FIX: BAD POOL HEADER error in Windows 10

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • One BSoD error users have encountered is the BAD_POOL_HEADER error in Windows 10.
  • When the bad pool header appears in Windows 10, it usually won't boot.
  • To fix this issue, you should consider checking or updating your driver.
  • The use of PC repair software can also prove handy in handling this BSoD.
How to fix BAD POOL HEADER error in Windows 10
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One of the most frustrating errors on any computer must be Blue Screen of Death error.

These errors will constantly restart your PC in order to prevent potential damage, and in some cases, you won’t be able to enter Windows 10 at all.

Since BSoD errors can be such a major problem, today we’re going to show you how to fix BAD_POOL_HEADER BSOD error on Windows 10.

How do I fix BAD_POOL_HEADER error in Windows 10?

  1. Use software to fix your BSoD
  2. Uninstall Dell Sonic Global VPN
  3. Remove your antivirus software
  4. Reinstall your wireless card drivers
  5. Run the BSOD Troubleshooter 
  6. Run the SFC scan
  7. Run DISM
  8. Disable Nvidia Streamer Service
  9. Remove overclock settings
  10. Uninstall your audio driver
  11. Check your network adapter driver
  12. Disable Fast Startup
  13. Check for faulty hardware
  14. Reset Windows 10

1. Use Software to fix your BSoD

As you can see from the number of solutions, it’s hard to pinpoint exactly what causes this particular BSoD error, and trying them all is time-consuming.

However, with third-party PC cleaners, most of these solutions are performed all at once, saving you time, headaches, and the possibility of making things worse because of lack of experience.

Blue Screen of Death, or BSOD (as it is commonly known), is a stop or exception screen error that appears whenever your Windows PC is affected by a fatal system error. The colored screen (blue, red, black, pink) that is associated with this problem has become a synonym for issues on Windows, and entails a system crash or a state in which your operating system can no longer run safely. BSoD errors can appear because of a variety of causes including malfunctioning hardware, corrupt drivers, problematic DLLs, power supply issues, or even overheating of specific components of your PC. Hardware issues that cause BSoD can be obviously resolved by replacing/repairing the damaged components, but resolving this issue when software is the fault can be very tricky and potentially dangerous for your system. To avoid any unwanted issues by attempting a fix on your own, we recommend that you use a specialized Windows repair software, and the best option for this task is by far Restoro.
windows troubleshooters
This powerful and yet compact software enables you to resolve BSoD errors with just a few clicks of your mouse and without the need to worry about any other side effects. Next, we will present you with a step-by-step guide that will allow you to successfully set up Restoro, and start resolving a great variety of issues, including the dreaded BSoD:
  1. Download and install Restoro.
  2. Launch Restoro
    • Restoro will now compile data about your PC.
      Restoro first scan
  3. Wait for it to find any system stability issues and possible malware infections.
    • Once the scan is complete, Restoro will show you a summary of your PC’s current status.
      Restoro repair
  4. Press Start Repair.
    • Restoro will now start downloading and replacing and faulty registries, DLLs, and any other damaged files it may have found during the scan.
    • This is possible thanks to the online libraries that is uses for comparison, replacing damaged data with its perfectly functional equivalent.
  5. Restart your PC for all the changes to take effect.
Your PC should now work perfectly fine, and you will no longer have to worry about slow response times, BSoD errors, or anything of the sort. Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Uninstall Dell Sonic Global VPN

VPN software is useful, but certain VPN software, such as Dell Sonic Global VPN, has issues with Windows 10.

It was confirmed by the users that this software can cause BAD_POOL_HEADER BSoD error to appear.

If you have this VPN tool installed, we urge you to remove it in order to fix this error.

3. Remove your antivirus software

In some cases, BSoD errors, such as BAD_POOL_HEADER can be caused by your antivirus software. Users reported that Malwarebytes, as well as other security software, can cause this error.

In order to fix it, it’s advised that your remove your antivirus software and reinstall it. Bear in mind that certain antivirus software needs to be removed completely before this error can be fixed.

