Wondershare Helper Compact: what it is and how to remove it

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services... Read more
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  • The Wondershare Helper Compact is part of the Wondershare Video Converter and works in the background.
  • The tool, however, has reportedly caused several Windows PCs to crash and reboot frequently.
  • You can completely remove it and other files by using specialized removal software.
  • Alternatively, restoring your PC to an earlier point using the available restore points can also help.
remove wondershare helper compact
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If you have installed the Wondershare Video Converter app, you may have noticed the Wondershare Helper Compact was also installed on your computer.

Being part of the converter app, the Helper Compact’s purpose is to assist you during video conversation with a pop-up notification.

However, a quick search through the Internet and you would find the app is usually in the news for causing errors and issues with the Windows 10 and Mac computers.

The app prevents the users from performing any tasks on their computer and at times may force shutdown the computer resulting in crashes.

What is the Wondershare Helper Compact app?

As discussed earlier, the Wondershare Helper Compact is part of the Wondershare Video Converter app installed during the app installation.

The app may also come bundled with the Wondershare Recoverit program. It usually pop-ups when you try to convert videos or burn to DVDs.

Unfortunately, for most people, the Helper Compact has caused the system to crash soon after installing the app.

The app seems to exhibit similar behaviour as some malware where a hidden piece of software is installed and set to run constantly in the background. 

Even after uninstalling the Wondershare Video Converter app, the Helper Compact keeps running in the background.

Should I delete Wondershare Helper Compact?

Yes. The app seems to serve no real purpose but run in the background wasting system resources and at times cause serious issues with the system, including frequent crashes.

If you are experiencing issues with the app and want to remove it from your system, here is a detailed guide on how to remove the app.

How do I remove the Wondershare helper compact?

1. Use a third-party uninstaller tool

If you want to remove any program from your computer, you can do it with the built-in uninstaller, but that doesn’t always prove to be succesfull.

Unfortunately, some programs or harmful files hide themselves by tricking the default uninstaller, so you won’t be able to remove them from your PC.

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2. Uninstall using Control Panel

  1. Press the Windows key + R to open Run.
  2. Type appwiz.cpl and click OK to open the Control Panel.
  3. Under Programs, select Uninstall a program.
  4. Locate and select Wondershare Helper Compact from the list of installed apps and click Uninstall.
  5. Confirm the action by clicking Yes.
  6. Once uninstalled, you would have to remove the leftover files manually.

Remove leftover files 

  1. Open File Explorer and navigate to the following locations one by one:
    C:\Program Files (x86)\Common Files\Wondershare
    C:\Program Files (x86)
    C:\Program Data
    C:\Users\<Username>\Documents
    C:\Users\<Username>\AppData\Roaming
    C:\Users\<Username>\AppData\Local
    C:\Program Files (x86)\Common Files\
  2. Delete all the files and folders associated with Wondershare.
  3. Next, navigate to the following location:
    C:\Users\<Username>\Downloads\mobile-transfer.exe
  4. Delete the above file if present.
  5. Make sure not to delete any other file or folder that is not associated with Wondershare to prevent system issues.

Once the files and folder are deleted, restart your computer and check if the Wondershare Helper Compact Mac is removed.

3. Use an antivirus software to scan your system

One other way to completely remove the software, and any other hidden one that could put the integrity of your data, your sensible information, and your PC as a whole at risk, is using an antivirus.

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Perform a system restore

  1. Press the Windows Key, type restore and click on Create a Restore Point.
  2. In the System Properties window, click on System Restore and click Next.
  3. Click the Show more restore points box in the bottom left corner.
  4. Choose the most recently created system restore that was created before installing the Wondershare app.
  5. Click Next, read the description, and then click the Finish button.

The system restore process may take some time to restore your PC to an earlier point. After the reboot, you will see a success message. Check if the Wondershare Helper Compact is removed.

The Wondershare Helper Compact application causes several issues with the system, including system crashes.

You can prevent such files from infecting your computer by checking this awesome list of the best antivirus software with a lifetime license.

Fortunately, you can remove the app using a third-party app. Alternatively, try to remove the app manually using the steps listed in the article above.

This wraps the article up today. Make sure you follow all of your steps thoroughly and feel free to give us any feedback regarding the subject in the comment section below.

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