + S and type power plan. Select Choose a power plan
  2. Go to Choose what the power buttons do.
  3. Click on Change settings that are currently unavailable.
  4. Uncheck Turn on fast startup (recommended) and click on Save changes.
  5. To disable the Sleep feature, from Power Options locate your current power plan. Click on Change plan settings.
  6. Set Put the computer to sleep to Never and click on Save changes.
  7. Optional: Click on Change advanced power settings.
  8. Expand the Sleep section and set all options to Never.

6. Uninstall the problematic driver

  1. Press Windows key + X to open the menu. Select Device Manager from the list.
  2. When Device Manager opens, locate the problematic driver, right-click it, and choose Uninstall device from the menu.
  3. A confirmation dialog will now appear. Click on Uninstall to remove the driver.
  4. Click on Scan for hardware changes icon or restart your PC and Windows will install the default driver.

Dell laptop owners found out that Realtek USB 2.0 Card Reader was causing this problem to appear, but almost any device can lead to this issue.

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Windows will sometimes automatically install the problematic software, but there’s a way to prevent Windows 10 from updating specific devices.

7. Remove your temporary files

  1. Press Windows key + S and enter cleanup. Select Disk Cleanup from the menu.
  2. Select the System drive and click OK.
  3. Selct the files you want to remove. Be sure to select Temporary files and click OK.

For more information, be sure to visit our guide on how to delete temporary files with Disk Cleanup.

8. Disable File History

  1. Open the Settings app. You can do that quickly by using Windows key + I shortcut.
  2. Now navigate to Update & security section.
  3. Now go to Backup section in the left pane and turn off Automatically back up my files option. If this option isn’t available, it means that File History isn’t running on your PC.

9. Use the High-Performance power plan

  1. Press Windows key + S or click the Search field.
  2. Type power plan. Select Choose a power plan.
  3. When the Power Options window opens, select High performance.

10. Upgrade/downgrade BIOS

  1. Visit your motherboard’s manufactuer website.
  2. Locate your model on the list.
  3. Go to the Drivers & Utility section.
  4. Locate the latest version of BIOS and download it.
  5. Once the files are downloaded, move them to a flash drive.
  6. Restart your PC and keep pressing F2 or Del to access BIOS.
  7. Now look for the option to update it and select the firmware from your flash drive.
  8. Wait for the process to finish.

For more information, we suggest visiting our guide on how to flash BIOS.

Note icon
Few users claim that this issue started appearing after a BIOS upgrade. In some rare cases, you might be able to fix this problem simply by downgrading BIOS to the older version.

How does a Blue Screen of Death error look like?

The blue screen error has a standard message explaining what happened. But it also contains the stop code that you could use to research the issue.

In addition, there’s a QR code and link to the website that you can visit for more information. Lastly, there might also be the name of the file that caused the crash.

Are Blue Screen of Death errors serious?

Yes, Blue Screen of Death errors can be serious. First off, they will force your PC to restart, so you’ll lose any unsaved work.

These types of issues will make your system unstable, and finding the cause of the problem can be harder than it seems.

Lastly, these errors can occur if your hardware is failing, so you’ll have to find the faulty component and replace it, which isn’t always simple or cheap.

We hope these solutions helped you with the UNEXPECTED STORE EXCEPTION problem. In most cases, these types of errors are caused by incompatible drivers, so be sure to check them first.

In case that doesn’t solve the issue, try to fix bad sectors on your hard drive, and make sure that it’s properly configured.

If you have any comments or suggestions, please write them down in the comments section below.

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