To do that, you can download specific uninstallers designed to completely remove certain antivirus software. If you’re using McAfee, you can use the MCPR tool to remove it.

AVG also has its own tool, and you can download it from here. Many antivirus companies provide you with special uninstallers, and you can download them directly from the company’s website.

Alternatively, you can switch to different antivirus software, and if you’re looking for new security software, we did a list of best antivirus programs for Windows 10, so make sure to check it out.

4. Reinstall your wireless card drivers

  1. Press Windows Key + X and choose Device Manager from the menu.
  2. Once the Device Manager opens, locate your wireless network adapter, right-click it and choose Uninstall.
  3. After you’ve uninstalled the driver, restart your computer.

BAD_POOL_HEADER is often caused by outdated or incompatible drivers, and users reported that the issue was fixed after uninstalling and reinstalling their wireless network card.

It’s always a good idea to update your network adapter driver, and in order to do that, make sure you visit your network adapter manufacturer’s website and download the latest drivers.

Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically.

Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. 

After several tests, our team concluded that this is the best-automatized solution.

If you are a gamer, photo/video producer, or you deal daily with any kind of intensive visual workflows then you already know the importance of your graphics card (GPU). An outdated GPU driver can lead to massive slowdowns, lag, and fatal errors. Your system won’t always choose the latest manufacturer driver for your graphics card. To make sure that everything goes smoothly and avoid any kind of GPU driver errors, be sure to use a complete driver update assistant that will solve your problems in just a couple of clicks. DriverFix Updater We strongly recommend DriverFix. This is a safe and resource-saving tool that will be your best advisor for this type of operations. Follow these easy steps to safely update your drivers:
  1. Download and install DriverFix.
  2. Launch DriverFix.
  3. Wait for DriverFix to detect all your faulty drivers.
DriverFix Updater Scan
  1. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
DriverFix Updater Results
  1. Wait for DriverFix to download and install the newest drivers.
DriverFix Updater Update Drivers
  1. Restart your PC for the changes to take effect.


Keep you GPU on the peaks of their performance without worrying about its drivers.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

5. Run the BSOD Troubleshooter 

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select BSOD from the right pane and click Run the troubleshooter.Troubleshooting
  4. Follow the instructions on the screen to complete the troubleshooter.

If none of the previous solutions managed to resolve the BAD_POOL_HEADER BSOD issue, let’s try with the troubleshooting tools.

The first one we’re going to try is Windows 10’s built-in troubleshooter. This troubleshooting tool can resolve all kinds of system issues, including BSOD errors. So, it might be helpful in this case.

6. Run the SFC scan

The SFC scan is a command-line tool that scans your system for potential issues and resolves them on the way (if the solutions are possible, of course).

So, it might be helpful when dealing with the BAD_POOL_HEADER BSOD error, as well.

Here’s how to run the SFC scan in Windows 10:

  1. Right-click on the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following line and press Enter: sfc/scannow
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

7. Run DISM

7.1. Standard way

  1. Right-click Start and open Command Prompt (Admin).
  2. Paste the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
  3. Wait until the scan is finished.
  4. Restart your computer and try updating again.

7.2. With the Windows installation media

  1. Insert your Windows installation media.
  2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
  3. In the command line, type the following commands and press Enter after each:
    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /restorehealth
  4. Now, type the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth/source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
  6. After the procedure is finished, restart your computer.

The final troubleshooting tool we’re going to try here is DISM. Deployment Image and Servicing Management freshly deploys the system image, so it’s possible it will wipe away the potential BSOD issues.

8. Disable Nvidia Streamer Service

  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
  2. Once the Services window opens, locate Nvidia Streamer Service and double click it.
  3. Set the Startup type to Disabled and click the Stop button. This should stop the service from automatically starting.
  4. Click Apply and OK to save changes.

A number of users reported BAD_POOL_HEADER error while using Nvidia graphic card.

