Wi-Fi exclamation mark on Windows 10/11 PC

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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There are a few reasons why the WiFi icon on the main menu of the desktop has an exclamation mark. One of the most common issues for this problem is low network connectivity. This isn’t the only issue that can arise. There are other possible reasons triggering the exclamation mark. Try the following fixes to troubleshoot the issue.

Wi-Fi exclamation mark on PC [FIX]

Limited Network Connectivity Troubleshooting

If this is the first time connecting to a particular network, the issue could be that the password was entered wrong. Always double check the password before troubleshooting the connection issues. If you’ve already been connected to the network with no issues, then try the following steps:

  1. Check all of your wires to ensure that all of them are connected properly
  2. Unplug the Modem for 30 seconds
  3. Retry the connection
  4. If this didn’t work Reset your modem by using the reset button at the back of the modem which is usually a pinhole button                                                                                                   Reset modem
  5. Restart the computer

If the modem is hard reset ensure that all of the network passwords are known. If any of your modem lights remain red call your Internet Service Provider for individual modem troubleshooting.

Delete the Network Profile

If the issue persists delete the network profile and try re-installing it. Follow these procedures to perform this task:

  1. Open the Command Prompt as an administrator (Ctrl+Shift + Enter)
  2. Type the following command: netsh wlan delete profile name=type-wireless-profile-name
  3. Reinstall the network by opening the Control Panel                           
  4. Open Network and Internet
  5. Click on Connect to a Network
  6. Follow the on-screen prompts

Reset Winsock

Winsock is a technical element that allows the computer to connect to a TCP/IP. If this element is corrupt it can interrupt the connection. Before resetting Winsock we recommend creating a system restore point. To reset Winsock complete the following steps:

  1. Open the Command Prompt as an administrator (Ctrl+Shift + Enter)
  2. Type the following: netsh winsock reset
  3. Hit Enter
  4. Restart the Modem

Run an IP Config

Every time a system is connected to the internet a new IP address is generated. Sometimes renewing your IP address can solve connectivity issues. To do this perform the following steps:

  1. Open the Command Prompt as an administrator (Ctrl+Shift + Enter)
  2. Release the previous IP Address by typing the following command: ipconfig /release
  3. Renew the IP Address by typing the following command: ipconfig /renew

Reset TCP/IP

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Often the issue of connectivity remains with the internet protocol or TCP/IP. If this is the issue the TCP/IP must be reset. Perform the following steps to reset the TCP/IP:

  1. Open the Command Prompt as an administrator (Ctrl+Shift + Enter)
  2. Reset the TCP/IP by typing the following command: netsh int ip reset resettcpip.txt

Troubleshoot Network Connections

Windows has a built-in troubleshooting guide for network connections. To run this guide perform the following steps:

  1. Open the Control Panel
  2. Click on Network and Internetcontrol panel PC
  3. Click on Troubleshoot Problems
  4. Follow the onscreen instructions

Network Reset Tool

The developers of Windows 10 were psychic! Why? Because they knew that it isn’t easy dealing with networking and they developed this easy-to-use tool. To access this extremely useful tool perform the following tasks:

  1. Click on the Start Menu
  2. Open the Settings
  3. Click on Network and Internet
  4. Under the Status Menu Look for Network Troubleshooter
  5. Click on Network Reset

Reinstall Network Adapter

If the network adapter encountered errors the best solution is to fix it is to uninstall it and let the computer auto-detect it and reinstall it. To do this you must do the following:

  1. Open the Control Panel                                                                          
  2. Click in the Search Box and type Device Manager
  3. Click on Network Adapters
  4. Right click on the Adapter you would like to uninstall and select Uninstall
  5. Restart your computer and follow the on-screen commands


If all else fails there is another solution to the WiFi exclamation point. This option is to buy a USB supported WiFi Network Adapter. These gadgets aren’t very costly and simply plug into the USB port.


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