Full Fix: Cannot create new folder in Windows 10/11

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
Affiliate Disclosure
  • Several users complained that the New Folder option disappeared from Desktop in Windows 10.
  • In order to fix it, make sure you disable the directory protection features in your antivirus.
  • You should try editing the Registry manually by following our step-by-step guide below.
  • Also, consider restoring your system to a previous state, and read on for more solutions!
Cannot create new folder windows 10

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Has the New > Folder option disappeared from your desktop and File Explorer context menus in Windows 10? Are File Explorer’s New item and New folder buttons malfunctioning?

If that’s the case, a third-party software utility or incompatible driver has probably accidentally erased the required keys for the new folder options.

If you can’t create a new folder in Windows 10, this is largely down to corrupted registry keys; and here are a few ways you can fix it and restore your new folder option.

What to do if I cannot create a new folder on desktop on Windows 10?

This is most likely a permission issue, but many reported that new folders cause File Explorer to freeze. If this happens, it’s possible that there’s a bug that causes this problem.

Some users tried creating a new folder with keyboard shortcuts, and this is a solid workaround that might work for some.

This isn’t the only issue, and many reported disappearing files and folders on all versions of Windows. Many users reported that they are unable to create new folder on Windows 11 as well, but hopefully, these solutions will help you fix that.

Many users reported that they can’t create new folders on their PC. This can be a big issue, and speaking of issues, these are some of the common problems that users reported:

  • Cannot create a new folder on desktop Windows 10, USB drive, flash drive – Many users reported this problem on their PC, but it can also occur on USB and flash drives. If you’re having this problem, be sure to try some of our solutions.
  • Can’t create new folder Windows 8 – This issue can also appear on Windows 8, and although Windows 10 and Windows 8 have certain differences, most of our solutions should work with Windows 8 as well.
  • New folder option missing Windows 7 – Windows 7 users also reported this issue, and if you have this problem, feel free to try any of our solutions and check if that helps.
  • Cannot create new folder access denied – Sometimes you might get an error message saying that access is denied when creating a new folder. If that’s the case, be sure to check if you have the administrative privileges over that directory.
  • Create new folder right-click missing – In some cases, the new folder option might be missing from the right-click menu. If that’s so, you can fix the problem by making a couple of changes to your registry.

What to do if I can’t create new folders in Windows 10?

1. Edit the Registry manually

  1. Open the Registry Editor by pressing Win key + R and typing regedit into the Run text.
  2. Browse to this key in the Registry Editor window: ComputerHKEY_CLASSES_ROOTDirectoryBackgroundshellexContextMenuHandlers.
  3. Select ContextMenuHandlers on the left of the window and then right-click an empty space on the right and select New, then Key.
    new key registry editor New folder option missing Windows 7
  4. Enter New as the title for the key.
  5. Select the New key and double-click (Default) on the right to open the Edit String window.
edit string value data Cannot create new folder access denied
  1. Enter {D969A300-E7FF-11d0-A93B-00A0C90F2719} in the Value data box and click OK to close the window.
  2. Now you can close the Registry Editor window and right-click the desktop to set up a new folder.

You could do some manual registry editing to fix new folder options. Edit the registry to fix the folder options as above explained.

If you can’t access the Registry, we have an expert article that will help you fix that problem right away.

2. Check your antivirus

According to users, sometimes you cannot create a new folder on your PC due to your antivirus. Your antivirus can sometimes protect certain directories and lead to issues such as this one.

To fix the problem, be sure to disable features related to directory protection in your antivirus and check if that solves the issue.

If that doesn’t work, you can try disabling your antivirus completely and check if that solves the problem. In the worst-case scenario, you might have to remove your antivirus in order to resolve this issue.

If removing the antivirus solves the problem, you should consider switching to a different antivirus solution. Here’s our list of the best antivirus tools available.

3. Uninstall problematic applications

According to users, sometimes third-party applications can lead to this problem. To fix the issue, users are recommending removing all problematic applications from your PC.