According to them, the error was caused by an Nvidia Streamer Service, and in order to fix this error, you’ll have to disable this service.

9. Remove overclock settings

Overclocking is an advanced procedure that allows you to change the settings of your hardware in order to achieve the best performance.

In our list of 10 best overclocking software for Windows 10, we briefly mentioned that overclocking can lead to system instability and cause BAD_POOL_HEADER BSoD error to appear.

If your hardware is overclocked and you’re getting this error, be sure to remove any overclocking settings that you have and the error should be resolved.

10. Uninstall your audio driver

Few users reported that issue with BAD_POOL_HEADER was caused by their audio driver, and in order to fix this issue, it was required to uninstall the problematic driver.

Uninstalling a driver is rather simple and you can easily uninstall it from Device Manager. For detailed instructions on how to uninstall your driver, check Solution 4

11. Check your network adapter driver

According to users, BAD_POOL_HEADER can occur due to a network adapter driver conflict.

Few Netgear users reported that Realtek PCIe GBE Family Controller driver was installed on their system, and that driver caused a conflict with a Netgear driver.

According to users, removing the Realtek PCIe GBE Family Controller driver fixed the BSoD error.

12. Disable Fast Startup

  1. Press Windows Key + S and enter Power Options. Choose Power Options from the menu.
  2. Once the Power Options opens, click the Choose what power button does.
  3. Click Change settings that are currently unavailable and scroll down to the Shutdown settings section.
  4. Uncheck Turn on fast startup (recommended) and click on Save changes.

If you have a problem with BAD_POOL_HEADER BSoD error, you can fix it by disabling Fast Startup. 

After disabling Fast startup, your computer might start a bit slower, but the issues with BAD_POOL_HEADER should be resolved.

13. Check for faulty hardware

BSoD errors are commonly caused by faulty hardware, most notably RAM memory, and many users reported that replacing their RAM memory fixed the BAD_POOL_HEADER error.

Other components can also cause this error, and users reported that sometimes the problem can be fixed by replacing your wireless card or your motherboard.

14. Reset Windows 10

If BAD_POOL_HEADER error still persists, you can fix it by resetting Windows 10.

Bear in mind that resetting Windows 10 will delete all your installed applications and you’ll have to download and install them again. To reset your PC, do the following:

  1. Restart your computer a few times while it boots. After you do that your PC should enter Automatic Repair mode.
  2. Click Repair your computer and choose Troubleshoot.
  3. Select Reset this PC.
  4. Select Keep my files option and follow the instructions.
    • Optional: If the problem still persists, repeat the entire step and choose Remove everything > Only the drive where Windows is installed > Just remove my files.
    • By performing this step all files file be deleted from your C partition so keep that in mind.

BAD_POOL_HEADER BSoD error can create all sorts of problems on Windows 10, but you can easily fix this issue by using one of our solutions.

FAQ: Learn more about BAD POOL HEADER errors

  • What is error bad pool header?

The BAD POOL HEADER is a Blue Screen of Death (BSOD) error that appears when Windows encounters a critical problem from which it cannot recover.

  • How do I fix stop code bad pool header?

Uninstall Dell Sonic Global VPN and remove your antivirus software. If you still have the same problem, read our full guide on how to fix BAD POOL HEADER error.

  • What causes bad pool header blue screen?

Bad Pool Header is a common BSoD error that can occur in all versions of Windows, including Windows 7, Windows 8, 8.1, and Windows 10. Read more about what can cause a BSoD error.

Frequently Asked Questions

  • The BAD POOL HEADER is a Blue Screen of Death (BSOD) error that appears when Windows encounters a critical problem from which it cannot recover.

  • Uninstall Dell Sonic Global VPN and remove your antivirus software. If you still have the same problem, read our full guide on how to fix BAD POOL HEADER error.

  • Bad Pool Header is a common BSoD error that can occur in all versions of Windows, including Windows 7, Windows 8, 8.1, and Windows 10. Read more about what can cause a BSoD error.

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