FIX: Camera App Not Working in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
  • The Windows Camera app is a small software that lets you quickly take pictures or record videos using your external webcam or the integrated camera in your device.
  • If the Camera app won't open even after a system restart, make sure you have full control over the Camera roll folder and that you update your device drivers.
  • We have a lot of great content with software recommendations, guides and fixes in our webcam section.
  • Check out Windows 10 Errors Hub for articles on other issues that you might encounter when using the computer.
Camera App Not Working in Windows 10
XINSTALL BY CLICKING THE DOWNLOAD FILE
To fix various PC problems, we recommend Restoro PC Repair Tool:This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:

  1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues affecting your computer's security and performance
  • Restoro has been downloaded by 0 readers this month.

If you’re using your computer or laptop for business, the camera is very important (it’s important anyway, but you get the point). But some users reported that they’re not able to use the camera after the upgrade to Windows 10, reportedly, it just shows an error and stops working. So, we’ll try to help everyone who faces this issue, with a couple of solutions that might work.

How do I solve my Camera app not working?

Case 1 – Re-gain full access to the Camera roll folder

Even in the Technical Preview, and reportedly still after the full version has been released, some people complained that for some reason, they lost the full access to the Camera roll folder in Pictures.

As Camera roll folder and Microsoft’s camera app are connected, you won’t be able to use the camera (because it won’t be able to save your pictures and recordings in Camera roll folder), if you don’t have the full access to this folder.

So, to be able to use your camera again, do the following to re-gain the access of your Camera roll folder.

  1. Open File Explorer and go to Pictures
  2. In Pictures folder, right click on the Camera roll folder and choose Properties
  3. Go to Security tab
  4. Choose your username, which is listed under Group or user names:
  5. Click on Edit permissions and check Full control
  6. Click OK

In most cases, this will solve the problem, but if it doesn’t, try the following solutions.

Case 2 – Change privacy settings for the camera app

To use your camera in Windows 10, you have to make your computer able to use it, buy enabling it in the Privacy.

So, if camera somehow isn’t enabled in the Privacy section of the Settings app, an error might appear every time you try to take a picture or record a video.

So check if your camera is enabled by doing the following:

  1. Go to Start Menu and open Settings
  2. Go to Privacy
  3. Go to Camera and enable Let apps use my camera if it isn’t enabled

Case 3 – Update your device drivers

Run a System Scan to discover potential errors

Restoro Scan

Click Start Scan to find Windows issues.

Restoro Fix

Click Repair All to fix issues with Patented Technologies.

Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

There’s another thing that may cause the crash of your camera, and it’s outdated camera driver.

But, I didn’t include it as an actual fix, because I assume you already read somewhere else that you should update all your drivers after the upgrade.

But in case you didn’t know that and that none of the above solutions worked, you should check if there’s an update for your camera driver, just in case.

We strongly recommend a professional tool to automatically download all the outdated drivers on your PC.

This tool will keep your system safe as you can manually download and install the wrong driver version. This tool will find just the right firmware to install.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
DriverFix

DriverFix

Keep your PC components drivers working perfectly without putting your PC at risk.

Free trial
Visit website

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.


If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

  • Go to Start. Search and click on Device Manager.
  • Expand Imaging Devices or Camera category.
  • Right click on the device and select Uninstall driver. Click Uninstall.
  • Reconnect your device if necessary or perform a restart.
  • How do I get my computer to recognize my camera?

Windows is compatible with almost any webcam. After you plugin the device in your USB port, wait for it to be installed with the drivers available or automatically downloaded from the Internet. After you hear a certain sound, like a chyme, the device is ready. Open the Camera app and the webcam will start.

  • Why can’t My Computer find my camera?

Assuming that the camera itself is not faulty, we can only presume that the connection cable is faulty. Try a different USB port than the one currently used with the camera. Also, perform a Windows restart with the camera disconnected and after everything is loaded, connect the camera. As a last resort, disable the antivirus and repeat the steps. If nothing else works, the cable is damaged.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

Frequently Asked Questions

  • Reinstalling your camera is as simple as disconnecting the device from the computer (if possible). Then, follow these steps:

    • Go to Start. Search and click on Device Manager.
    • Expand Imaging Devices or Camera category.
    • Right click on the device and select Uninstall driver. Click Uninstall.
    • Reconnect your device if necessary or perform a restart.
  • Windows is compatible with almost any webcam. After you plugin the device in your USB port, wait for it to be installed with the drivers available or automatically downloaded from the Internet. After you hear a certain sound, like a chyme, the device is ready. Open the Camera app and the webcam will start.

  • Assuming that the camera itself is not faulty, we can only presume that the connection cable is faulty. Try a different USB port than the one currently used with the camera. Also, perform a Windows restart with the camera disconnected and after everything is loaded, connect the camera. As a last resort, disable the antivirus and repeat the steps. If nothing else works, the cable is damaged.

This article covers:Topics: