Fix: Network problems caused by Windows 10 Anniversary Update

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Issues with network are common in almost any version of Windows 10 and it looks like the Anniversary Update is not an exception. A few users reported that they’re unable to connect to internet upon installing the latest update for Windows 10, so we’re going to try to help them in this article.

Network problems can be caused by various factors, and for various reasons. So, we’re going to explore as many as we can, and provide the best possible solution that will hopefully solve your issues with connecting to internet, after installing the Anniversary Update.

How to solve network problems in the Anniversary Update

Solution 1 – Update drivers 

The first solution, and the most obvious one is to check if your drivers are update, and compatible with Windows 10 Anniversary Update. In case you have an outdated network driver, there’s a chance it simply won’t work when the Anniversary Update gets installed, due to a compatibility problem, or a certain conflict.

So, head over to the Device Manager, and make sure all your networking drivers are updated. In case you’re not sure how to do that, follow these instructions:

  1. Go to Search, type device manager, and open Device Manager
  2. Browse through the list of installed drivers, and find your networking device
  3. Right-click on it, and go to Update driver software…network issue anniversary update drivers
  4. If there’s an update available for your networking device, the wizard will automatically install it

Just to be sure, you can also check your networking device manufacturer’s site for the latest driver, in case you didn’t get it automatically.

Solution 2 – Check Airplane mode settings 

There’s a chance the Anniversary Update changed a few settings on your computer, and that you need to change change them back to make your internet connection work again.

The first thing you need to check out is if the Airplane mode is turned on. If this mode is turned on, you’ll notice a small airplane icon in the taskbar, right were your network or wireless icon should be. In case you don’t know how to turn off the Airplane mode, do the following:

  1. Go to the Settings app
  2. Now, go to Network & Internet > Airplane modenetwork issue anniversary update airplane mode
  3. Make sure the Airplane mode option is toggled off, and the Wireless devices option is toggled on

Once you disable the Airplane mode, you should be able to connect to internet. However, if the Airplane was the cause of internet problems, you should try with some of the solutions listed below.

Solution 3 – Run Network troubleshooter

Windows 10’s own diagnostic tool, Windows Troubleshooter can be used for solving various problems related to the system, including various network issues. To run the network troubleshooter, do the following:

  1. Go to Search, type troubleshooter, and open Troubleshooting
  2. Now, under Network and Internet, go click on Connect to internet network troubleshooter anniversary update
  3. The wizard will automatically run, and it will scan you computer for potential networking problems.
  4. If any issues are found, the wizard will try to solve them
  5. Once the wizard is finished solving potential problems, restart your computer

One you run the Windows Troubleshooter, try to connect to internet once again, if you’re not able try some of the solutions listed below.

Solution 4 – Reset TCP/IP stack

One of the most common solutions for various network issues in Windows 10 is resetting the TCP/IP stack. If you’re not sure how to perform this action, follow these instructions:

  1. Right-click on Start Menu button and choose Command Prompt (Admin)
  2. Enter the following lines into Command Prompt and press Enter after each one:
    • netsh int ip reset
    • netsh int tcp set heuristics disabled
    • netsh int tcp set global autotuninglevel=disabled
    • netsh int tcp set global rss=enabled
  3. Restart your computer and see if you’re able to connect to WiFi now

Although this solution can be really useful in many cases, it doesn’t mean it will surely fix your networking problems, So if you’re still unable to connect to internet, we have a few more solutions for you.

Solution 5 – Turn off Firewall

Windows Firewall can sometimes cause various problems, including various networking issues. So, sometimes it’s the best solution to temporarily disable Windows Firewall, and see if you’re actually able to connect to internet after that. If you’re not sure how to disable Windows Firewall, follow these instructions:

  1. Go to Search, type firewall and open Windows Firewall
  2. Now, click on Turn Windows Firewall off or on
  3. Go to Turn off Windows Firewallwindows firewall anniversary update

However, if you determine that Windows Firewall actually didn’t cause network problems, it is recommended to have it back on. Although it can be annoying sometimes, Windows Firewall is a very useful feature, and it helps your computer running safely.

Solution 6 – Perform other solutions

If you tried every solution listed above, and you still didn’t manage to solve your problem, don’t worry, because there’s a lot more that could be done to deal with networking issues in Windows 10. Some time ago, we wrote an article where we tried to cover all possible reported issues with internet in Windows 10. So, check out that article for even more solutions, and hopefully one of them will solve the problem for you.

That’s about it, we hope that our solutions helped you to solve the problem with the internet, caused by the Anniversary Update. in case you have any comments, questions, or suggestions, just let us know in the comments below.


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