Yellow Screen of Death in Windows 10: Here’s how to resolve it

Elsie Otachi By: Elsie Otachi
6 minute read
Yellow Screen of Death in Windows 10

Home » Windows » Yellow Screen of Death in Windows 10: Here’s how to resolve it

You may be familiar with the Blue Screen or Black Screen of Death errors, but when you hear other colors, it changes everything.

Apparently, there are other colors, though not so common, but computer users have experienced the purple, brown, yellow, red and even green screen of death.

The main reason for such errors is a malfunction or corrupted hardware drivers on your computer’s system, and this color coding simply helps when you get the issue and the tech support at Microsoft can help you resolve it as they understand how deep an issue each one carries.

This article is about the Yellow Screen of Death, which occurs when an ASP.NET web application encounters a problem, and eventually crashes. ASP.NET is an open source web application framework used in Windows OS for web development to build dynamic web pages.

So what happens when you get the yellow screen of death in Windows 10? We’ve got solutions!

How to fix Yellow Screen of Death in Windows 10

  1. Update driver
  2. Uninstall and reinstall graphics card driver
  3. Boot in safe mode
  4. Perform a Clean Boot
  5. Perform Automatic Repair

Solution 1: Update driver

Update drivers from Device Manager

  • Right click Start
  • Select Device Manager

Yellow Screen of Death in Windows 10

  • Click Display adapters to expand it

Yellow Screen of Death in Windows 10

  • Right click on the graphics card driver
  • Select Update driver software

Yellow Screen of Death in Windows 10

If you don’t have any driver updates available, right click on the graphics card driver and click Uninstall, then restart your computer.

Update drivers from Windows Update

  • Click Start
  • Select Settings

Yellow Screen of Death in Windows 10

  • Select Update & Security

Yellow Screen of Death in Windows 10

  • Select Windows Update

Yellow Screen of Death in Windows 10

  • Click Check for updates

Yellow Screen of Death in Windows 10

Update drivers from manufacturer’s website

Go to your graphics card manufacturer’s website, check for the latest Windows 10 drivers available and then install it based on the instructions on the website.

  • Right click Start

Yellow Screen of Death in Windows 10

  • Select Device Manager

Yellow Screen of Death in Windows 10

  • Expand the Sound, Video and game controllers option

Yellow Screen of Death in Windows 10

  • Right click on the name of the graphics card
  • Click Update driver software

Yellow Screen of Death in Windows 10

  • Restart your computer

>Solution 2: Uninstall and reinstall graphics card driver

Driver files should be uninstalled before you update to newer drivers, or when removing an older graphics card and replacing with a new one. Here’s how to uninstall the graphics card from your system:

  1. Right click Start
  2. Select Control Panel
  3. Go to Programs
  4. Click Uninstall a program
  5. Right click the graphics card driver you’re using and select Uninstall
  6. Confirm that you wish to continue with the uninstall
  7. A prompt will appear asking if you want to delete all saved profiles. Clicking Yes will delete all its software and saved profiles. Clicking No will remove its software but the profile files are saved on your hard disk.
  8. Once driver files have uninstalled, restart your computer to complete uninstallation
  9. Turn on your computer and reinstall your graphics card driver

However, other outdated drivers can cause this problem as well. Since updating drivers manually can be a long and tedious process, you might want to use a tool that will automatically update all your drivers for you.

Download TweakBit’s Driver Updater Tool (approved by Microsoft and Norton) to do it automatically. This tool will help you to avoid permanent damage to your PC by downloading and installing the wrong driver versions.

Disclaimer: some functions of this tool are not free.

>Solution 3: Boot in safe mode

Safe mode starts up your computer with limited files and drivers but Windows will still run. To know whether you’re on Safe mode, you’ll see the words at the corners of your screen.

If the issue of Shift key not working persists, check whether it occurs while your computer is in Safe mode.

