Fix: Windows Media Player in Windows 10 won’t play AVI files

Matthew Adams By: Matthew Adams
4 minute read

Home » Fix: Windows Media Player in Windows 10 won’t play AVI files

Windows Media Player supports most of the mainstream video formats, but it doesn’t play all media files. AVI is one file format that Windows Media Player should play without any errors, but some WMP users still can’t play AVI videos with it. When WMP doesn’t play AVI videos, it will return an error message stating, “Windows Media Player cannot play the file.” This is how you can play AVI videos in WMP if it’s returning that playback error message.

Windows 10 won’t play AVI files

  1. Install the K-Lite Codec Pack
  2. Fix AVI Files With DivFix++
  3. Convert the AVI File to Another Media Format
  4. Restore Windows to a Restore Point
  5. Open the AVI With VLC

1. Install the K-Lite Codec Pack

K-Lite is one of the most comprehensive codec packs. As such, installing K-Lite will probably ensure that you can play AVI videos in WMP. This is how you can add K-Lite to Windows.

  • First, open this website page and click Download Standard to save the K-Lite installer to your hard drive.
  • Then open the K-Lite installer, and press the Next button.
  • Select the Normal mode radio button, and then press the Next button.
  • Select the default profile 1 from the drop-down menu and click Next.
  • A customization board then opens from which you can select additional options for configuring components. Press the Next button to go to the next setup page.
  • Select the Windows Media Player check box for file associations, and then click the Next button.
  • Then you can select supported video and audio file formats. Press the Select All button to select them all.
  • Press the Next button to finish the setup wizard.
  • Thereafter, press the Finish button to close the K-Lite setup window.

2. Fix AVI Files With DivFix++

If you still can’t play AVI videos even with the K-Lite codec pack, it might be the case that the AVI file is corrupted. Try playing numerous AVI video files in Windows Media Player. If it’s the case that one is corrupted, you can fix it with the DivFix++ software. This is how you can fix AVI videos with DivFix++.

  • First, press the Download button on this webpage to save DivFix’s Zip to a folder.
  • Then extract the DivFix Zip by pressing the Extract All button in File Explorer and selecting a path to extract it to.
  • Open DivFix’s window from the extracted folder.

  • Click the Add Files button to select an AVI video.
  • Press the Strip Index button.
  • Next, select the folder icon to choose a path for the fixed AVI file.
  • Press the Fix button to repair the AVI.
  • Thereafter, open WMP to play the AVI.

3. Convert the AVI File to Another Media Format

Alternatively, you could also convert the AVI file to another supported WMP format such as WMV. This isn’t exactly a fix, but it’s a workaround that will probably get the video playing. You can convert AVIs to WMV by opening this page, clicking the Choose file button to select AVI and then pressing Convert file.

4. Restore Windows to a Restore Point

If Windows Media Player was playing AVI videos without any issues a few months back, restoring Windows to an earlier restore point might fix the media player so that it plays AVIs again. As long as you’ve had System Restore enabled, you can utilize that tool to revert Windows to a time when AVI files were playing in WMP. You can utilize System Restore as follows.

  • Press the Win key + X hotkey to open the Win + X menu.
  • Click Run to open its window as shown directly below.

  • Enter ‘rstrui’ in Run’s text box and click OK to open the window directly below.

  • Press the Next button, and then select a restore point from those listed.

  • Click Next and Finish to confirm your chosen restore point and restore Windows.

5. Open the AVI With VLC

You can also fix broken AVI files with the VLC media software. If it’s more of a compatibility issue, VLC will certainly play the AVI as it’s almost a universal media player. However, note that VLC only temporarily fixes the video; so you’ll still get a playback error for it in Windows Media Player. This is how you can fix AVI videos with VLC.

  • First, press the Download VLC button on this page; and then open the software‘s installer to add it Windows.
  • Open the VLC media software.
  • Open an AVI video in VLC. If it’s an AVI with a broken index, a Broken or missing AVI dialog box window opens.
  • Now select the Build index and then play option on the Broken or missing AVI dialog box window.
  • You can also configure VLC to automatically fix the AVI files without any dialog box opening. To do so, click Tools > Preferences in VLC.
  • Select the Input/Codecs tab and scroll to the Files section.
  • Select Always Fix from the Damaged or incomplete AVI drop-down menu.

Those are a few resolutions that will fix AVI videos that aren’t playing in Windows 10’s Windows Media Player and other media software.

If you’re utilizing older versions of WMP in Vista or XP, update the software and check that the AVI format is selected on WMP‘s File Types tab. For further details on how to add an AVI codec to Windows Media Player, check out this post.

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