Fix: Can't Create New Folder in Windows 10 [Option Missing]

Explore multiple ways to regain full control over your folders

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Key notes

  • If you can’t create a new folder on Windows 10, it might be because a program has altered some registry keys on your PC.
  • In order to fix it, make sure you disable the directory protection features in your antivirus.
  • Also, consider restoring your system to a previous state, and read on for more solutions!
Cannot create new folder windows 10

Has the New > Folder option disappeared from your desktop and File Explorer context menus in Windows 10? Are File Explorer’s New item and New folder buttons malfunctioning?

If that’s the case, a third-party software utility accidentally erased the required keys for the new folder options. If you can’t create a new folder in Windows 10, this is largely down to corrupted registry keys; and here are a few ways you can fix it and restore your new folder option.

Why can’t I create a new folder in Windows 10?

If you are trying to add a new folder on your PC and it is not creating, it’s likely the corrupt system files are to blame. Also, running an older version of Windows has been found to cause this problem.

Besides, there may be misconfigured settings in the antivirus, both built-in and third-party, responsible here, so make sure to check for these as well.

In case you are unable to create a new folder in a specific location, it could be that the required permissions have not been granted. Here, you could modify the folder permissions and take full control.

This is most likely a permission issue, but many reported that new folders cause File Explorer to freeze. If this happens, it’s possible that there’s a bug that causes this problem.

Some users tried creating a new folder with keyboard shortcuts, and this is a solid workaround that might work for some.

Below are some of the variations of this issue reported by users:

  • Cannot create a new folder on desktop Windows 10, USB drive, flash drive – Many users reported this problem on their PC, but it can also occur on USB and flash drives. If you’re having this problem, be sure to try some of our solutions.
  • Can’t create new folder Windows 8 – This issue can also appear on Windows 8, and although Windows 10 and Windows 8 have certain differences, most of our solutions should work with Windows 8 as well.
  • New folder option missing Windows 10 – If you have this problem, you should be able to fix it with one of our solutions.
  • Unable to create the folder ‘new folder’ access is denied – Sometimes you might get an error message saying that access is denied when creating a new folder. If that’s the case, be sure to check if you have administrative privileges over that directory.
  • Right-click create new folder missing – In some cases, the new folder option might be missing from the right-click menu. If that’s so, you can fix the problem by making a couple of changes to your registry.
  • New folder option missing in Windows 7/11 – To fix the folder access denied issue on Windows 10, you need to take ownership of the folder. Also, you might need to change your user account to admin.
  • Create folder in registry in Windows 10 – For detailed steps and more fixes for this issue, check our guide on how to fix the access denied error on Windows 10.

How do I add a new folder in Windows 10?

The easiest way to create a new folder on Windows 10 and other versions on Desktop, File Explorer, and other locations is to use the Ctrl + Shift + N keys.

This shortcut works is universal and works in most locations.

What to do if I can’t create new folders in Windows 10?

Before exploring some sophisticated fixes, you can try using the Ctrl + Shift + N shortcut and see of that works. Also, make sure your antivirus software is not blocking the file directories. If these fail, you can check our solutions below to fix the issue quickly.

1. Edit the Registry manually

You could do some manual registry editing to fix new folder options. Edit the registry to fix the folder options explained as below.

1. Press the Windows key + R, type regedit, and click OK.

regedit can't create new folder windows 10

2. Browse to the key below in the Registry Editor window:ComputerHKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers.


3. Select ContextMenuHandlers in the left pane and right-click an empty space on the right.

4. Now, select New, then Key.

new key cant create new folder

5. Enter New as the title for the key.

6.Select the New key and double-click Default on the right to open the Edit String window.

new default - can't create new folder windows 10

7. Enter {D969A300-E7FF-11d0-A93B-00A0C90F2719} in the Value data box and click OK to close the window.

ok value can't create new folder windows 10

8. Now, close the Registry Editor window and right-click the desktop to set up a new folder.

If you can’t access the Registry, we have an expert article that will help you fix that problem right away.

2. Uninstall problematic applications

  1. Press the Windows key + I to open the Settings app and select the Apps option.
  2. Locate and click on the app you want to remove and click the Uninstall button.
    uninstall can't create new folder windows 10
  3. Finally, follow the onscreen instructions to complete the process.

According to users, sometimes third-party applications like BootDeleter can lead to this problem. To fix the issue, users are recommending removing all problematic applications from their PC.

Several users reported that they fixed the problem by making changes in their registry from Solution 1 after deleting the BootDeleter software, so be sure to try that.

If you need to erase all the unwanted apps that may cause this folder issue, you can find valuable solutions with one of the best uninstaller software for Windows 10 PCs in CCleaner. With this tool, you can remove the problematic software and all its components with a few clicks.

