The 0x803D0000 error is related to programs that require a network connection. This error is caused by corrupted system file, or a faulty network connection, however, we have a few solutions for you.
Here’s how users described this problem on Microsoft Answers forum:
Just updated to Office 2016. When I try to share a document with someone else this message appear in the share window :
Sorry, something is preventing us from sharing this. We encountered an unexpected error. Please try our user forums for a potential solution : The server couldn’t complete this action. Error Code: 0x803d0000
How can I fix error 0x803d0000: The server couldn’t complete this action?
1. Update your network drivers
- Open your Start Menu and select Device Manager.
- Now expand the category with the hardware you want to update.
- Right-click the device, and select Update Driver.
- Click the Search automatically for updated driver software.
Alternatively, you can use third-party tools such to automatically update all your drivers with just a few clicks.
Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. As the process is not straight-forward to complete, we recommend using an automated tool for the job. Here's how to do it:
- Download and install DriverFix.
- Launch the app.
- Wait for the software to detect all your faulty drivers.
- You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for DriverFix to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
2. Run Windows Update Troubleshooter
- Firstly, download the program from the official Microsoft website.
- Next, run the Windows Update Troubleshooter.
- Now you can select Windows Update and click Next.
- Click on Try troubleshooting as an administrator option, and click on Next.
- Wait until the troubleshooter fixes the problem and click Close.
3. Register your DNS
- From your Start Menu, open Command Prompt with Administrator privileges.
- Type ipconfig /registerdns, and then press Enter.
- After the operation has been completed, type in exit in Command Prompt, and then restart your machine.
4. Flush your DNS
- Start Command Prompt.
- Now type ipconfig/flushdns, and press Enter.
- Restart your machine.
5. Enable your DHCP server
- Press the Windows key + X and open the Power User menu.
- Now, select the Network Connections
- Double-click the active network connection, if it’s Ethernet or Wi-Fi.
- On the Network Connection status window, click the Properties.
- Click on the Internet Protocol Version 4 or Internet Protocol Version 6 option, and click the Properties.
- Click on the set the following IP address option, and then enter the values for your IP Address, Subnet Mask, etc.
6. Firewall permission
- Open your Start Menu and select Control Panel.
- Select Windows Firewall, and click on Allow an app or feature through Windows Firewall.
- Now, the Allowed App windows will open.
- Click on the Change Settings.
- Check both Private and Public check boxes for the application you want to allow to access the Internet.
- Click OK to save your new settings.
There you go, six quick and easy solutions that should help you fix error 0x803D0000 on your PC. If these solutions worked for you, feel free to let us know in the comments section below.
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