BitLocker is a free built-in encryption program that comes pre-installed on Windows Pro and above versions. It helps the users to encrypt their hard drive with a password to protect any information in it. However, some users have reported that they are unable to decrypt their hard drive using BitLocker. BitLocker decryption is not working is one of the common issues among Windows users as we have seen in the Microsoft Community Forums.
I bit locked my external hard drive by accident and unlocked it but when it started to decript it it paused and has not resumed the decription. so as it stands i cant remove it or use my drive or change settings. what can i do to get my hard drive back working again?
Follow these steps to fix BitLocker Decryption is not working issues in Windows.
What to do if BitLocker will not decrypt?
1. Wait For the Decryption to Complete
- Most of the BitLocker decryption related error are about the decryption being stuck at 60%, 70% or even 99%.
- If this is the case, then you may want to wait a little more before trying any other solutions to resolve the issue.
- The encryption and decryption process is very complex and can take more time than you anticipate.
- It is recommended that you wait for a few hours or more before taking any step to resolve it on your own.
2. Recover BitLocker Driver using Password
- Type cmd in the search box.
- Right-click on Command Prompt and select Run as Administrator.
- In the command prompt, enter the following command and press enter.
repair-bde F: E: -pw -f
- In the above command change F: with your Sources Drive Letter (that is the encrypted drive letter) and E: with your output drive letter.
- Now you will be asked to enter the password for your BitLocker Encrypted drive. Enter the password and press enter.
- If you see “Action Required: Run “Chkdsk E: /f” message, then run the Chkdsk tool on the suggested drive.
- Close the command prompt after the disk checking utility is finished.
- That’s it. This should create a complete backup of your encrypted drive in the output drive. You can format and move the data back to your source drive and encrypt it again.
If the recovery was not successful with the password, you can use the Recovery Key to do the same. Just make sure that when the recovery process is in progress you keep your computer plugged in to prevent any power outage issues which may, in turn, cause damage to the hard drive.
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