Outlook keeps crashing on Windows 10 [Quick Fix]

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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  • Does Outlook keep crashing on Windows 10? There are some possible fixes that work in this case.
  • We can only encourage you to disable add-ins or try out a different email client that packs exceptional features and is known to be free of any errors.
  • If you want to increase email workflow, check out this Productivity Software section.
  • Head over to our Outlook Issues Hub too when looking for confirmed solutions to your issues.
Outlook keeps crashing on Windows 10

There are so many Windows 10 updates out there that it’s pretty hard to keep track of all of them. Today we are talking about some with a major impact over the Outlook Mail functionality.

So, if you run Outlook Mail and it crashes due to a memory error and does not synchronize e-mail when the app is running in the background, then you need to be aware of the fact that it isn’t only happening to you.

Microsoft has fixed this problem through its Windows Update feature. As there is no hotfix available, you just need to make sure that you’re running the latest version of your Windows 10 OS for this fix to take place.

If you installed the latest OS version, but you’re still experiencing Outlook crashes, here are some additional solutions to use.

How can I fix Outlook crashing issues on Windows 10?

  1. Choose Mailbird – a powerful and error-free email client
  2. Disable add-ins
  3. Repair Office
  4. Run Outlook Diagnostics

1. Choose Mailbird – a powerful and error-free email client

get Mailbird

In order to avoid Outlook crashing issues, you might consider switching to another email service from the very start.

We are sure that you’ll find some interesting alternatives even it’s not always that easy to make such changes. In this case, we suggest you check out Mailbird – winner of Most popular mail alternative of 2020.

Users worldwide praise it for its uncluttered and intuitive interface since it easily helps them filter out things that they do not want to stay in their way.

Even more, it’s a targeted email client for the centralization of all emails and contacts from multiple accounts in one place.



With 24/7 support and tools that are optimized to work flawlessly on Windows 10, Mailbird will make you forget all about Outlook.
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2. Disable add-ins

easily disable add-ins

  1. Exit Outlook and launch Run by pressing the Windows key + R keyboard hotkey.
  2. Type Outlook /safe > hit OK.
  3. If Outlook stopped crashing, this means that you just identified the culprit.  Now, go to File > Options > click Add-Ins.
  4. Select COM Add-ins > hit Go.
  5. Click OK to clear all the checkboxes and restart Outlook.

Sometimes, add-ins may cause your Outlook service to behave in an unexpected manner. Disabling add-ins may help you to quickly fix this problem.

3. Repair Office

  1. Go to Control Panel > Programs > Uninstall a program.
  2. Right-click on Office installation > select Change > click Online Repair.

repair office 2016


4. Run Outlook Diagnostics

Outlook Diagnostics

If you have an Office 365 account, you can use this solution. First, you need to install the Office 365 Support and Recovery Assistant, run it, and select the appropriate issue to run the troubleshooting tool.

A series of possible solutions will be displayed on the screen as soon as the  Office 365 Support and Recovery Assistant has finished running the diagnostic checks.

If nothing worked, creating a new Outlook profile may help you get rid of all those annoying Outlook crashes.

So, which of these methods worked for you? Do let us know in the comments below.

It is so common to experience Outlook issues. However, the above solutions have been confirmed to work in the flowing scenarios too:

  • Outlook keeps crashes when maximized – Users describe how maximizing their Outlook application to full screen leads to the same result: it crashes and closes down. If that’s your issue as well, disabling add-ins may help you out.
  • Outlook crashes after Windows 10 update – If you’re running Windows 10, you clearly want the latest updates. You’re no stranger to the fact that they don’t always bring the stability you’re after, but the above fixes will help you get things right on track.
  • Outlook 2013 crashes on startup – If the application crashes on startup and you cannot enjoy it at all, think of a more reliable email client alternative.

FAQ: Learn more about Outlook issues

  • Why does Microsoft Outlook keep crashing?

As with many Outlook issues, this one is often related to add-ins. When using a reliable email client such as Mailbird, rest assured that crashing issues become a part of the past.

  • How do I stop Outlook from crashing?

This article dedicated to Outlook crashing issues is precisely what you’re looking for. It has tips such as disabling add-ins, repairing Office, and not only.

  • What are the common issues with Outlook?

Freezing and start-up errors are some of the most common ones. However, Outlook Meeting is prone to severe problems as well, but this guide on how to fix Outlook Meeting issues will help you out.

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.