Full Guide: BAD POOL CALLER error in Windows 10

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BAD POOL CALLER is a Blue Screen of Death error, and just like many other BSoD errors, this one will crash Windows 10 and restart your PC in order to prevent damage to your system. These types of errors can be troublesome, therefore today we’ll show you how to fix BAD POOL CALLER error.

BAD POOL CALLER can cause many problems on your Windows 10 PC, and in this article we also covered the following issues:

  • Bad pool caller crash – Many users reported that this error comes with a blue screen followed by a crash. This can be a big problem, but you should be able to fix it by using one of our solutions.
  • Bad pool caller overclock – In order to get the maximum performance, many users overclock their hardware. However, overclocking can cause various issues, such as this one, to appear. To fix the problem you need to remove all your overclock settings.
  • Bad pool caller uTorrent – Sometimes third-party applications can cause this error to appear. Many users reported that uTorrent was causing this problem, but after removing it, the issue was completely resolved.
  • Bad pool caller ESET, Avast, AVG, Kaspersky, McAfee – Antivirus software can also cause this issue to appear. Many users reported problems with tools such as ESET, Avast, AVG and Kaspersky.
  • Bad pool caller RAM – Hardware issues can also cause this problem to appear. The most common cause is your RAM, and after replacing it the issue should be resolved.
  • Bad_pool_caller rdyboost.sys, rdbss.sys, tcpip.sys, tdica.sys, usbport.sys, usbstor.sys, usbhub.sys, iusb3xhc.sys, igdkmd64.sys, picadm.sys – Often this error message will tell you which file caused the PC to crash. Once you know the file name, you just need to find the device or application that is associated with it and fix the problem.
  • Bad pool caller when inserting USBdrive – Several users reported this error only after inserting a USB drive. This can occur if your USB drive is faulty or if you have a problem with your chipset drivers.
  • Bad pool caller on startup – Many users reported that this error occurs right on startup. This can be a big problem since your PC can become stuck in a loop. In some more serious cases, your PC won’t boot at all.
  • Bad pool caller page fault in nonpaged area – This is a variation of this error, but you should be able to fix it by using solutions from this article.

How to fix BAD POOL CALLER BSOD error

Table of contents:

  1. Update Windows 10
  2. Update your drivers
  3. Run the BSOD Troubleshooter
  4. Run the SFC scan
  5. Run DISM
  6. Check the hard drive
  7. Remove your antivirus / firewall
  8. Uninstall problematic applications
  9. Check your modem
  10. Check your hardware

Solution 1 – Update Windows 10

Blue Screen of Death errors such as BAD POOL CALLER are often caused by hardware or software incompatibility. If certain hardware or software isn’t fully compatible with Windows 10, that can cause all sorts of issues, one of them being BSoD error.

In order to be sure that your hardware and software is fully compatible with Windows 10, we strongly advise you to download latest Windows 10 patches. Microsoft is frequently releasing Windows 10 updates through Windows Update and many of these updates address various hardware and software issues, so be sure that you download them if you want to keep your PC error-free.

You can check for updates manually by doing the following:

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, go to Update & security section.
    Bad pool caller overclock update & security
  3. Now click on Check for updates button.
    Bad pool caller crash check for updates

Windows will now check for available updates. If any update is available Windows will install it automatically. After all updates are installed, check if the problem still persists.

Solution 2 – Update your drivers

Outdated or incompatible drivers can be the common cause for BSoD errors such as BAD POOL CALLER, and in order to prevent these errors from appearing it’s important that you keep your drivers up to date.

To update your drivers you just have to visit your hardware manufacturer’s website and download the latest driver for your device. Bear in mind that you’ll have to update all outdated drivers, so this process might take a while.

We strongly recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.

Many users reported that BAD POOL CALLER error was fixed after updating Netgear drivers, and there are reports that RAID Storage Controller driver can also cause this issue, so be sure to update those drivers first and then proceed to update other drivers on your system.

Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically. Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Here is a quick guide on how to use it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 3 – Run the BSOD Troubleshooter

If updating your drivers didn’t get the job done, we’ll try with Windows 10’s built-in troubleshooter. This tool can resolve various problems, including the BSOD issues like BAD POOL CALLER.

Here’s how to run Windows 10’s BSOD troubleshooter:

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select BSOD from the right pane and click Run the troubleshooter.blue screen troubleshooter
  4. Follow the instructions on the screen to complete the troubleshooter.

Solution 4 – Run the SFC scan

The next thing we’re going to try is running the SFC scan. The System File Checker is a command-line tool that scans all the system files for potential issues. So, if a corrupt system file is the cause of the BAD POOL CALLER error, the SFC scan will likely resolve it.

