Windows 10 v1903 RTM candidate affected by installation issues

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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Windows Update

Have you experienced any issues while trying to download and install Windows 10 build 18362 from the Slow Ring? Well, you’re not the only one.

Microsoft recently confirmed many Insiders encountered the same problem. As a result, the Redmond giant decided to pull Windows 10 build 18362 completely.

This piece of news is quite worrisome as Insiders were almost sure Windows 10 build 18362 was the Windows 10 v1903 RTM candidate.

Microsoft is currently working to fix the bug. However, the tech giant has not announced any release date for the hotfix.

The company confirmed they decided to block the update because the installation process was triggering various error codes.

After flighting Build 18362 to the Slow ring on Friday, Insiders began reporting they were unable to complete the update. We have discovered an issue with the Build 18356.16 (KB4494123) Cumulative Update that was preventing the update to Build 18362 from completing successfully. This issue only impacts Insiders who are on Build 18356.16 who try to update to Build 18362. […] The team is currently working on a fix now. In the meantime, Build 18362 will no longer be offered to Insiders who are on Build 18356.16, so Insider PCs don’t continue to try and take Build 18362 and fail. We will post another update once we release the fix and resume the Build 18362 flight.

It seems that Windows 10 build 18362 won’t be available on the Preview Release Ring any time soon.

A bug fix will be available soon

As you can see, the update install fails if you also installed cumulative update KB4494123. At least, Microsoft identified the culprit. Hopefully, its engineers will find a solution to this problem in the coming weeks.

Microsoft plans to go for an official release for Windows 10 19H1 later this spring. We hope this bug won’t affect the release date. 

Stay tuned for more updates regarding the release of the Windows 10 v1903 RTM build in the Slow ring.

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