UNEXPECTED STORE EXCEPTION error [Fixed by experts]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Blue Screen of Death type of errors show either because of faulty hardware, bad driver, or a software bug. Unexpected Store Exception is caused by software bugs.
  • Software bugs are usually solved through changing settings or applying updates from the producer or from the operating system. Keep them updated or remove the faulty software.
  • See our extensive BSoD Troubleshooting Hub for other error codes and messages.
  • If you have other issues with the operating system, visit the Windows 10 Errors section for more information.
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One thing that Windows users fear the most is the infamous BSoD, also known as Blue Screen of Death. Speaking of which, it seems that some users are getting UNEXPECTED STORE EXCEPTION BSoD on Windows 10, and today we’re going to help you fix this issue.

UNEXPECTED STORE EXCEPTION can be a problematic error, and speaking of errors, users reported the following issues as well:

  • Unexpected Store Exception Dell, Asus, HP, Toshiba, Lenovo – This error is relatively common, and many Dell, Asus, HP, and Lenovo users reported it on their devices.
  • Unexpected Store Exception SSD, hard drive – In most cases, this error is related to your SSD or hard drive. If you’re experiencing this error, be sure to check if your storage device is working properly.
  • Unexpected Store Exception while gaming – This error can also appear while gaming. Once the error appears, your PC will restart so you’ll have to start your game all over again.
  • Blue screen error Unexpected Store Exception – In most cases, this error comes with a Blue screen followed by a restart. The cause for this error is usually your hardware or a faulty driver.
  • Unexpected Store Exception No bootable device – Sometimes this error can come with No bootable device message. If that happens, be sure to check your hard drive for problems.
  • Unexpected Store Exception critical process died – This is another variation of this problem, but you should be able to fix it with one of our solutions.

BSoD is usually caused by faulty hardware or driver issues, and UNEXPECTED_STORE_EXCEPTION BSoD error isn’t caused by faulty hardware, so it might be good for you to check for latest Windows 10 updates via Windows Update.

This is as far as we know a software issue, but you can do a few things to fix this.


  1. Update your Windows 10
  2. Reinstall antivirus software
  3. Check your hard drive
  4. Check your BIOS configuration
  5. Disable Fast Startup and Sleep features
  6. Uninstall the problematic driver
  7. Remove your temporary files
  8. Disable File History
  9. Use the High Performance power plan
  10. Upgrade/downgrade BIOS

Solution 1 – Update your Windows 10

Most software and driver issues can be fixed with Windows Update. If Microsoft is aware of the problem, this issue will be patched in one of the future patches.

Therefore, it’s in your best interest to regularly keep an eye for new Windows Updates. If your Windows is up to date, and the issue still persists, try the next solution.

Solution 2 – Reinstall antivirus software

Unexpected Store Exception Dell McAfee

According to reports, UNEXPECTED STORE EXCEPTION BSoD error on Windows 10 can be caused by antivirus software, and so far some McAfee antivirus users have confirmed this. The current workaround is to uninstall your antivirus software and reinstall it.

Also, downloading the latest version of antivirus software can help as well, because the issue might be resolved in the newest version. As far as we know, it has been confirmed that McAfee and Avira antiviruses are causing this issue.

If you’re using any other antivirus software and getting this error, it won’t hurt to uninstall your antivirus software and install it again to fix this problem.

Blue Screen of Death is one of the most annoying errors that you can get on any version of Windows, and like we said, in most cases, it’s caused by a hardware issue, drivers or sometimes by software, just like with UNEXPECTED STORE EXCEPTION error.

And if software-related solutions don’t get the job done, you’ll probably have to change some part of your computer hardware.

Solution 3 – Check your hard drive

Unexpected Store Exception SSD HDD

According to users, UNEXPECTED STORE EXCEPTION error can appear due to a problem with your hardware, most commonly hard drive.

Many users reported that the cause for this problem was their SSD, and after replacing it, the problem was resolved. Before you replace your SSD, we advise you to test it on a different computer and check if the issue reappears.

In addition to SSDs, this problem can also appear with hard drives. Several users reported that simply disconnecting and reconnecting their hard drive fixed the problem, so be sure to try that.

If needed, you can also try connecting your hard drive to the motherboard using a different SATA cable.

Solution 4 – Check your BIOS configuration

As previously mentioned, UNEXPECTED STORE EXCEPTION error can appear due to problems with your hard drive. If your hard drive is working properly, it’s possible that its configuration in BIOS is causing this issue.

To fix this problem you need to access BIOS and change a couple of settings. To see how to do that, it’s recommended to check your motherboard manual for detailed instructions.

Once you enter BIOS, make sure that SATA configuration is set from IDE or RAID to AHCI. In addition, set the hard drive that has Windows on it as a boot device. Since every BIOS is different, we strongly advise you to check your motherboard manual for extra instructions.

