Microsoft Store 0x80070005 Error: 7 Quick Ways to Fix It

Get the Microsoft Store up and running in no time

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
Affiliate Disclosure
  • The Microsoft Store 0x80070005 error code prevents users from updating apps or installing new ones from Microsoft Store.
  • To fix things, you can install third-party software that will keep your PC healthy and eliminate the 0x80070005 Microsoft Store issue.
  • Many users managed to fix things by gaining control of the Packages folder, while others restarted a few critical services.
microsoft-store-error microsoft store 0x80070005
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More and more apps are added to the Microsoft Store daily, along with regular updates to keep them running efficiently. But, several users reported Microsoft Store errors, including 0x80070005.

The error is encountered when you try to update apps already on the PC or install new ones from the Microsoft Store. And the list of people affected by it is growing each day.

So, let’s find out what the Microsoft Store 0x80070005 error is and the solutions that would fix things for you.

What is the Microsoft Store error 0x80070005?

The error usually appears when a DLL file is denied permission, so it is most likely a result of an update that messed up your Microsoft Store files. One other cause could be a lack of file or registry permission.

Users also mention these connected issues:

  • Microsoft Store download error 0x80070005 – This happens mainly when downloading games and these apps are the most likely to be impacted.
  • Forza Horizon 4 0x80070005/Sea of Thieves 0x80070005/Forza Motorsport 7 is currently not available in your account make sure you are signed in to the Microsoft Store and try again – The text of this error points towards the fix for it, which is to sign into your Microsoft Store account.
  • Xbox app error code 0x80070005 – This means that there could be a problem with the Xbox Live service, or that the item you’re trying to launch might be faulty
  • 0x80070005 GamePass – As in the case of the previous error variation, this is also a clear issue with the Xbox Live service, or your ISP might have encountered issues.
  • App installation failed with error message: error 0x80070005: opening the package from location failed. (0x80070005) – In this case, the installer can not reach the online resource it needs in order to download and install the service, so it might be an issue with the internet connection.
  • This drive has apps from another device 0x80070005 – This can be caused by issues encountered during the Windows Update process, and the moving or renaming of documents.
  • Microsoft Store 0x80070005 error after reset/update – If you try to download apps from the Store during a Windows update installation, you can trigger further Microsoft Store errors such as stop code 0x80D03805).

How do I fix error code 0x80070005 in Microsoft Store?

In this article

Before we head down the complex solutions to fix Microsoft Store 0x80070005 error, here are a few quick workarounds that may do the trick for you:

  • Restart the computer.
  • Make sure you have the correct date and time set on the computer.
  • Access Microsoft Store through another Microsoft Account if you are currently using a local one.
  • Disable third-party antivirus or other security/privacy apps. If that works, we recommend you switch to another effective third-party antivirus that doesn’t conflict with the OS.

If these don’t work, check the next section for more solutions.

1. Gain complete control over the Packages folder

One of the solutions that worked for people who faced Microsoft Store 0x80070005 error before was gaining complete control over the Packages folder in AppData.

1. Press Windows + R to open Run, type %localappdata%, and press Enter.

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2. Now, find the Packages folder, right-click on it, and go to Properties.

properties to fix microsoft store 0x80070005

3. Go to the Security tab, and click on Advanced.


4. Now, click on Add.


5. Click Select a principal.

select a principal to fix microsoft store 0x80070005

6. Next, enter PC Name/Users in the text field while replacing PC Name with the one for your computer, and then click on Check Names.


