There are more and more apps in the Windows Store every day, and developers are keeping them in a good shape, by releasing updates. To update your Windows 10 apps, you need to head to the store, but what if you can’t update?
Some users have reported that they encounter a strange error 0x80070005, while trying to update their apps from Windows store. This error also occurred on Windows 8.1 before, so it’s not strictly related to Windows 10, but we’re going to use the same method as we used in Windows 8.1 to get rid of the error.
How to Solve Windows 10 Store Error Code: 0x80070005
- Reset Windows 10 Store
- Gain Full Control Over Packages Folder
- Update the OS
- Run the built-in Windows Troubleshooter
- Perform SFC scan
- Make sure Date, Time and Time Zone are correct
Solution 1 – Reset Windows 10 Store
The first thing we try with most Windows Store problems is resetting Windows Store. After you reset the store, it will get back to its default settings, so if something was set wrong, it will now be fixed. Resetting Windows 10 Store is very easy, and it requires just a few steps:
- Go to Search, type WSReset
- Right-click on it, and select Run as administrator
Your Windows Store cache is now reset, and that could help you to solve the problem. However, if this didn’t help, try some of the following solutions.
Solution 2 – Gain Full Control Over Packages Folder
One of the solutions that worked for people who faced this problem before is gaining full control over Package folder in App Data. To get the full control over this folder, do the following:
- Press Windows key + R to open Run command
- Enter the following path and press Enter:
- Now, find folder Packages, right-click on it, and go to Properties
- Go to Security window, and make sure you have a full control over the folder
- If you can’t find your username, click Advanced, and in the next window, clik Add
- Moving on, in following window first click Select a principal, then type users in Select User or Group box, click Check Names. Lastly, check Full control for Basic permissions section.
- Click Apply then OK
- Reboot your computer
After gaining full control over Packages folder, you should be able to update your Windows Store apps without any problems. But in case you’re still unable to update your apps normally, head to Settings, and make sure your date and time is set properly, because wrong date and time will lead to some Windows Store errors.
Solution 3 – Update Windows
If you’re running an outdated Windows version, this may explain why you’re getting this error. Update your computer and then check if the problem persists.
Microsoft regularly rolls out updates to improve the operating system’s stability and fix the bugs reported by users. Perhaps the latest Windows 10 updates feature some dedicated Windows Store improvements and fixes that could help you fix error 0x80070005 in just a few minutes.
- ALSO READ: Fix: “Configuring windows updates 100% complete don’t turn off your computer” on Windows 10
Solution 4 – Run the built-in Windows Troubleshooter
Windows 10 features a built-in troubleshooter that can help you fix general technical issues. This tool is very useful as it allows you to quickly fix the respective issues within minutes.
Go to Settings > Update & Security > Troubleshoot > select the Windows Store Apps troubleshooter > launch it.
Solution 5 – Perform SFC scan
Sometimes, this error code may be caused by corrupted cache and missing or corrupted licenses. The quickest solution to fix file corruption problems is by running a SFC scan using Command Prompt.
- Go to Start > type cmd > right-click Command Prompt and launch it as administrator
- Enter the sfc /scannow command > hit Enter
- Wait until the scanning process finishes > restart your computer and check if the error persists.
Solution 6 – Check Date, Time and Time Zone
Make sure that date, time and time zone are correct. If these settings are incorrect, this may explain why you’re getting Windows 10 Store error 0x80070005.
- Go to Start > type ‘date and time’ > select Date and Time Settings
- Set Date And Time.
- Select the Date And Time button to change date and time.
- Click on the Time Zone button to change Time Zone.
In case you have some other problems with Store, or with downloading apps, check out our article about problems with Windows 10 Store.
Editor’s Note: This post was originally published in December 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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