Fix Xbox One error code E101 [Step-by-Step Guide]

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about the...
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  • The E101 error code on your Xbox One happens when you try to update the console. 
  • To fix the system error E101, you have to set up a USB drive to update the console in offline mode.
  • You can try to use the Troubleshooter to fix the update error on your Xbox One.
  • If nothing works for you and the console can't be used, there might be a hardware issue and you have to send it to service.
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Error code E101 is an Xbox One error that arises for some users when they try to update their consoles. The error message displays an E101 code that includes some other numbers.

Consequently, users can’t play games on their Xbox One consoles. So, it’s a pretty serious error code; but there aren’t many confirmed resolutions for it.

What you can do is to go straight for the Offline update, and we will guide you on how to perform it step-by-step. If that does not work, follow the other solutions.


How can I fix the Xbox error code E101?

1. Update Xbox One offline

  1. Then boot up a Windows laptop or desktop.
  2. Insert the USB drive into a USB slot on the desktop or laptop.
    USB stick xbox error code e101
  3. Download the OSU1 (Offline System Update) ZIP file.
  4. Press the Windows key + E keyboard shortcut to open File Explorer.
  5. Open the OSU1 ZIP in File Explorer.
  6. Select the Extract all option to open the window shown below.The extract ZIP window xbox error code e101
  7. Press the Browse button to select a path to extract the ZIP to.
  8. Then click the Extract button.
  9. Open the extracted OSU1 folder in File Explorer.
  10. Select the $SystemUpdate file and click Copy to.The Copy to button xbox error code e101
  11. Click Choose location on the Copy to menu to open a Copy Items window.Copy Items window xbox error code e101
  12. Then select to copy $SystemUpdate to the USB drive.
  13. Remove the USB drive from the laptop or desktop.
  14. Unplug the Xbox One, and then plug it back in again after a few minutes.
  15. Press the Bind and Eject buttons, and hold those buttons to keep them pressed. Then, with the Bind and Eject buttons held, press the Xbox button.
  16. Let go the Bind and Eject buttons after the second power-up tone. Thereafter, the Xbox One should start up at the Xbox Startup Troubleshooter.
  17. Next, insert the USB drive that includes the update files in an Xbox One USB slot.
  18. Select the Offline system update option with the controller’s D-pad and A button to initiate the update.
  19. Thereafter, wait for the console to update and restart.

Microsoft’s resolution for error code E101 is to update the Xbox One offline. To do that, get an empty four to five GB USB drive formatted with NTFS.


2. Use the Xbox Startup Troubleshooter

  1. Completely power off your console. Disconnect if from power.
  2. Wait for 30 seconds than plug it back to power.
  3. Press and hold the Pair button (located below the Xbox button on the console) and the Eject button (located on the front of the console), and then press the Xbox button  on the console.
  4. Hold the Pair and Eject buttons for about 15 seconds.
  5. Release the buttons after you hear 2 power-up tones.
  6. The console should open directly to the Troubleshoot menu.
  7. Plug the USB flash drive with the Offline System Update files into a USB port on your Xbox console.
  8. Select the Offline System Update and update the console.

You can use the Xbox Startup Troubleshooter to update your console. You can access it from the Something went wrong screen by using the D-pad+ and A button on your controller.

If you can’t bring the Troubleshooter from the Something went wrong screen, where you also should see the error, follow the steps above.


You have succeeded to update your console but now having sign-in issues? No worries, check our complete guide and fix the Xbox sign-in error.


3. Check for hardware issue

game need online xbox

If the above resolutions don’t fix the E101 error, there might be a hardware issue. In which case, users will need to return their Xbox One consoles to Microsoft for repairs.

An update can break your Xbox One in such a way that you have to send it to the service. However, this is a very rare event, so don’t be afraid to update your devices.

The big M offers a free repair service for Xbox One consoles still within their warranty periods.


These are the potential resolutions that might fix the Xbox One E101 error for you. Please feel free to write us any suggestions or if these solutions helped you, in a comment below.

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