7. Now, click on OK.

save changes to fix microsoft store 0x80070005

8. Tick the checkbox for Full control and then click OK at the bottom.

full control to fix microsoft store 0x80070005

9. Save changes on all the previous windows for these to apply.

10. Once done, reboot your computer.

2. Restart critical services

  1. Press Windows + R to open Run, type services.msc in the text field, and click
  2. Locate the Background Intelligent Transfer Service, right-click on it and select Stop.stop services to fix microsoft store 0x80070005
  3. Similarly, stop the Sysmain and Windows Update service if these two are running.
  4. Next, press Windows + E to open File Explorer, paste the following path in the address bar, and hit Enter: C:\Windows\SoftwareDistribution\Downloadfile explorer
  5. Now, press Ctrl + A to select all the files and hit Del.delete files to fix microsoft store 0x80070005
  6. Once done, head back to the Services window, right-click individually on the services you disabled earlier, and select Start. Make sure to enable all three:
    • Background Intelligent Transfer Service
    • Sysmain
    • Windows Updatestart services
  7. Finally, reboot the computer.

This is a proven solution for the Microsoft Store 0x80070005 error and has helped many fix the problem. So, we recommend you try it early and see if things improve.

3. Reset the Microsoft Store cache

  1. Press Windows + R to open Run, type wsreset.exe in the text field, and hit Enter.wsreset.exe to fix microsoft store 0x80070005
  2. Now, wait for the process to complete. Microsoft Store will automatically launch after the reset.

4. Reset the Microsoft Store app

  1. Press Windows + I to open Settings and select Apps from the left.apps
  2. Click on Installed apps on the right.installed apps
  3. Locate Microsoft Store, click on the ellipsis next to it, and select Advanced options.advanced options to fix microsoft store 0x80070005
  4. Scroll down and click on the Reset button.reset to fix microsoft store 0x80070005
  5. Again, click Reset in the confirmation prompt.Reset

If resetting the cache doesn’t work, you can revert everything to default by resetting the Microsoft Store app. Once done, verify if the Microsoft Store 0x80070005 error is resolved, which it should, in all likelihood, by now.

5. Run the built-in Windows Troubleshooter

  1. Press Windows + I to open Settings, and click on Troubleshoot on the right.troubleshoot to fix microsoft store 0x80070005
  2. Select Other troubleshooters.additional troubleshooters
  3. Now, locate the Windows Store Apps troubleshooter and click on the Run button next to troubleshooter to fix microsoft store 0x80070005
  4. Follow the on-screen instructions and choose the necessary response when prompted to complete the process.

6. Use a third-party repair app

Being plagued by errors while using your device can be pretty irritating, so you need a program that keeps your system healthy.

A third-party repair app will keep your computer files in pristine condition and stop malware from ruining your system.

7. Update Windows

  1. Press Windows + I to launch Settings and select Windows Update from the navigation update
  2. Now, click on Check for updates on the right.check for updates
  3. If any updates are listed after the scan, click on Download & install to get & install to fix microsoft store 0x80070005
  4. Once done, restart the computer for the new version to complete the installation, then check whether the Microsoft Store error 0x80070005 is gone.

How do I open Microsoft Store as an administrator?

You cannot open Microsoft Store, or any UWP (Universal Windows Platform) app for that matter, as an administrator.

This is a part of a security feature to ensure that your data or other critical parts of the OS are not compromised.

Can I reinstall Microsoft Store?

Yes, you can reinstall Microsoft Store and the seamless process. All you have to do is run an elevated Windows PowerShell and execute the following command: Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

But remember, you cannot uninstall Microsoft Store in Windows. So even if you find a third-party tool that does the job, Microsoft recommends against it since the only way to get back the application would be to reinstall the OS.

If you’re running an outdated Windows version, this may explain why you’re getting the Microsoft Store 0x80070005 error. First, update the OS and then check if the problem persists.

Microsoft regularly rolls out updates to improve the operating system’s stability and fix the bugs reported by users.

Perhaps the latest Windows updates feature dedicated Microsoft Store improvements and patches that could help you fix the Microsoft Store 0x80070005 error.

That’s about it for this article. We hope all of these solutions helped you solve the error message. Also, find out the best offline games on Microsoft Store to play today!

Feel free to share any feedback regarding the subject in the comment section below.

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