Your Browser Does Not Support the Video Tag: Fixed

Get rid of this issue in no time with our comprehensive guide

Browsers

3 min. read

Updated on October 4, 2023

by Tashreef Shareef

updated on October 4, 2023

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Key notes

If you keep getting the Browser does not support this video tag error, it’s time to take action.
You may easily change MP4 to H264-MPEG-4 AVC format or try to disable Hardware Acceleration.
If you want to avoid this issue, then try using Opera from the very start and you’ll be good to go.
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Fix Browser does not support the video tag

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If you want to show a video on your website there are multiple ways to do that. However, if you want to add the custom video using HTML5 you need to use the video tag.

Some users have reported that they get the Browser does not support this video tag error while trying to add a video to their website.

This browser issue can occur due to several reasons including incompatible video format as well as wrong syntax.

Follow the troubleshooting tips given below to fix the Browser does not support the video tag error in Firefox, Chrome, and other web browsers.

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How can I fix your browser does not support the video tag?

1. Change MP4 to H264-MPEG-4 AVC format

If your video is in MP4, it is possible that a browser like Chrome may not support the format anymore.
This issue can only affect the Chrome browser and you might be able to play the same video on other browsers like Firefox and IE.
The solution here is to change the video format using a video converter and convert the MP4 video into H264-MPEG-4 AVC. However, if that does not work, you may want to add a custom piece of js code to force Chrome to show Mp4 videos without the error.

2. Disable Hardware Acceleration

For Firefox

Launch Firefox and click on the Menu.
Select Options.
Under Options, scroll down to the Performance section.
By default, Use recommended performance settings option is enabled.
Uncheck Use recommended performance settings option.
Now uncheck Use hardware acceleration when available.
Close the Firefox browser and relaunch it. Try to use the video tag again and check for any improvements.

For Google Chrome

Launch Google Chrome.
Click on the Menu and select Settings.
Scroll down and click on the Advanced button.
Again scroll down to System section.
Click the toggle switch for Use hardware acceleration when available to turn it off.
Close and relaunch Google Chrome browser.
Now try to use the video tag and check for any improvements.

Note: Microsoft Edge Chromium users can follow the steps for Chrome to disable hardware acceleration.

3. Check the Video Path

The browser does not support the video tag can also occur if the video path used with the video tag is incorrect.
Make sure you have used the right video/image path with the video tag to resolve the error.

Check HTML5 Doctype

Another reason why this error can occur is the wrong HTML doctype, so verify if you are using HTML5 doctype shown below:
<!DOCTYPE html>
Make sure you use this doctype and check again if the video tag issue occurs.

Have the above steps proved to be helpful? Let us know in the comments area below.