Solution 5 – Disable Fast Startup and Sleep features

Windows 10 has a Fast Startup feature that will put your PC in a similar mode to hibernation in order to boot faster. This is a useful feature, but many users reported that it can cause UNEXPECTED STORE EXCEPTION error to appear. To fix it, you need to disable Fast Startup by following these steps:

  1. Boot to Windows. If you can’t start Windows at all due to this error, you’ll have to perform these steps from Safe Mode.
  2. Press Windows Key + S and type control panel. Choose Control Panel from the list.
    Unexpected Store Exception while gaming control panel
  3. When Control Panel opens, select Power Options.
    Blue screen error Unexpected Store Exception power options
  4. Go to Choose what the power button does.
    Choose what the power button does
  5. Click on Change settings that are currently unavailable.
    change settings that are currently unavailable power options
  6. Uncheck Turn on fast startup (recommended) and click on Save changes.
    Unexpected Store Exception Asus disable fast startup

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Some users are also recommending to disable the Sleep feature. To do that, do the following:

  1. Open Power Options and locate your current power plan. Click on Change plan settings.
    Unexpected Store Exception HP change power plan settings
  2. Set Put the computer to sleep to Never and click on Save changes.
    Unexpected Store Exception hard drive disable sleep mode
  3. Optional: You can click on Change advanced power settings and expand the Sleep section. Make sure that everything is disabled. Click Apply and OK to save changes.
    Unexpected Store Exception while gaming disable sleep mode in advanced settings

Solution 6 – Uninstall the problematic driver

Sometimes UNEXPECTED STORE EXCEPTION error can appear due to problematic drivers, and in order to fix the problem, you need to find and remove the problematic driver.

Dell laptop owners found out that Realtek USB 2.0 Card Reader driver was causing this problem to appear. To fix the issue, you need to find the driver and uninstall it by doing the following:</p>

  1. Press Windows Key + X to open Win + X menu. Select Device Manager from the list.
    Blue screen error Unexpected Store Exception open device manager
  2. When Device Manager opens, locate the problematic driver, right-click it and choose Uninstall device from the menu.
    Unexpected Store Exception No bootable device uninstall device
  3. A confirmation dialog will now appear. Click on Uninstall to remove the driver.
    Unexpected Store Exception critical process died uninstall device confirm
  4. Optional: Now you cann click on Scan for hardware changes icon or restart your PC and Windows will install the default driver.

Several users reported that Windows will automatically update the problematic driver causing the issue to reappear. However, you can easily prevent Windows 10 from updating specific devices.

Keep in mind that almost any driver can cause this problem to occur, so you’ll need to do a bit of research before you find the problematic driver.

Solution 7 – Remove your temporary files

According to users, UNEXPECTED STORE EXCEPTION error can appear due to corrupted temporary files. Users reported that they are unable to recover their PC from Sleep Mode or Hibernation due to this error.

You can easily delete temporary files by using the Disk Cleanup tool. If this method doesn’t work, you might want to try using CCleaner instead. After removing temporary files, check if the problem is resolved.

Solution 8 – Disable File History

File History is a useful feature that allows you to recover your files if they become damaged. This feature is disabled by default, but if you’re using it, users are recommending to disable it in order to fix UNEXPECTED STORE EXCEPTION error.

To disable File History, you need to do the following:

  1. Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.
  2. Now navigate to Update & security section.
    Unexpected Store Exception Toshiba windows 10 settings update & security
  3. Now go to Backup section in the left pane and turn off Automatically back up my files option. If this option isn’t available, it means that File History isn’t running on your PC.
    Unexpected Store Exception SSD backup windows 10

After disabling File History, the problem should be completely resolved.

Solution 9 – Use the High Performance power plan

According to users, you might be able to fix UNEXPECTED STORE EXCEPTION simply by switching to the High Performance power plan. If you’re using any other plan, your PC might be in reduced performance state.

To fix this problem, you need to do the following:

  1. Repeat Steps 2 and 3 from Solution 4.
  2. When the Power Options window opens, select <strong>High performance.
    choose High Performance power plan</strong

After doing that, your PC will work in the High Performance mode and the problem should be resolved. Keep in mind that this mode might drain your laptop battery faster, but you should experience maximum performance.

Solution 10 – Upgrade/downgrade BIOS

In some cases, your BIOS might be the cause for this error. To fix the problem, users are suggesting to upgrade your BIOS.

BIOS upgrade is an advanced procedure, and if you don’t perform it properly you can cause permanent damage to your PC, so upgrade your BIOS at your own risk.

Several users reported that BIOS upgrade fixed this problem for them, but few users claim that this issue started appearing after a BIOS upgrade. In some rare cases, you might be able to fix this problem simply by downgrading BIOS to the older version.

I hope these solutions helped you with UNEXPECTED STORE EXCEPTION problem. If you have any comments or suggestions, please write them down in the comments section, below.

Also, If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

FAQ: Learn more about Exception errors

  • How do I know if my Windows 10 is corrupted?

You can scan for corrupted system files. Using the command line enter the sfc /scannnow command. The results will tell you if Windows 10 is corrupted or not.

  • How do I fix exception errors?

Exception errors are caused by certain software. First, identify the software. Perform updates and see if the problem is fixed. If not, either choose an alternative software or contact the support team and let them know of the error and under what circumstances it appears.

  • How do I stop Windows blue screen errors?

The first step is to determine why they show. Usually, there’s an error code displayed. Note that code down and then check out the BSoD Error codes table and search for the fix there.

Editor’s Note: This post was originally published in September 2015 and has been since completely revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.

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even my pc is update every week ….but sometimes by hardware dont” work i mean the error is hardware is not found

there’s a lot update files on windows 10 waiting for download and it took so much time to complete even one file 🙁

“Solution 1 – Update your Windows 10” HOW do I update my Windows 10? No update option presents itself, intuitively.

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