Internet connection is limited in Windows 10 [Full Guide]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Network problems are notoriously unpleasant and the limited internet connection in Windows 10 doesn't deliver any information on the problem.
  • If you follow this step by step guide you will learn how to solve this problem easily.
  • Our Tech Troubleshooting section will provide solutions for any other problems with your PC.
  • For any online solutions or information visit our Web & Cloud Hub.
what to do if Internet connection is limited in Windows 10

Network problems are common in Windows 10, and in this article, we’re going to show you how to solve one strange network problem, a problem with limited internet connection in Windows 10.

So, if you’re facing this issue, I hope these solutions will help you.

How do I fix problems with limited connection in Windows 10?

Limited Internet connection message can cause problems and prevent you from accessing certain websites. Speaking of this message, users reported the following problems as well:

  • Limited access WiFi Windows 10 – This message can occur if you’re using a wireless connection. If that happens, make sure that your drivers are up to date.
  • Limited internet connection on laptop, WiFi, unidentified network, getting disconnected frequently, keeps dropping – There are various problems that can occur due to this message, and if you’re having any of them, be sure to try some of our solutions.
  • Limited internet access Ethernet, VPN – Sometimes this problem can occur while using an Ethernet connection or VPN. If this happens, be sure to check your network settings.
  • Limited internet access yellow triangle, LAN – This is a relatively common problem on many PCs, but in order to fix it, you just need to run a network troubleshooter.

1. Update your drivers

If you’re getting Limited Internet connection message on your PC, the problem might be your drivers. Outdated drivers can cause this problem to appear, and in order to fix it, it’s advised to update your drivers.

There are several ways to do it, but the easiest possible way is to use a dedicated professional solution like DriverFix.

It’s so easy to update your drivers automatically using this awesome solution that it only takes 3 steps:

  1. Download and install DriverFix.
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2. Restart your modem or WiFi adapter

  1. Press Windows Key + X and select Device Manager from the list.
  2. Find your networking device, right-click on it, and click internet connection windows 10
  3. Restart your computer
  4. Go to Device Manager again, and enable the networking device the same way you disabled it

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3. Check your antivirus settings

Having an antivirus is important, but sometimes certain issues can occur due to your antivirus. Many users reported that the Limited Internet connection message can be caused by your antivirus and in order to fix that you need to change your settings.

Several users reported that their antivirus was the cause, and after adjusting a couple of settings the issue was resolved. If you can’t find the settings that are causing this issue, we advise you to temporarily disable your antivirus and check if that helps.

If the issue still persists, you’ll need to uninstall your antivirus completely and check if that solves the issue. If removing the antivirus solves the problem, you should consider switching to a different antivirus solution.

Before starting to tweak your old antivirus, we recommend switching to the best security solution, Bitdefender Antivirus Plus.

We recommend it for your particular problem because it doesn’t interfere with your system and it has a very low impact on its resources.

Even so, if you ever need to stop it for any reason, it’s not a complicated task like you see on other antiviruses, you can do that easily by clicking a button on its dashboard.

You will not want to stop it because Bitdefender Antivirus Plus protects you against all possible threats including Trojans, exploits, and even ransomware that unfortunately happens so often nowadays.

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4. Reset the TCP connection

  1. Right-click on the Start Menu button and open Command Prompt (Admin)
    Limited internet access yellow triangle
  2. Enter the following lines and press Enter after entering each one:
    • netsh int tcp set heuristics disabled connection limited windows 10
    • netsh int tcp set global autotuninglevel=disabled
    • netsh int tcp set global rss=enabled
  3. Now enter this command to verify that the previous functions were disabled:
    • netsh int tcp show global
  4. Close the Command Prompt window.

5. Run the Windows Networking Troubleshooter

  1. Go to Search and type troubleshoot.
  2. Choose Troubleshoot from the menu.
    Limited internet connection on laptop
  3. Select Network Adapter and click Run the troubleshooter.
    Limited internet access Ethernet
  4. Follow the on-screen instructions.