As for problematic applications, few users claim that BootDeleter caused this issue on their PC. To fix the problem, you need to find and remove the problematic applications from your PC.

There are several ways to remove an application, but the best one is to use uninstaller software. In case you’re not familiar, uninstaller applications can remove any program along with associated files and registry entries.

Several users reported that they fixed the problem by making changes in their registry from the Solution 1 after deleting the BootDeleter software, so be sure to try that.

If you need to erase all the unwanted apps that may cause this folder issue, you can find valuable solutions with the best uninstaller software for Windows 10 PCs.

4. Use Command Prompt to create a directory

  1. Press Windows Key + S, type cmd and click on Run as administrator to start Command Prompt as administrator.
  2. When Command Prompt starts, enter cd / to navigate to the root directory.
  3. Now enter mkdir FolderName in order to create a new directory. By doing that you’ll create a new folder on your C drive.
    command prompt mkdir command Cannot create new folder on desktop USB drive

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After doing that, you should be able to create new directories without any issues.

Several users reported that they managed to fix the problem simply by using Command Prompt to create a new folder on their PC.

According to users, they created a directory on their PC using the Command Prompt and the issue was completely resolved.

5. Run a System restore

  1. Enter system restore into the Cortana search box and select Create a restore point.
  2. Click System Restore in the System Properties window.
    system properties Can't create new folder Windows 8
  3. Click Next on the System Restore window and select the Show more restore points checkbox to open a list of date and times you can revert Windows 10 back to.
    select restore point New folder option missing Windows 7
  4. Now select to revert the system back to a date and time when your New folder options were working fine. Click Next and Finish to confirm your restore point.
  5. When the restore point has done its magic, set up a new folder on the desktop or in File Explorer.

Consider restoring your system to a previous state. Windows 10’s System Restore option can fix a number of system issues.

As it can fix corrupted user accounts, the System Restore tool could also feasibly fix and restore new folder options in Windows 10.

If you feel that our explanation above is not clear enough, we have a dedicated article on how to create and use System Restore.

Use a third-party system restoration tool

The built-in system restoration tool will revert your Windows to a previous version, therefore you can lose some precious data that you saved after the restoration point was made.

A simpler way to repair corrupted files and get rid of system errors is using a specialized tool that can do that for you. The software will automatically scan your PC for problematic files and act accordingly.

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6. Remove problematic updates

  1. Open the Settings app by pressing the Windows Key + I.
  2. Once the Settings app opens, navigate to Update & Security.
    update & security settings app Can't create new folder Windows 8
  3. Navigate to View installed update history.
    windows update view update history New folder option missing Windows 7
  4. A list of recent updates will appear. Select Uninstall updates.
    Cannot create new folder access denied
  5. Now double click the update you want to remove.
    uninstall windows updates Create new folder right click missing

If this issue started occurring recently, the cause might be a Windows Update. Sometimes an update can cause this problem to occur, and if that’s the case, you need to find and remove the problematic updates.

Once you remove the update, check if the problem is resolved. If the problem doesn’t appear, you should block the update from installing.

Windows 10 tends to install all updates automatically, and if you don’t block the update, Windows will install it again causing the issue to reappear.

7. Use the Ctrl + Shift + N shortcut

If you’re having problems with creating folders, you might be able to circumvent this issue by using Ctrl + Shift + N shortcut. This shortcut will create a new folder in the currently open directory, so be sure to try it.

It’s worth mentioning that this is just a workaround, but until you find a permanent solution, feel free to use this workaround.

So those are our solution to effectively fix and restore new folder options if you cannot create new folders in Windows 10.

First, restore Windows 10 to a previous date with the System Restore tool; and if that doesn’t fix it edit the registry or set up the registry script as outlined above.

Sometimes, you can’t create a new folder simply because you don’t have enough privileges. Therefore, you should read our article on how to fix the problem if the system can’t write to the specified device.

Then the Windows 10 can’t create a new folder issue, should be solved. If you happen to know about any other tweaks or solutions, feel free to leave them in a comment below.

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