FIX: Microsoft Store error 0x80070005 [Complete Guide]

by Ivan Jenic

Troubleshooting Expert

Last update:March 4, 2021

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There are more and more apps in the Microsoft Store every day, and developers are keeping them in a good shape, by releasing updates.

To update your Windows 10 apps, you need to head to the store, but what if you can’t update?

Some users have reported that they encounter a strange error 0x80070005 while trying to update their apps from Microsoft store.

The error usually appears when a DLL file is denied permission, so it is most likely a result of an update that messed up your Microsoft Store files. One other cause could be a lack of file or registry permission.

How can I fix the update error code 0x80070005?

1. Reset the Microsoft Store
2. Run the built-in Windows Troubleshooter
3. Use a third-party repair tool.
4. Gain full control over the Packages folder
5. Update your Windows
6. Perform SFC scan
7. Check the Date, Time, and Time Zone

1. Reset the Microsoft Store

1. Open the Windows search bar.
2. Type in Apps & features.
   
3. On the right side, click on Microsoft Store.
4. Then click on Advanced Options.
   
   
5. On the pop-up window, click the Reset button.
   

The first thing we try with most Microsoft Store problems is resetting Microsoft Store. After you reset the store, it will get back to its default settings, so if something was set wrong, it will now be fixed.

Your Microsoft Store cache is now reset, and that could help you to solve the problem. However, if this didn’t help, try some of the following solutions.

2. Run the built-in Windows Troubleshooter

1. Go to Settings.
2. Then Update & Security.
3. Then click on Troubleshoot.
   
4. Go to Additional troubleshooters.
5. Select the Microsoft Store Apps.
   
6. Launch it and let the program run its course.

Windows 10 features a built-in troubleshooter that can help you fix general technical issues. This tool is very useful as it allows you to quickly fix the respective issues within minutes.

Troubled by system errors? Check this guide and get rid of them.

3. Use a third-party repair app

Being plagued by errors while using your device can be quite irritating, so you need a program that will keep your system healthy at all times.

A third-party repair app will keep your computer files in pristine condition, it will also stop malware from ruining your system.

4. Gain full control over the Packages folder

1. Press Windows key + R to open the Run command.
2. In the Run window, type %localappdata% and press enter.
   
3. Now, find the folder Packages, right-click on it, and go to Properties.
4. Go to the Security window, and make sure you have full control over the folder.
5. If you can’t find your username, click Advanced, and in the next window, click Add.
   
6. Then click Select a principal.
7. Then type users in Select User or Group box.
8. Then click Check Names.
9. Lastly, check the Full control for Basic permissions section.
10. Click Apply then OK.
11. Reboot your computer.

One of the solutions that worked for people who faced this problem before is gaining full control over the Package folder in App Data.

After gaining full control over the Packages folder, you should be able to update your Microsoft Store apps without any problems.

But in case you’re still unable to update your apps normally, head to Settings, and make sure your date and time are set properly because the wrong date and time will lead to some Microsoft Store errors.

5. Update your Windows

1. Click on Start.
2. Then select Settings.
3. Click on Update & Security.
   
4. Select Check for updates.
   
5. Let your Windows search and install newer versions.

If you’re running an outdated Windows version, this may explain why you’re getting this error. Update your computer and then check if the problem persists.

Microsoft regularly rolls out updates to improve the operating system’s stability and fix the bugs reported by users.

Perhaps the latest Windows 10 updates feature some dedicated Microsoft Store improvements and fixes that could help you fix error 0x80070005 in just a few minutes.

6. Perform an SFC scan

1. Go to Start.
2. Then type cmd.
3. Right-click on Command Prompt and launch it as administrator.
4. Enter the following command and hit Enter: sfc/scannow
5. Wait until the scanning process finishes.
6. Restart your computer and check if the error persists.

Sometimes, this error code may be caused by a corrupted cache and missing or corrupted licenses. The quickest solution to fix file corruption problems is by running an SFC scan using Command Prompt.

7. Check the Date, Time, and Time Zone

1. Go to Start.
2. Type Date and Time.
3. Select Date and Time Settings.
   
4. Then, toggle Set time Automatically.
5. Also, toggle Set time zone automatically.

Make sure that the date, time, and time zone are correct. If these settings are incorrect, this may explain why you’re getting  Windows 10 Store error 0x80070005.

That’s about it for this article. We hope all of these solutions helped you solve the error message. Feel free to share any feedback regarding the subject in the comment section below.

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