3. Run an SFC scan

  1. Press the Windows key + S, type cmd, and click on Run as administrator to start Command Prompt as administrator.
    cmd run as
  2. Copy and paste the command below and hit Enter: sfc/ scannowsfc can't create new folder windows 10
  3. Wait for the scan to complete and try to create a new folder again.

Sometimes, the reason you can’t create a new folder on Windows 10 is because of broken or corrupt system files. Running the System File Checker should help you restore normalcy in this case.

Alternatively, you can use a dedicated tool to get your system files back to normal.

These tools employ a simpler way to repair corrupted files and get rid of system errors. They do this by automatically scanning your PC for problematic files and acting accordingly.

4. Use Command Prompt to create a directory

  1. Launch Command Prompt as administrator.
  2. When Command Prompt starts, type cd / and hit Enter to navigate to the root directory.
  3. Now, enter the command below and hit Enter in order to create a new directory: mkdir FolderNamecommand prompt mkdir command Cannot create new folder on desktop USB drive
  4. By doing that you’ll create a new folder on your C drive.

After doing that, you should be able to create new directories without any issues. Several users reported that they managed to fix the problem simply by using Command Prompt to create a new folder on their PC.

5. Run a System Restore

  1. Enter system restore into the Cortana search box and select Create a restore point.
  2. Click System Restore in the System Properties window.
    system properties Can't create new folder Windows 8
  3. Click the Next button.
  4. Choose a restore point when the New folder option was working fine and click Next.
    restore point can't create new folder windows 10
  5. Finally, click the Finish button to complete the process.

Restoring your PC to a point when the new folder option was working well is another option that has proved to solve this issue for many users. If you have not created a restore point in the past, check our guide on how to create and use System Restore.

If you feel that our explanation above is not clear enough, we have a dedicated article

6. Remove problematic updates

  1. Press the Windows key + I and select Update & Security.
    update and security can't create new folder windows 10
  2. Choose the View installed update history option.
    view installed update
  3. Select Uninstall updates to open the Control Panel.
    uninstall update
  4. Now double-click the update you want to remove to uninstall it.
    update can't create new folder windows 10

If this issue started occurring recently, the cause might be a Windows Update. Sometimes an update can cause this problem to occur, and if that’s the case, you need to find and remove the problematic updates.

Once you remove the update, check if the problem is resolved. If the problem doesn’t appear, you should block the update from installing.

Windows 10 tends to install all updates automatically, and if you don’t block the update, Windows will install it again causing the issue to reappear.

7. Reset File Explorer

  1. Press the Windows key + X and select the Task Manager option.
    task manager
  2. Right-click on Windows Explorer and select the End task.
    end task  can't create new folder windows 10
  3. Now, try to create a new folder. If it still does not work, press the Windows key + R to open the Run utility.
  4. Type SYSDM.CPL and hit Enter.
  5. Click the Advanced tab at the top, followed by the Settings button under the Performance section.
  6. Click the Advanced tab at the top and set Adjust the performance of: to Programs in the Processor Scheduling section.
  7. Now, go to the Virtual Memory section in the same window and click the Change… button.
    change button can't create new folder windows 10
  8. From here, check the box for Automatically manage paging file sizes for all drives.
  9. Finally, click the OK button.

At times, there might be a problem with File Explorer or you might have altered the settings, leading to the can’t create a new folder on Windows 10 issue. In this case, the fix above should help resolve the problem.

8. Perform a clean boot

  1. Press the Windows key + R, type msconfig, and click OK.
  2. Click the Services tab at the top, then check the box for Hide all Microsoft services, and click the Disable all button.
  3. Click the Startup tab, followed by Open Task Manager.
    open task manager
  4. Right-click each of the services there and select Disable.
  5. Now, go back to the services window, click the Apply button followed by OK and restart your PC.
    apply ok

Third-party are among the major causes of this issue. Performing a cleaning boot starts your system with only the required processes. Now, you can try creating the new folder again.

9. Disable controlled folder access

  1. Press the Windows key + S and type controlled folder.
  2. Choose the Controlled folder access option.
    chose control can't create new folder windows 10
  3. Toggle the switch before Controlled folder access backwards to disable it and close the Window.

Windows Defender provides security and can also control access to some folders. This feature might be the reason you can’t open a new folder. Disabling it should help fix this issue in this case.

So those are our solutions to effectively fix and restore new folder options if you cannot create new folders in Windows 10.

First, restore Windows 10 to a previous date with the System Restore tool; and if that doesn’t fix it edit the registry or set up the registry script as outlined above.

Sometimes, you can’t create a new folder simply because you don’t have enough privileges. Therefore, you should read our article on how to fix the problem if the system can’t write to the specified device.

Feel free to let us know if you were able to fix this issue with any of our solutions in the comment below.

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