Windows Media Player cannot sync list [SOLVED]

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
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windows media player cannot sync list
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If you are still using Windows Media Player to play music from a local library, chances are you’ll use it to sync music with your phone or MP3 Player. Now, there’s an issue with this classic native media player. Some users report that Windows Media Player cannot sync list once connected to external devices.

This is usually easy to resolve with the solutions below. Hopefully, they’ll help you out. Just, before moving to solutions, ensure that your device is connected and that the audio files you are trying to sync are supported.

Why won’t my music list sync on Windows Media Player?

1. Run the Windows Media Player troubleshooter

  1. Click on the Start button.
  2. Type Control Panel in the search box and open Control Panel.
  3. Search for the Troubleshooting in the Control Panel’s search bar.
  4. Open Troubleshooting.
  5. Now, select View all.
  6. Then, click on Windows Media Player Settings media player cannot sync list
  7. Follow the on-screen instructions and check if the syncing problem persists.
  8. Alternatively, you can run Windows Media Player Library troubleshooter, as well.

2. Reinstall Windows Media Player

  1. Press the Windows key + the R button together.
  2. Type appwiz.cpl in the Run box and click the OK option.
  3. Then find the Turn Windows features on or off.
  4. Find Windows Media Player under the Media Features. Uncheck the box next to media player cannot sync list
  5. Click OK.
  6. Restart the computer.
  7. Navigate to the same section and check the box again.

3. Use an advanced media player alternative for Windows

Using a Windows Media Player alternative to sync music with your phone or MP3 player is the most efficient and convenient solution. We recommend going for a flexible, all-in-one tool that has the seamless capability to connect to other devices.

With its cloud user interface, Cyberlink PowerPlayer 365 is a great alternative, allowing you to manage your shared media collection with a few clicks.

Here’s how you can sync a portable device with CyberLink PowerPlayer 365:

  1. Connect the device to the PC (via USB cable)
  2. Go to the Devices tab of the Media Panel and select the connected device
  3. Click the General tab
  4. Select the Sync music in library with my device option
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4. Change Sync Settings

  1. Plug your device on your computer.
  2. Go to the Player Library.
  3. Click on the Sync Section.
  4. Go to Sync Options and Press Set up media player cannot sync list
  5. Follow the instruction on the screen.

5. Perform Windows Media Player Sync

  1. Turn on the device you want to connect.
  2. Then, plug the device you wish to connect to your computer.
  3. From there navigate to Windows Media Player and media player cannot sync list
  4. After the device has been detected, click Finish to sync files.
  5. If you wish to choose the files manually, click Finish and then on the Sync tab.


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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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