What to do if Windows cannot find the Microsoft license software terms

Milan Stanojevic avatar. By: Milan Stanojevic
7 minute read
windows cannot find the microsoft license software terms

Home » Fix » What to do if Windows cannot find the Microsoft license software terms

Windows cannot find the Microsoft license software terms error can sometimes appear while trying to install Windows. This error will prevent you from installing Windows, but there’s a way to deal with this issue.

There are various problems that can prevent you from installing Windows on your PC. Speaking of installation issues, here are some common problems that users reported:

  • Windows cannot find the Microsoft software license terms clean install, Hyper-V, VMware, Parallels, USB boot, VirtualBox – This issue usually occurs when trying to install Windows on a virtual machine. To fix the problem, you need to change the configuration of the virtual machine and the issue should be resolved.
  • Windows cannot find the Microsoft licence terms make sure the installation sources are valid – Sometimes this issue can occur if there’s a problem with installation media. To fix it, create a new installation media and check if that works.

Windows cannot find the Microsoft license software terms how to fix it?


  1. Reset your BIOS
  2. Disconnect the installation media during the installation
  3. Use Rufus to create an installation media
  4. Try using a different flash drive
  5. Check your hardware
  6. Use Diskpart to clean your drive
  7. Change virtual machine settings
  8. Increase the amount of RAM and remove the floppy drive in the virtual machine
  9. Create your own ei.cfg file

Solution 1 – Reset your BIOS

A common cause for Windows cannot find the Microsoft license software terms can be your BIOS. Sometimes certain BIOS settings can interfere with your system and prevent Windows from installing. To fix the issue, users are suggesting to enter BIOS and restore the default settings.

This is fairly simple to do, but if you don’t know how to do it properly, we advise you to check your motherboard manual for detailed instructions. After restoring the default settings, try to install Windows again.


Solution 2 – Disconnect the installation media during the installation

installation media microsoft license software terms

This solution might sound a bit counter-intuitive, but some users claim that you can fix the Windows cannot find the Microsoft license software terms message simply by removing your installation media.

To do that, follow these steps:

  1. Follow the installation steps until you reach the Install Now screen.
  2. Disconnect your installation media and click the Install Now button.
  3. Now continue the installation as you would do normally.
  4. Once the setup is ready to start copying files, it will ask you to reconnect your installation media, so be sure to do so.
  5. After you connect the installation media, follow the instructions on the screen to complete the installation.

Several users claim that this solution might help with this problem, so be sure to try it out and check if it solves your problem.


Solution 3 – Use Rufus to create an installation media

Many users prefer using Media Creation Tool for creating installation media. Although Media Creation Tool is simple and straightforward to use, sometimes problems can occur. Many users reported that Windows cannot find the Microsoft license software terms message occurred while using installation media created by Media Creation Tool.

To fix this problem, users are suggesting to use a different application to create the installation media. Many users are suggesting to use Rufus so be sure to download it and try it. Bear in mind that this application is slightly more complex than Media Creation Tool, but you should be able to manage.

A key difference between the two is that Rufus won’t download the ISO file on its own, so you’ll need to download it first from Microsoft’s website or by using the Media Creation Tool. After you download the ISO file, add it to Rufus and create the installation media.

Many users reported that using the installation media created by Rufus fixed this problem for them, so we strongly encourage you to try this method out.


Solution 4 – Try using a different flash drive

If you keep getting Windows cannot find the Microsoft license software terms message, perhaps there’s an issue with your flash drive. Your flash drive can sometimes be a problem, and in order to fix this issue, you might want to try replacing it.

If you have an extra USB flash drive, try using it to create an installation media, and try to install Windows 10 from it. This isn’t the most reliable solution, but it might work for you, so feel free to try it.


Solution 5 – Check your hardware

microsoft license software terms hardware

According to users, sometimes Windows cannot find the Microsoft license software terms message can appear due to hardware issues on your PC. Several users reported that their hard drive was the issue, but after replacing it, they were able to install Windows 10 without issues.

Another cause can be your CPU, and few users reported that the problem was resolved after replacing their CPU, so you might want to check your processor as well. Finding out which hardware component is the problem can be a bit complicated, so if your PC is under warranty, or if you don’t know how to do it properly, perhaps you should contact a professional.


Solution 6 – Use Diskpart to clean your drive

If you’re encountering Windows cannot find the Microsoft license software terms message, perhaps the problem is related to your hard drive. Sometimes there might be certain issues with your hard drive, and in order to fix them, it’s advised that you clean your hard drive with the diskpart tool.

Note: By using this solution you’ll remove all files from your hard drive, so be sure to back up important files. Alternatively, you can use this solution on a new hard drive that doesn’t have any files without any worries.

To use the diskpart tool, you just need to do the following:

  1. Boot your PC from the installation media.
  2. Once you get to the Install Now screen, click Repair your computer.
  3. Navigate to Advanced Options > Troubleshoot > Command Prompt.
  4. When Command Prompt starts, run the following commands:
    • DISKPART
    • list volume
  5. You’ll now see a list of all drives on your PC. Now you need to locate the correct drive. This step is crucial and if you select the wrong hard drive you’ll erase all files from it.Be extra cautious and make sure that you select the correct drive. Simply replace the # symbol with the number of your hard drive. Once again, double-check everything and make sure that you’re selecting the correct drive in order to avoid permanent file loss. After you find your drive, run the following commands:
    • select disk #
    • clean
    • convert mbr
    • partition primary
    • active
    • format quick fs=ntfs
    • exit
    • exit

After doing that, close Command Prompt and restart your PC. Now try to install Windows again. Once again, be extra cautious while using diskpart, and keep in mind that this method will remove all files from the selected hard drive, so be sure to back up important files beforehand.


Solution 7 – Change virtual machine settings

If you’re getting Windows cannot find the Microsoft license software terms message while installing Windows on a virtual machine, then your settings might be an issue. To fix the problem, you just need to create a new virtual machine and make a few changes. To do that, follow these steps:

  1. Create a new virtual machine on your PC.
  2. Make sure that you select I will install operating system later option in the virtual machine wizard.
  3. Now select the version of Windows that you want to install and click Next.
  4. Now click the Customize Hardware button.
  5. Select the DVD drive and in the Connection section select Use ISO image file. Now select the Windows ISO file.

After doing that, you can start your virtual machine and the Windows installation should work without any problems.


Solution 8 – Increase the amount of RAM and remove the floppy drive in the virtual machine

Sometimes Windows cannot find the Microsoft license software terms error can occur on a virtual machine due to your settings. To fix the problem, many users are suggesting that you remove the floppy drive from your virtual machine, so be sure to open the hardware settings and remove it.

In addition, some users are suggesting to disable Dynamic RAM feature and instead set the fixed amount of RAM that the virtual machine will use, so be sure to try that as well. Some users are suggesting to increase the amount of RAM that the virtual machine is using, so feel free to try that as well.


Solution 9 – Create your own ei.cfg file

If you’re unable to install Windows due to this error message, perhaps the problem is your ei.cfg file. To fix the problem, create a new ei.cfg file with the following values:

  • [Channel]
  • OEM

Now open the installation media and navigate to the sources folder. Paste the ei.cfg file to it. If asked to replace a ei.cfg file, be sure to choose Yes.

Alternatively, you can open ei.cfg file on the installation media and make sure that it has the same values as above. Once you overwrite or modify the ei.cfg file, try to install Windows again and the error message shouldn’t appear anymore.

Windows cannot find the Microsoft license software terms message can be quite problematic, but we hope that you managed to fix the problem using one of our solutions.

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