Xbox One won’t update? How to fix and avoid future issues

Fix the Xbox update issue and get back to gaming

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
Reviewed by Claudiu Andone
Claudiu Andone
Claudiu Andone
Windows & Software Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft. His abrupt interest in computers started when he saw the first Home... read more
Affiliate Disclosure
  • If the Xbox One won't update, you should act fast because keeping your console outdated isn't recommended. We have all the solutions in the article below.
  • If it doesn't update, first, check the internet connection. In the Network Settings screen, select Test network connection. You will know if you have a problem with your connection.
  • If you have troubles with Xbox One, the Xbox One errors and issues hub is the place to start.
  • We have lots of articles about Xbox issues so visit our Xbox troubleshooting hub for more solutions to other issues.
xbox one wont update

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The Xbox One that won’t update is basically the biggest vulnerability of anything that’s powered by an OS. And Xboxes are not immune to them either.

In fact, update errors are one of the most common problems with Xbox One a user can encounter.

So, if the Xbox One won’t update, you should act promptly because keeping your console outdated isn’t recommended.

And for that matter, we’ve concluded a list of some potential workarounds that should fix the problem, and allow your Xbox One to install updates seamlessly.

In this article

What can I do if Xbox One won’t update?

Solution 1 – Check the internet connection

  1. Press the Xbox button to open the guide.
  2. Select Settings.
  3. Open All Settings.
  4. Choose Network.
  5. Click Network Settings.
  6. On the right side of the Network Settings screen, select Test network connection. The test will run automatically and let you know if there’s a problem with your connection.xbox one wont update
  7. Also, check the Xbox Live server status. You can check the server status at any time by visiting Xbox’s official website.

Solution 2 – Delete and download your profile again

  1. Press the Guide button on your controller.
  2. Go to Settings and select System Settings.
  3. Go to Storage > All Devices > Gamer Profiles.
  4. Select the Gamertag that you want to delete.
  5. Click Delete.
  6. Select Delete Profile Only (this deletes the profile but leaves saved games and achievements).xbox one wont update

Solution 3 – Clear the system cache

1. Press the Guide button on your controller.

2. Go to Settings and select System Settings.

3. Select Storage or Memory.

4. Highlight any storage device, and then press Y  on your controller (you can select any storage device because the system will clear the cache for all of them).

5. Select Clear System Cache.

6. Confirm the action.

7. Restart your console.

xbox one wont update

Solution 4 – Power cycle your console

  1. Open the guide by scrolling left on the Home screen.
  2. Select Settings and go to All Settings.
  3. Choose System > Console info & updates.
  4. Select Reset console.
  5. You should see two options available: Reset and keep my games & apps and Reset and remove everything. We suggest that you use the first option since this option will only reset your console and delete potentially corrupted data without deleting games and other large files.
  6. If that option doesn’t work and the problem still persists, be sure to use Reset and remove everything option. This option will delete all downloaded games, saved games, accounts, and applications, therefore if you want to preserve some of your files, we suggest that you back them up before using this option.

That’s about it, we certainly hope at least one of these solutions helped you update your Xbox One, and that further issues won’t appear. In case you have any comments, questions, or suggestions, don’t hesitate to write them down below in the comments.

  • Why is my Xbox game not updating?
Check for a system update. If you see, for instance, a Download stopped error, you will need to install the update before the download can complete. If the Xbox update failed, read our complete guide to fix that problem.
  • How do I manually update my Xbox one?

First, make sure your Xbox is connected to the internet, and then check for any updates available from the Updates & downloads option.

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