- This article will focus on how to fix Adobe error 16 on Windows 10 and hopefully a lot of Windows 10 users using Adobe software suites will find this piece very helpful and instructive.
- Uninstalling and installing the problematic app or Adobe Creative Cloud is one of the solutions that works for the vast majority of users
- If you are facing other errors regarding Adobe Products, check our Fix Adobe section for more helpful guides
This article will focus on how to fix Adobe error 16 on Windows 10 and hopefully a lot of Windows 10 users using Adobe software suites will find this piece very helpful and instructive.
How can I fix Adobe error 16 on Windows 10?
Adobe error 16 can prevent you from running your favorite Adobe applications, and speaking of this error, here are some similar issues that users reported:
- Adobe error 16 please uninstall and reinstall the product – Sometimes this error can appear while trying to run certain Adobe applications. If that happens, completely remove the problematic application and install it again.
- Adobe error 16 Windows 10, 8.1, 7 – This error can appear on any version of Windows, and older versions such as Windows 8.1 and 7 aren’t exceptions. Even if you don’t use Windows 10, you should be able to apply almost all of our solutions to older versions of Windows.
- Error 16 Adobe Photoshop CS6, Adobe InDesign CS6, Adobe Premiere Pro CC – Many users reported this problem in applications such as Photoshop, InDesign, and Premiere Pro. If you have this problem, try running the applications as an administrator and check if that helps.
- Adobe Reader, Adobe After Effects, Adobe XD error 16 – This error can sometimes appear in applications such as Reader, After Effects, and XD. If this happens, try creating a SLStore directory and check if that solves the problem.
Solution 1 – Uninstall and re-install Adobe Creative Cloud
Having a problematic installation of an Adobe product can be sometimes linked to the Creative Cloud. That is why the first and the safest way is to remove and re-install the Creative Cloud.
- Hold Win+X buttons -> Click on App and Features
- Search for the Adobe Creative Cloud and click on uninstall
- Follow the instructions to complete uninstallation process
- Download Adobe Creative Cloud from the official page
- Sign in with your login details
- Click the Download button and follow the instructions
Solution 2 – Launch the Creative Cloud app with Administrator rights
According to users, sometimes Adobe error 16 can appear if you don’t have the necessary privileges. Users claim that you need administrative privileges in order to run Creative Cloud applications.
However, you can always start an application with administrative privileges by doing the following:
- Locate Creative Cloud application on your PC.
- Right-click the application and choose Run as administrator from the menu.
If this method works for you, you’ll have to repeat it every time you want to run Creative Cloud. However, you can force the application to always run with administrative privileges by doing the following:
- Right-click Creative Cloud application and choose Properties from the menu.
- When Properties window opens, go to Compatibility tab and check Run this program as an administrator. Now click Apply and OK to save changes.
After doing that the application should always start with administrative privileges and the problem should be resolved.
Solution 3 – Restore permissions to licensing folders
The instructions below will help you set permissions to the Adobe PCD and SLStore folders in Windows 10. To do that, follow these steps:
- Open a File Explorer window.
- Click the View tab and then click Options.
- Deselect Use Sharing Wizard (Recommended) at the bottom of the Advanced Settings section.
- Select Show hidden files, folders and drives.
- Click Ok.
Please perform the procedure below twice, once each for the Adobe PCD and the SLStore folders. Perform this procedure two times, once each for the Adobe PCD and the SLStore folders. You can find these folders in following locations:
- SLStore: ProgramDataAdobeSLStore
- Adobe PCD: Windows 32 bit: Program FilesCommon FilesAdobeAdobe PCD or Windows 64 bit: Program Files (x86)Common FilesAdobe Adobe PCD
- In File Explorer, right-click the Adobe PCD or the SLStore folder, and choose Properties.
- Click the Security tab and set permissions:
- Administrators: Full Control
- System: Full Control
- Administrators: Full Control Power Users: Everything but Full Control and Special
- System: Full Control
- Users: Read and Special
Now you just need to change ownership by doing the following:
- Click Advanced and, if asked, accept the User Account Control (UAC) elevation prompt.
- Click the Owner section, select Change.
