Windows 10 Mobile Anniversary Update reduces sound quality

By: Madeleine Dean
2 minute read

The Windows 10 Mobile Anniversary Update offers an impressive number of 140 new features and improvements, but it also brings issues of its own. Many users have reported they can’t use their phone touch on certain phone models, while others are complaining about the never-ending battery drain and overheat issues.

Also, quite a significant number of users are now complaining about sound quality issues after they installed the Windows 10 Mobile Anniversary Update. According to users’ reports, there is a sound similar to the annoying white noise that can be heard when the phone plays a sound, and shortly afterwards.

Other users have described this sound like a pulsating sound in the background, which can be heard even without any music playing. Irrespective of the media app used to play songs, this sound is always there. As stated before, this strange sound can be heard when the phone is playing notification sounds as well.

Windows 10 Mobile Anniversary Update reduces sound quality

“There seems to be some sort of “background feed” (sounds like white noise) that emits from the speakers before, during and after a sound plays. For example, the sound when you lock and unlock your screen now does not sound as sharp and clear as it used to be, and after the sound plays, you can hear this white noise play for a few seconds afterwards. I noticed this after playing some music or pausing, this background feed would play for about 5 seconds after the music stops and then cuts off.”

“I do have Bose in-ear headphones (MIE2i) for quite some time and never had any issues with them. Using them on the 650 I can hear a pulsating sound in the background (even without any music playing). Using Groove gives the same experience: the music goes on and off and on and off every second.”

For the time being, Microsoft hasn’t issued any comment on the forum threads describing these sound issues. Most likely, this problem is caused by its latest Mobile OS since too many users are reporting similar issues. We’ll keep an eye on these sound bugs, and we’ll update this article as soon as new information is available.


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