Follow these steps to start your computer in Safe Mode:

  • Click on Start button
  • Select Settings
  • Click Update & Security
  • Select Recovery from the left pane

Yellow Screen of Death in Windows 10

  • Go to Advanced startup

Yellow Screen of Death in Windows 10

  • Click Restart now
  • Select Troubleshoot from the choose an option screen

Yellow Screen of Death in Windows 10

  • Click Advanced options

Yellow Screen of Death in Windows 10

  • Go to Startup Settings and click Restart

Yellow Screen of Death in Windows 10

  • Once your computer restarts, a list of options will come up.
  • Choose 4 or F4 to start your computer in Safe Mode

A quicker way to get into Safe Mode is to restart your computer then do the following:

  • From the Choose an option screen, select Troubleshoot>Advanced options>Startup Settings>Restart
  • Once your computer restarts, a list of options will come up.
  • Choose 4 or F4 to start your computer in Safe Mode

If the issue isn’t there while in Safe mode, then your default settings and basic drivers are not contributing to the issue.

>Solution 4: Perform a Clean Boot

Performing a clean boot for your computer reduces conflicts related to software that can bring up the root causes of the Shift key not working. These conflicts can be caused by applications and services that start up and run in the background whenever you start Windows normally.

How to perform a clean boot

In order to successfully perform a clean boot on Windows 10, you have to be logged on as the administrator, then follow these steps:

  • Go to the search box
  • Type msconfig

Yellow Screen of Death in Windows 10

  • Select System Configuration
  • Find Services tab

Yellow Screen of Death in Windows 10

  • Select Hide all Microsoft services box

Yellow Screen of Death in Windows 10

  • Click Disable all

Yellow Screen of Death in Windows 10

  • Go to Startup tab
  • Click Open Task Manager

Yellow Screen of Death in Windows 10

  • Close Task manager then click Ok
  • Reboot your computer

You will have a clean boot environment after all these steps are carefully followed, after which you can try and check if the Shift key not working problem is gone.

>Solution 5: Perform Automatic Repair

In order to do this, you need to download Windows 10 ISO then create a Media Creation tool, which you can do from another computer.

Once you have the installation media, follow the steps below:

  • Insert the Windows Installation disk or USB drive then restart your computer. You will see a message requesting you to Press any key to boot from DVD.
  • Press any key to boot from DVD
  • Once you see the Install Windows page displayed, click Repair your computer to start Windows Recovery Environment (WinRE)
  • In WinRE, go to Choose an option screen
  • Click Troubleshoot

Yellow Screen of Death in Windows 10

  • Click Advanced Options

Yellow Screen of Death in Windows 10

  • Click Automatic Repair

Yellow Screen of Death in Windows 10

Note: If you don’t see the Press any key to boot from DVD message, you need to change the boot order in your BIOS settings to start from disk or USB.

Be careful when changing BIOS settings as the BIOS interface is designed for advanced computer users because you may change a setting that may prevent your computer from booting properly.

You should only update BIOS when necessary like when solving a compatibility problem. It can be complicated, and render your computer inoperable in case of any errors.

Follow the steps below exactly as they are to change boot order then perform a repair:

  • In the restart process, check for any instructions on how to interrupt normal startup
  • Enter the BIOS Setup Utility. Most computers use F2, F10, ESC or DELETE key to begin this setup
  • Find a tab in BIOS set up utility labeled Boot Order, Boot Options, or Boot
  • Use the arrow keys to go to Boot Order > press Enter
  • Locate the removable device (CD, DVD, or USB flash drive) in the Boot list
  • Use arrow keys to move the drive upwards to appear as the first in Boot list > Press Enter
  • Your boot order sequence has now been changed to boot from DVD, CD, or USB flash drive
  • Press F10 to save changes and exit BIOS Setup Utility
  • Click Yes in the confirmation window > Your computer will restart normally
  • Let the scan proceed for a few minutes to remove any malware infecting your computer
  • Select your preferred language, currency, time, keyboard or other input method
  • Click Next > Click Repair your computer
  • Choose the operating system you want to repair (in this case Windows 10) > Click Next
  • On Choose an option screen
  • Select Troubleshoot

Yellow Screen of Death in Windows 10

  • Select Advanced Options

Yellow Screen of Death in Windows 10

  • Click System Restore or Startup Repair

Yellow Screen of Death in Windows 10

Once the repair is complete, check whether Windows 10 will not boot issue goes away, otherwise try the next solution.

Did any of these solutions help you fix the yellow screen of death in Windows 10? Let us know in the comments section below.

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