• If the Xbox One won't update, you should act fast because keeping your console outdated isn't recommended. We have all the solutions in the article below.
  • If it doesn't update, first, check the internet connection. In the Network Settings screen, select Test network connection. You will know if you have a problem with your connection.
  • If you have troubles with Xbox One, the Xbox One errors and issues hub is the place to start.
  • We have lots of articles about Xbox issues so visit our Xbox troubleshooting hub for more solutions to other issues.
xbox one wont update

Update issues are basically the biggest vulnerability of anything that’s powered by an OS. And Xbox One is not immune to them either. In fact, update errors are one of the most common problems with Xbox One a user can encounter.

So, if the Xbox One won’t update, you should act promptly because keeping your console outdated isn’t recommended. And for that matter, we’ve concluded a list of some potential workarounds that should fix the problem, and allow your Xbox One to install updates seamlessly.

What to do if Xbox One won’t update

Solution 1 – Check the internet connection

  1. Press the Xbox button to open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network Settings.
  6. On the right side of the Network Settings screen, select Test network connection. The test will run automatically and let you know if there’s a problem with your connection.xbox one wont update
  7. Also, check the Xbox Live server status. You can check the server status at any time by visiting Xbox’s official website.

Solution 2 – Delete and redownload your profile

  1. Press the Guide button on your controller.
  2. Go to Settings and select System Settings.
  3. Go to Storage > All Devices > Gamer Profiles.
  4. Select your gamertag that you want to delete.
  5. Select Delete.
  6. Select Delete Profile Only (this deletes the profile but leaves saved games and achievements).xbox one wont update

Most users didn’t know that they can update Xbox One manually with a USB flash drive. Learn how here.


Solution 3 – Clear the system cache

  1. Press the Guide button on your controller.
  2. Go to Settings and select System Settings.
  3. Select Storage or Memory.
  4. Highlight any storage device, and then press Y  on your controller (you can select any storage device because the system will clear the cache for all of them).
  5. Select Clear System Cache.
  6. Confirm the action.
  7. Restart your console.xbox one wont update

Solution 4 – Power cycle your console

  1. Open the guide by scrolling left on the Home screen.
  2. Select Settings and go to All Settings.
  3. Choose System > Console info & updates.
  4. Select Reset console.
  5. You should see two options available: Reset and keep my games & apps and Reset and remove everything. We suggest that you use the first option since this option will only reset your console and delete potentially corrupted data without deleting games and other large files.
  6. If that option doesn’t work and the problem still persists, be sure to use Reset and remove everything option. This option will delete all downloaded games, saved games, accounts, and applications, therefore if you want to preserve some of your files, we suggest that you back them up before using this option.xbox one wont update

That’s about it, we certainly hope at least one of these solutions helped you update your Xbox One, and that further issues won’t appear. In case you have any comments, questions, or suggestions, don’t hesitate to write them down below in the comments.

FAQ: Read more about Xbox One

  • What do I do if my Xbox One won’t update?

Reboot your console. It can be as simple as that. Reset it, then check the network connection. Perform an offline update. Free up space on your hard drive. Clear the System Cache. The last option would be to factory reset your console.

  • Why is my Xbox game not updating?
Check for a system update. If you see, for instance, a Download stopped error, you will need to install the update before the download can complete. To check if there’s an update available press the Xbox button to open the guide, select System / Settings / System / Updates & downloads.
  • How do I manually update my Xbox one?

First, make sure your Xbox is connected to the internet, and then press the Xbox button to open the guide, then select System / Settings. Select System / Updates & downloads. If you have an update available you will see the Console update available. Select that button to begin your update.

  • Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.