- VPN software is useful, but some VPN software, such as Dell Sonic Global VPN, has issues with Windows 10. This software can cause BAD_POOL_HEADER BSoD error to appear.
- In some cases, BSoD errors, such as BAD_POOL_HEADER, can be caused by your antivirus software. Users reported that Malwarebytes, as well as other security software, can cause this error.
- BSoD errors can be caused by all sorts of software and hardware problems but you will get to the bottom of it if you visit our Troubleshooting BsoD errors hub.
- How can you solve Windows 10 errors? We wrote a plethora of articles about these problems. Find all our solutions in the Windows 10 errors hub.
One of the most frustrating errors on any computer must be Blue Screen of Death error.
These errors will constantly restart your PC in order to prevent potential damage, and in some cases, you won’t be able to enter Windows 10 at all.
Since BSoD errors can be such a major problem, today we’re going to show you how to fix BAD_POOL_HEADER BSOD error on Windows 10.
How do I fix BAD_POOL_HEADER error in Windows 10?
- Uninstall Dell Sonic Global VPN
- Remove your antivirus software
- Reinstall your wireless card drivers
- Run the BSOD Troubleshooter
- Run the SFC scan
- Run DISM
- Disable Nvidia Streamer Service
- Remove overclock settings
- Uninstall your audio driver
- Check your network adapter driver
- Disable Fast Startup
- Check for faulty hardware
- Reset Windows 10
Steps to fix BAD POOL HEADER error
Solution 1 – Uninstall Dell Sonic Global VPN
VPN software is useful, but certain VPN software, such as Dell Sonic Global VPN, has issues with Windows 10.
It was confirmed by the users that this software can cause BAD_POOL_HEADER BSoD error to appear.
If you have this VPN tool installed, we urge you to remove it in order to fix this error.
Solution 2 – Remove your antivirus software
In some cases, BSoD errors, such as BAD_POOL_HEADER can be caused by your antivirus software. Users reported that Malwarebytes, as well as other security software, can cause this error.
In order to fix it, it’s advised that your remove your antivirus software and reinstall it.
Bear in mind that certain antivirus software needs to be removed completely before this error can be fixed.
To do that, you can download specific uninstallers designed to completely remove certain antivirus software. If you’re using McAfee, you can use the MCPR tool to remove it.
AVG also has its own tool, and you can download it from here. Many antivirus companies provide you with special uninstallers, and you can download them directly from the company’s website.
Alternatively, you can switch to different antivirus software, and if you’re looking for new security software, we did a list of best antivirus programs for Windows 10, so make sure to check it out.
Solution 3 – Reinstall your wireless card drivers
BAD_POOL_HEADER is often caused by outdated or incompatible drivers, and users reported that the issue was fixed after uninstalling and reinstalling their wireless network card.
To uninstall your wireless network card, you need to do the following:
- Press Windows Key + X and choose Device Manager from the menu.
- Once the Device Manager opens, locate your wireless network adapter, right-click it and choose Uninstall.
- After you’ve uninstalled the driver, restart your computer.
It’s always a good idea to update your network adapter driver, and in order to do that, make sure you visit your network adapter manufacturer’s website and download the latest drivers.
Update drivers automatically
Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically.
Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.
Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions.
After several tests, our team concluded that this is the best-automatized solution.
Here is a quick guide on how to use it:
- Download and install TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
- Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the Update driver link next to the driver name. Or simply click the Update all button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the Update button several times until all of its components are installed.
Solution 4 – Run the BSOD Troubleshooter
If none of the previous solutions managed to resolve the BAD_POOL_HEADER BSOD issue, let’s try with the troubleshooting tools.
The first one we’re going to try is Windows 10’s built-in troubleshooter. This troubleshooting tool can resolve all kinds of system issues, including BSOD errors. So, it might be helpful in this case.
Here’s how to run Windows 10’s built-in BSOD troubleshooter.
- Open the Settings app and go to Update & Security section.
- Select Troubleshoot from the menu on the left.
- Select BSOD from the right pane and click Run the troubleshooter.
- Follow the instructions on the screen to complete the troubleshooter.
Solution 5 – Run the SFC scan
The SFC scan is a command line tool that scans your system for potential issues and resolves them on the way (if the solutions are possible, of course).
So, it might be helpful when dealing with the BAD_POOL_HEADER BSOD error, as well.
Here’s how to run the SFC scan in Windows 10:
- Right-click on the Start Menu button, and open Command Prompt (Admin).
- Enter the following line and press Enter: sfc/scannow
- Wait until the process is done (it may take a while).
- If the solution is found, it will automatically be applied.
- Now, close the Command Prompt and restart your computer.
Solution 6 – Run DISM
The final troubleshooting tool we’re going to try here is DISM. Deployment Image and Servicing Management freshly deploys the system image, so it’s possible it will wipe away the potential BSOD issues.
We’ll walk you through both standard and the procedure that utilizes the installation media below:
- Standard way
- Right-click Start and open Command Prompt (Admin).
- Paste the following command and press Enter:
- Wait until the scan is finished.
- Restart your computer and try updating again.
- With the Windows installation media
- Insert your Windows installation media.
- Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
- In the command line, type the following commands and press Enter after each:
- dism /online /cleanup-image /scanhealth
- dism /online /cleanup-image /restorehealth
- Now, type the following command and press Enter:
- DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
- Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
- After the procedure is finished, restart your computer.