Here’s how to run the SFC scan in Windows 10:

  1. Right-click the Start Menu button, and open Command Prompt (Admin).
  2. Enter the following line and press Enter: sfc/scannowsfc scannow cmd
  3. Wait until the process is done (it may take a while).
  4. If the solution is found, it will automatically be applied.
  5. Now, close the Command Prompt and restart your computer.

Solution 5 – Run DISM

And the third troubleshooter we’re going to try here is DISM. This tool re-deploys the system image, and resolves potential issues along the way. So, it’s possible that running DISM will also resolve the BAD POOL CALLER error.

We’ll walk you through both standard and the procedure that utilizes the installation media below:

  • Standard way
  1. Right-click Start and open Command Prompt (Admin).
  2. Paste the following command and press Enter:
      • DISM /Online /Cleanup-Image /RestoreHealthDISM cmd
  3. Wait until the scan is finished.
  4. Restart your computer and try updating again.
  • With the Windows installation media
  1. Insert your Windows installation media.
  2. Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
  3. In the command line, type the following commands and press Enter after each:
    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /restorehealth
  4. Now, type the following command and press Enter:
    • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  5. Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
  6. After the procedure is finished, restart your computer.

Solution 6 – Check the hard drive

BSOD errors can be caused by corrupted files on your hard drive, and in order to fix this issue, it’s advised to run the chkdsk scan. To run a chkdsk scan, you need to do the following:

  1. Enter the Advanced Startup (Restart your computer while holding the Shift key).
  2. Choose Troubleshoot > Advanced Options.
  3. Select Command Prompt from the list of options.
  4. When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:
    • bootrec.exe /rebuildbcd
    • bootrec.exe /fixmbr
    • bootrec.exe /fixboot
  5. Some users are also suggesting that you need to run additional chkdsk commands as well. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following (but remember to use the letters that match your hard drive partitions on your PC):
    • chkdsk /r c:chkdsk cmd
    • chkdsk /r d:

    This is just our example, so keep in mind that you have to perform chkdsk command for every hard drive partition that you have.

  6. Restart your computer and check if the issue is resolved.

Solution 7 – Remove your antivirus / firewall

Bad pool caller uTorrent McAfee

Antivirus software can also cause Blue Screen of Death errors to appear, and in order to fix them you have to remove your antivirus or firewall. Bear in mind that your PC won’t be completely defenseless even if you remove your antivirus since Windows 10 already comes with Windows Defender that serves as a default antivirus.

According to users, they had issues with McAfee, Malwarebytes, ESET, Trend and Comodo Firewall, and if you’re using any of these tools we urge you to remove them from your PC in order to fix this error.

Keep in mind that almost any antivirus program can cause these types of errors, so be sure to remove all third-party antivirus programs from your PC. It’s also worth mentioning that uninstalling certain antivirus might not fix the issue, so you’ll have to completely remove it.

Many applications tend to leave certain files and registry entries once you remove them, so be sure to use dedicated removal tool to completely remove certain antivirus from your PC. Many antivirus companies have dedicated uninstallers for their software available for download, and you can easily download them for free.

Solution 8 – Uninstall problematic applications

Certain third-party applications can cause these types of errors to appear, therefore it’s strongly advised that you find and uninstall the problematic application.

If you installed or updated any applications recently, be sure to uninstall them or revert to the older version. Users reported that tools such as Hotspot Shield tend to cause these types of errors, so be sure to remove Hotspot Shield from your PC.

Solution 9 – Check your modem

Few users reported issues with Huawei modems, and according to them, the modem was set to work as a network adapter and that was the cause for BAD POOL CALLER BSoD error.

In order to fix this problem you need to set your modem to work as a modem by using its software. Simply change the connection from NDIS to RAS and you should be able to fix this problem easily.

Solution 10 – Check your hardware

Bad pool caller RAM motherboard

According to users, these types of errors are often caused by hardware issues, and if you’re getting BAD POOL CALLER error be sure to check your hardware. Users reported that this issue was fixed after finding and replacing the faulty hardware, and in most cases the problematic hardware was RAM or motherboard.

Checking your RAM is rather simple, and in order to do that you just need to test RAM modules one by one until you find the faulty one. In addition, you can also use tools such as MemTest86+ to perform a thorough scan of your RAM.

We have to mention that almost any hardware component can cause this error to appear, and if you installed any new hardware recently be sure that you remove it or replace it since it might not be fully compatible with your PC.

BAD POOL CALLER Blue Screen of Death error can cause a lot stability issues, but you can easily fix this error by updating your drivers or by removing the problematic software from your PC.

Editor’s Note: This post was originally published in June 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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