Counter Strike: Global Offensive issues on Windows 10 [GAMER’S GUIDE]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Last update:
Affiliate Disclosure

Fix Counter Strike Global Offensive

Counter Strike: Global Offensive is currently the most popular first person shooter on PC, but it seems that some Windows 10 users are having certain issues with Counter Strike: Global Offensive, so today we’re going to tackle some of these issues.

Users have reported variety of issues including FPS drops, game not loading, crashes and game freezing.

If you are a passionate Counter Strike player, these issues can ruin your favorite game, but fortunately today we have some solutions that might help you.

Before we start make sure that you have latest display drivers and Windows Updates installed.

How can I fix Counter Strike: Global Offensive issues on Windows 10?

  1. Make sure that Compatibility mode is disabled
  2. Delete csgo.exe and add cl_disablehtmlmotd 1 launch option
  3. Use -autoconfig Launch option
  4. Move your cfg folder
  5. Change fastprox.dll to fastprox.dllold
  6. Install the latest OS and game updates
  7. Disable Game DVR
  8. Update your drivers
  9. Verify your game files
  10.  [Video Tutorial] How to Fix CS: GO Black Screen and Stopped Working Error on Windows 10

Solution 1 – Make sure that Compatibility mode is disabled

Users report that Compatibility mode can cause some issues with Counter Strike: Global Offensive on Windows 10, so it’s advised that you turn it off. To turn off Compatibility Mode do the following:

  1. Go to Counter Strike: Global Offensive installation directory and locate csgo.exe. By default the installation directory should be:
    • SteamAppscommonCounter-Strike Global Offensive
  2. Find and right click csgo.exe. Choose Properties from the menu.
  3. Navigate to the Compatibility tab and uncheck Run as Administrator and Compatibility mode.
  4. Click Apply and OK to save the changes.
  5. Run the game again to see if the issues are resolved.

In order to boost your game performance and get rid of low FPS, lags, and other annoying issues, we recommend downloading Game Fire (free).

Solution 2 – Delete csgo.exe and add cl_disablehtmlmotd 1 launch option

  1. Go to Counter Strike: Global Offensive folder, locate csgo.exe and delete it.
  2. Now go to your Steam Library.
  3. Find Counter Strike: Global Offensive and right click it.
  4. Choose Properties.
  5. In Properties window navigate to Local tab.
  6. In Local tab click Verify integrity of Game Cache.
  7. When the process is completed go once again to the CS:GO installation directory and locate csgo.exe.
  8. Repeat all the steps from Solution 1. In addition make sure that everything is unchecked in csgo.exe Compatibility Tab.
  9. Go back to your Steam Library once again and right click CS:GO and choose Properties.
  10. Click on Set launch options.
  11. In new window enter -cl_disablehtmlmotd 1.
  12. Save the changes and start the game.

Can’t delete a certain file in Windows 10? Don’t worry, we’ve got the right solution for you.

Solution 3 – Use -autoconfig Launch option

Counter Strike Global Offensive fix

If you’re having issues with black screen while starting CS:GO you should try the following solution:

  1. Open Steam library and locate Counter Strike: Global Offensive.
  2. Right click it and choose Properties.
  3. Click Launch options and enter -autoconfig.
  4. Save changes and start the game.

If you need a FPS counter for your game, check out this list with our best picks.

Check out the best mice for gaming in this article and become a CS:GO pro!

Solution 4 – Move your cfg folder

If Counter Strike: Global Offensive is crashing and you’re getting csgo.exe has stopped working message try this:

  1. Go to SteamsteamappscommonCounter-Strike Global Offensivecsgocfg directory. Move cfg directory to another location, for example your Desktop.
  2. Try starting the game again.

In addition some users report a similar solution:

  1. Go to SteamsteamappscommonCounter-Strike Global Offensivecsgocfg folder
  2. Inside the cfg folder locate valve.rc file and move it or delete it.
  3. Try starting the game again.

We have to mention that this solution will change your game settings to default, so when you start the game for the first time make sure that you customize your settings.

Solution 5 – Change fastprox.dll to fastprox.dllold

Users have reported that Counter-Strike: Global Offensive instantly closes on Windows 10 after the game starts.

According to the users the best fix for this solution is to update your Nvidia display drivers with the latest version, but if the problem persists you might want to try the following:

First show file extensions for files. To enable this option do the following:

  1. In File Explorer click the View tab and then click Options.
  2. In Folder options window go to View.
  3. Make sure that you uncheck Hide extensions for known file types.

Now you can see the file extensions and you can proceed.