- Enter the desired username and click Check Names. Now click OK.
- Select Replace Owner on Subcontainers and Objects. Now check Replace all chide object permission entries and click Apply and OK to save changes.
Solution 4 – Update your graphics card driver
According to users, sometimes you might be able to fix Adobe error 16 simply by updating your graphics card drivers. Many users claim that they managed to solve the issue simply by updating their drivers, so you might want to try that.
Updating your graphics card driver is quite simple, and in order to do it, you just have to visit your graphics card manufacturer’s website and download the latest version for your model.
We also have a detailed guide on how to update graphics card driver, so you might want to check it out.
If you don’t want to download drivers manually, you can also use automated software that will download the necessary drivers for you with just a single click.
Solution 5 – Create a new SLStore folder
According to users, sometimes Adobe error 16 can occur if you don’t have the SLStore directory on your PC.
This directory should be located in the installation directory of your Adobe product, but if the directory is missing for some reason, you might encounter this error. To fix the problem, you just need to do the following:
- Go to C:Program FilesAdobe and navigate to the directory of the application you’re trying to run.
- Now right-click the empty space, and choose New > Folder from the menu.
- Enter SLStore as the name of the new folder.
Now try to start the application again and check if the problem is resolved.
Solution 6 – Install Adobe Application Manager
If you keep getting Adobe error 16, you might be able to fix the problem simply by installing Adobe Application Manager. This is a tool created by Adobe, and you can download it for free from Adobe’s website.
Once you download and install Adobe Application Manager, the issue should be completely resolved and you’ll be able to run applications without any problems.
Solution 7 – Paste adbeape.dll into the installation directory
Sometimes missing DLL files can cause Adobe error 16 to appear, but you might be able to solve the problem by copying adbeape.dll to the installation directory.
To obtain this file, it’s best to copy it manually from another PC that has Adobe products installed.
Once you copy this file to the installation directory, simply run the problematic application as an administrator and the issue should be resolved.
Solution 8 – Change the attributes of SLStore directory
As we already mentioned in one of our previous solutions, SLStore directory can sometimes cause Adobe error 16 to appear. However, you can fix the issue simply by changing few attributes of the SLStore folder.
To do that, just follow these steps:
- Locate SLStore directory. It should be located in Adobe CC installation directory.
- Once you locate it, right-click SLStore and choose Properties from the menu.
- Now locate the Attributes section and make sure that Read-only option isn’t enabled. Now click Apply and OK to save changes.
After making these changes, try to start the application again and check if the problem is still there.
Solution 9 – Reinstall your Adobe products
If you keep getting Adobe error 16, you might be able to solve the problem simply by reinstalling the application. Sometimes your installation might be corrupted and that can lead to this and many other errors.
To fix the problem, it’s advised to remove the problematic Adobe product from your PC. In addition to uninstalling the application, you also need to remove the following directories:
- C:Program FilesAdobe
- C:Program FilesCommon FilesAdobe
- C:Program Files (x86)Adobe
- C:Program Files (x86)Common FilesAdobe
By removing these directories you’ll ensure that all leftover files are removed. After doing that, simply install the application again and the issue should be resolved completely.
Removing leftover files manually can be a problem, but there are special tools that can help you with that.
If you want to completely remove an application from your PC, including both leftover files and registry entries, you can do that easily with specialized applications.
Uninstaller software is a special application that will remove the selected application along with all of its files and registry entries. If you’re looking for a good uninstaller software, we suggest you try Revo Uninstaller.
After you remove the problematic application with this tool, simply install it again and the issue should be completely resolved.
If you want to know how you can remove software leftovers from your Windows 10 PC, follow this guide.
As you can see, fixing the Adobe error 16 is relatively simple, and we hope that you solved this problem by using one of our solutions.
If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.
FAQ regarding Adobe error 16
- Is Adobe cs6 still supported?
Unfortunately Adobe CS6 was discontinued and is no longer available for usage.
- How do I fix Adobe Error 16?
There are couple of possible issues causing the 16 error either from your side or Adobe, our guide presents couple of solutions for you to try and solve the problem efficiently.
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Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.