FIX: Microsoft Store error 0x80070005 [Complete Guide]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • The first thing we try with most Microsoft Store problems is resetting Microsoft Store. After you you do that, it will get back to its default settings.
  • If you're running an outdated Windows version, this may explain why you're getting this error. Update your computer and then check if the problem persists.
  • Microsoft Store errors are annoying because you either can't update or download apps. Say no more because we know How to fix Microsoft Store errors.
  • Do you have another issue with your Windows 10? We wrote a plethora of expert articles on this subject so you will find plenty of solutions in our Windows 10 errors hub.
how to fix Microsoft Store error 0x80070005

There are more and more apps in the Microsoft Store every day, and developers are keeping them in a good shape, by releasing updates.

To update your Windows 10 apps, you need to head to the store, but what if you can’t update?

Some users have reported that they encounter a strange error 0x80070005 while trying to update their apps from Microsoft store.

This error also occurred on Windows 8.1 before, so it’s not strictly related to Windows 10, but we’re going to use the same method as we used in Windows 8.1 to get rid of the error.

How can I fix update error code 0x80070005?

  1. Reset Windows 10 Store
  2. Gain Full Control Over Packages Folder
  3. Update the OS
  4. Run the built-in Windows Troubleshooter
  5. Perform SFC scan
  6. Make sure Date, Time and Time Zone are correct

Solution 1 – Reset Microsoft Store

The first thing we try with most Microsoft Store problems is resetting Microsoft Store.

After you reset the store, it will get back to its default settings, so if something was set wrong, it will now be fixed.

Resetting Windows 10 Store is very easy, and it requires just a few steps:

  1. Go to Search, type WSReset
  2. Right-click on it, and select Run as administrator

Your Microsoft Store cache is now reset, and that could help you to solve the problem. However, if this didn’t help, try some of the following solutions.

Solution 2 – Gain Full Control Over Packages Folder

One of the solutions that worked for people who faced this problem before is gaining full control over Package folder in App Data. To get the full control over this folder, do the following:

  1. Press Windows key + R to open Run command
  2. Enter the following path and press Enter:
    • C:Users<username>AppDataLocal
  3. Now, find folder Packages, right-click on it, and go to Properties
  4. Go to Security window, and make sure you have full control over the folder
  5. If you can’t find your username, click Advanced, and in the next window, click Add
  6. Moving on, in following window first click Select a principal, then type users in Select User or Group box, click Check Names. Lastly, check Full control for Basic permissions section.Store Error Code 0x80070005
  7. Click Apply then OK
  8. Reboot your computer

After gaining full control over Packages folder, you should be able to update your Microsoft Store apps without any problems.

But in case you’re still unable to update your apps normally, head to Settings, and make sure your date and time are set properly because the wrong date and time will lead to some Microsoft Store errors.

Solution 3 – Update Windows

If you’re running an outdated Windows version, this may explain why you’re getting this error. Update your computer and then check if the problem persists.

Microsoft regularly rolls out updates to improve the operating system’s stability and fix the bugs reported by users.

Perhaps the latest Windows 10 updates feature some dedicated Microsoft Store improvements and fixes that could help you fix error 0x80070005 in just a few minutes.

Solution 4 – Run the built-in Windows Troubleshooter

Windows 10 features a built-in troubleshooter that can help you fix general technical issues. This tool is very useful as it allows you to quickly fix the respective issues within minutes.

Go to Settings > Update & Security > Troubleshoot > select the Microsoft Store Apps troubleshooter > launch it.

fix windows store apps

Solution 5 – Perform SFC scan

Sometimes, this error code may be caused by corrupted cache and missing or corrupted licenses. The quickest solution to fix file corruption problems is by running an SFC scan using Command Prompt.

  1. Go to Start > type cmd > right-click Command Prompt and launch it as administrator
  2. Enter the sfc /scannow command > hit Entersfc scannow
  3. Wait until the scanning process finishes > restart your computer and check if the error persists.

Solution 6 – Check Date, Time and Time Zone

Make sure that the date, time, and time zone are correct. If these settings are incorrect, this may explain why you’re getting  Windows 10 Store error 0x80070005.

  1. Go to Start > type date and time > select Date and Time Settings
  2. Set Date And Time.
  3. Select the Date And Time button to change date and time.set date time
  4. Click on the Time Zone button to change Time Zone.

FAQ: Read more about the 0x80070005 error code

  • What is 0x80070005 error code?

The 0x80070005 error code is a Microsoft Store error that occurs when you are trying to update your apps. When an app can’t update due to permission issues, you will see this message: Something happened and this app couldn’t be installed 0x80070005.

  • How can I fix 0x80070005 error code?

Reset Microsoft Store, and gain full control over the Packages folder. Here’s our complete guide to fix this error.

  • How do you reset Microsoft Store?

To reset the Microsoft Store, you need to hit the Reset button from the Microsoft Store app from Apps & features. If Microsoft Store won’t open, here’s a guide to fix this problem.

Editor’s Note: This post was originally published in February 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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  • I had the ‘0x80070005’ Error and was out of ideas (tried the above – no dice). Then I remembered that I had disabled the ‘Automatic maintenance’ function (windows function) by adding a registry entry. I tested to re-enable automatic maintenance by reversing the said registry entry – and voila, windows store app updates worked again.

    • Clear the history and cache in Microsoft edge internet browser and try to update the apps in the store.

      This one is really worked for my widows phone.

      Hope it will help u.

  • I went through all this process my store is working fine but I get this error on trying to get my email addresses started