If your troubleshooter doesn’t load or you encounter an error, check out this useful guide that will help you solve the problem.

6. Assign a manual IP address

  1. Click the network icon in your Taskbar and choose your network from the menu.
    Limited access WiFi Windows 10
  2. Now click on Change adapter options.
    Limited internet connection WiFi
  3. Locate your network connection, right-click it and choose Properties from the menu.
    Limited internet access VPN
  4. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
    Limited internet access LAN
  5. Select Use the following IP address and set the following data:
  • IP address:
  • Subnet mask:
  • Default gateway:
    Limited access WiFi Windows 10
    Click OK to save changes.

Note: Keep in mind that these numbers might not work for you, so you’ll need to change your IP address according to the format of your Default gateway.

To find out what is the Default gateway on your PC, just check the network properties on your PC or on any other device that has Internet access.

If your IP address is set manually, select the Obtain IP address automatically option and check if that solves your problem.

Can’t change the static IP address? Take a look at this article and find the right solution for you.

7. Change your DNS

  1. Follow steps 1-4 from the previous solution.
  2. Select Use the following DNS server addresses and set these values:
    Limited access WiFi Windows 10

    • Preferred DNS server:
    • Alternate DNS server:
  3. Click OK to save changes.

Note: If you prefer OpenDNS you can use it instead of Google DNS. After switching your DNS, check if the problem is resolved. Keep in mind that this solution might slow down your network connection a bit.

If you are already using a custom DNS, select Obtain DNS server automatically option and save changes.

8. Reset your router

According to some users, sometimes, the Limited Internet connection message can appear due to your router’s configuration.

Several users reported that they fixed this problem simply by resetting their router to default, so you might want to try that.

To reset your router, you need to access your router’s configuration page and choose the reset options from there. However, you can also reset your router by pressing the hidden reset button on your router.

For detailed instructions on how to reset your router, we advise you to check your router’s instruction manual. Keep in mind that by resetting your router, your Wi-Fi network will become disabled, so you’ll have to set it up again.

9. Reset BIOS to default

Few users claim that they fixed this problem simply by resetting their BIOS to default. If you have a built-in network adapter, you might be able to configure it from BIOS.

Sometimes your BIOS settings might interfere with your network configuration, and in order to fix the problem, you need to reset your BIOS to default.

This is rather simple, and to see how to do it properly on your PC, we advise you to check your motherboard manual for detailed instructions. This is an unlikely solution, but few users claim that it works, so be sure to try it out.

If you don’t know how to access your BIOS, here’s an excellent guide to help you with that.

10. Rollback your network driver

  1. Open Device Manager, locate your network adapter, and double click it to open its properties.
    Limited internet connection unidentified network
  2. Go to the Driver tab and click the Roll Back Driver button. If this button isn’t available, click on Uninstall Device to remove the driver.
    Limited internet access Ethernet

Once you uninstall the network driver, restart your PC and the Windows will install the missing driver automatically.

If you successfully rolled back your driver and want to avoid similar issues in the future, you can block Windows 10 from auto-updating a certain driver with the help of this step-by-step guide.

That would be all, I hope at least some of these solutions helped you with the limited internet connection problem. If you have any comments, suggestions, or maybe some other solutions for this problem, reach for the comment section below.

Editor’s Note: This post was originally published in April 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.

  • Hello!

    I have read the article right now and all I see for the first solution is ‘Restarting your modem or Wi-Fi Adapter’. I do not know where you found that the first solution is to download something.


    • Actually it is me that is broken lol. It was an advert on your page, cleverly disguised as content, that said to download a repair tool. I misread. Please accept my apologies, it appears I was taking my frustrations with Windows out on you.

  • Solution #10 worked for me. I am on a 20Mbps Fiber connection but my DL speed is capped at 5Mbps…rolled back the driver of my WiFi adapter and voila! I am now getting the full 20Mbps

  • I did for more than 4 times already but it’s still doesn’t work. Any other solution to resolve it?