FIX: Camera App Not Working in Windows 10

Ivan Jenic
by Ivan Jenic
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If you’re using your computer or laptop for business, the camera is very important (it’s important anyway, but you get the point). But some users reported that they’re not able to use the camera after the upgrade to Windows 10, reportedly, it just shows an error and stops working. So, we’ll try to help everyone who faces this issue, with a couple of solutions that might work.
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We’ve written extensively about laptop camera issues before. Bookmark this page in case you need it later.

Case 1 – Re-gain full access to the Camera roll folder

Even in the Technical Preview, and reportedly still after the full version has been released, some people complained that for some reason, they lost the full access to the Camera roll folder in Pictures.

As Camera roll folder and Microsoft’s camera app are connected, you won’t be able to use the camera (because it won’t be able to save your pictures and recordings in Camera roll folder), if you don’t have the full access to this folder.

So, to be able to use your camera again, do the following to re-gain the access of your Camera roll folder.

  1. Open File Explorer and go to Pictures
  2. In Pictures folder, right click on the Camera roll folder and choose Properties
  3. Go to Security tab
  4. Choose your username, which is listed under Group or user names:
  5. Click on Edit permissions and check Full control
  6. Click OK

In most cases, this will solve the problem, but if it doesn’t, try the following solutions.

Case 2 – Change privacy settings for the camera app

To use your camera in Windows 10, you have to make your computer able to use it, buy enabling it in the Privacy.

So, if camera somehow isn’t enabled in the Privacy section of the Settings app, an error might appear every time you try to take a picture or record a video.

So check if your camera is enabled by doing the following:

  1. Go to Start Menu and open Settings
  2. Go to Privacy
  3. Go to Camera and enable Let apps use my camera if it isn’t enabled

There’s another thing that may cause the crash of your camera, and it’s outdated camera driver.

But, I didn’t include it as an actual fix, because I assume you already read somewhere else that you should update all your drivers after the upgrade.

Update your drivers like a real technician with our detailed guide!

But in case you didn’t know that, and that none of the above solutions worked, you should check if there’s an update for your camera driver, just in case.

We strongly recommend TweakBit’s Driver Updater (approved by Microsoft and Norton) to automatically download all the outdated drivers on your PC.

This tool will keep your system safe as you can manually download and install the wrong driver version. This tool will find just the right firmware to install.

Disclaimer: some features of this tool might not be free

If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Editor’s Note: This post was originally published in August 2016 and has been since revamped and updated for freshness, accuracy, and comprehensiveness. We want to be sure that our list has the best products that will fit your needs.

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