Sorry You Can't Access YouTube for Mobile Web [Fix]

Log out of your account if you're having account issues on YouTube

Fix » Web Apps

Reading time icon 2 min. read

Calendar icon Updated on

by Ivan Jenic 

updated on

Share this article

Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more

Key notes

  • This error message usually appears when using Family Link, Kindle, or iPhone.
  • Make sure that the YouTube domain is approved in your network if you're having this issue.

YouTube is the biggest video hosting site, but many reported Sorry you can’t access youtube for mobile web with your account while using it.

Unfortunately, this isn’t the only issue with the service, and many reported that YouTube is freezing or crashing. However, we fixed this issue in its own guide, so you should check it out.

That said, the issue can be resolved easily with a minimum of effort, so let’s get started.

Why is my access blocked from YouTube?

  • Temporary issues with your account. In most cases, a quick sign-in and sign-out will fix it.
  • YouTube isn’t properly enabled in your domain.
  • Network issues can prevent you from accessing YouTube.

How can I fix YouTube if it says Sorry you can’t access YouTube for mobile web with your account?

1. Sign out and sign back in

  1. Sign out of your Google account on the device where you get the error message.
  2. After that, sign back in afresh and see if you are able to access youtube.com.
  3. You can also log in via a different account and see if the issue still persists.

After that, check if the Sorry, youtube.com isn’t available for this account message is gone.

2. Get YouTube turned on by your domain admin

  1. Check with your domain administrator if youtube.com is enabled for your domain.
  2. If not, request the admin to act accordingly so that you can add youtube.com as a service.
  3. Also, check if you are not among the select few countries or regions where YouTube is yet to be formally launched. It won’t be available if YouTube is pending launch in your location or country.

After doing that, check if Sorry you can’t access youtube for mobile web with your account error message is gone.

3. Get in touch with the network admin or ISP

  1. You might also have to contact the network admin or the Internet Service Provider to ensure YouTube hasn’t been blocked.
  2. If so, pursue with the authorities to get the block lifted.
  3. Alternatively, try using VPN.

This should be all you need to do if you are getting the Sorry you can’t access YouTube for mobile web with your account.

If you’re having further problems, check our guide on YouTube not working in Edge for more solutions.

What method did you use to fix this error? Let us know in the comments below.

More about the topics: windows 10 fix, YouTube

Ivan Jenic

Ivan Jenic Shield

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

User forum

1 messages