  1. Go to C:Windowssyswow64wbem.
  2. Find the fastprox.dll and rename it to fastprox.dllold.

If you cannot access webm folder or can can’t rename the file you might have to take ownership of the file / folder. To do that follow these instructions:

  1. Right click the folder or file that you cannot access. Choose Properties.
  2. Go to Security tab and click Edit.
  3. Find your username or group in the Group or user names and select it.
  4. In the list below check Full Control.
  5. Save changes and you should have full access to that file or folder.

Need additional info on how to take ownership of a file or a folder? Take a look at this article to find out more.

Solution 6 – Install the latest OS and game updates

As you already know, all the games that you run on your Windows 10 computer depend on your operating system’s stability to run smoothly. If you don’t update your computer regularly, you may encounter various app, software and game issues.

Although Counter Strike: Global Offensive was launched six year ago, the game regularly receives updates that add stability improvements and fixes.

So, make sure that you’re running the latest Windows 10 and CS:GO updates.

To check for updates on Windows 10, go to Settings > Update & Security > Windows Update and click on the ‘Check for updates’ button.

check for updates

If you can’t open the Setting app, take a look at this article to solve the issue.

Having trouble updating your Windows? Check out this guide that will help you solve them in no time.

Solution 7 – Disable Game DVR

Windows 10 Anniversary Update and all the subsequent OS versions triggered significant FPS issues on CS:GO. Fortunately, the root-cause of this problem has been identified and you can quickly fix it:

  1. Launch the Xbox app
  2. Log in to your Microsoft Account
  3. Go to Settings > select Game DVR
  4. Turn off DVR

counter strike FPS drop

5. Launch Counter Strike again.

If you have any Game DVR issues on Windows 10, take a look at this step-by-step guide to solve them easily.

Xbox app won’t open in Windows 10? Don’t let that ruin your day, and fix it quickly by following this guide.

Solution 8 – Update your drivers

Outdated drivers may also trigger low FPS issues. If the game can’t access and use your computer’s resources, try updating your drivers.

You can install the latest driver updates by using the ‘Check for updates’ button as explained above or you can go to Device Manager and install them manually.

Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.

If you’re looking for an even a quicker solution to update your computer drivers, use the TweakBit Driver Updater. This tool is approved by Microsoft and Norton Antivirus. Here’s how to use this software:

1. Download and install TweakBit Driver Updaterdriver updater starting window

2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.

driver updater diagnozing

3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
driver updater scan finished
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: Some functions of this tool are not free.

Solution 9 – Verify your game files

If you use Steam to Play CS:GO, you should also verify the game files to make sure there are no corrupted or missing files.

  1. Restart your Windows PC > launch Steam
  2. Go to the Library section > right-click on CS:GO > select Properties
  3. Go to the Local files tab > click on the Verify integrity of game files… button.
  4. Wait for several minutes until Steam verifies the game‘s files
  5. Launch the game again

How to fix CS:GO Black Screen and Stopped Working error on Windows 10

Here is a video tutorial on how to fix these CS:GO errors on Windows 10. The following video contains GPU settings, as well as game settings that you can change in order to be able to play the game without any issues.

There you go, we hope that the solutions listed in this article helped you fix the Counter-Strike: Global Offensive issues that limited your gaming experience.

If you have any other questions or suggestions, feel free to leave them in the comments section below.


This article covers:Topics:

Leave a comment below!

add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

hey guys I have this problem and it is only with csgo when I am playing the game my audio starts getting really choppy and then my computer runs into an error and has to restart it says something about a intercepted boot kernel i think, if someone can help me that would be greatly appreciated.

Hi, when I try to launch my CS:GO, it shows “preparing to launch box” then suddenly disappear. The CS:GO in the game library shows it is running for a few seconds before showing “syncing” for a split second and then nothing happen. Please help! Thanks in advance!

This fixed my 100 fps cap – thank you so much! I’ve not been able to play CSGO from home for more than 3 months because of the cap. Nothing worked. Disabling xbox etc on Windows 10 didn’t work either. Point 1 fixed this – however i had to do the reversed. For me compatibility was already unchecked – i tried changing so that it runs compatibility mode for Windows 8 + tick that game should be run as administrator. Went from 100 fps cap to 300 – cs runs smooth now without any issues.

I’ve tried all solutions 1-4 and they haven’t worked. I tried to rename the fastprox.dll to fastprox.dllold, and couldn’t. So, I tried to edit the permissions, but couldn’t change any of the permissions to access the file. Can anyone help me with this problem. Windows 10 by the way.

if you want to change the permissions to the file you need to take ownership of it. To do this right click the fastprox.dll then go to properties. In here you will want to go to security and then hit Advanced. There should be an option somewhere for you to change the owner. Once changed you will then want to close the properties and re-open them and this should grant you access to change permissions.

Sorry its a bit late and you probably figured this out by now but at least it is now here for others reference.