- Microsoft started releasing Windows 10 v2004 on May 27, 2020.
- To date, some users are still unable to install the May 2020 Update due to a PC settings bug.
- If you're experiencing other problems with the Windows 10 May 2020 Update, check out our Windows Update section for troubleshooting tips.
- For other Windows 10 matters, including news and updates, visit our Windows 10 hub.
A broad range of issues, such as hardware/driver incompatibility, caused Microsoft to place affected PCs on a compatibility block. As you might imagine, that means these PCs couldn’t update to Windows 10 version 2004 until the underlying problems were resolved.
Such is the situation now for some users that have unsuccessfully tried installing the May 2020 Update. This time around, they’re getting an error message along the lines of incompatible PC settings.
Inability to get Windows 10 v2004 due to PC settings issue
It appears that Microsoft recently put some PCs on a Windows 10 version 2004 upgrade block due to a PC settings problem. Therefore, affected users can’t update to the latest version of the Windows OS in the meantime.
In response, the users headed on over to the Microsoft answers forum to express their frustration with the OS update block.
One of them wondered why they’re unable to upgrade to Windows 10 v2004 despite having some high-end processing and graphics hardware on their PC. They’re getting this error message instead:
This PC can’t be upgraded to Windows 10. Your PC settings aren’t supported yet on this version of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this version of Windows 10 automatically when these settings are supported.
It seems that you can’t do anything about the PC settings issue yet.
Previously, some users reported receiving the error message that their device wasn’t ready for the Windows 10 v2004 update. If you’re still experiencing this kind of trouble, try our guide, and you might be able to upgrade to the latest version of Windows 10 OS.
Meanwhile, you can share your experience with the Windows 10 v2004 update in the comments section below.