Destiny 2 update got stuck? Here’s the list of solutions

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding... Read more
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Destiny 2 is one of the greats in the current meta of online shooters. However, because this Activision-produced game is too often plagued by various in-game bugs, it certainly requires maintenance and addition of in-game features.

Both provided via frequent updates. And that’s the problem we”re trying to tackle today. Namely, lots of users are unable to update the game through the client, since the update is stuck on initialization.

Destiny 2 won’t update? Here’s what you got to do

  1. Restart the client
  2. Remove the game folder and restore it before updating
  3. Check the connection
  4. Reinstall the client cleanly
  5. Repair the game
  6. Just wait it out

We’ve written extensively about Destiny 2 errors before. Bookmark this page in case you need it later.

1: Restart the client (kill the process in TM)

Firstly, restart your PC and try running desktop client again. If the issue persists, you might need to kill the client process and allow it to restart the update sequence from the get-go.

You can do so in Task Manager, with the special focus on the Blizzard Update agent’s process.

Here’s what you’ll need to do:

  1. Close the desktop client.
  2. Right-click Start and open Task Manager.
  3. Terminate all Blizzard-related processes, including Blizzard Update Agent.destiny 2 won't update
  4. Restart the client and try updating Destiny 2 again.

In addition, you can right-click on the app and run it as admin. It might help overcome certain system-imposed limitations for third-party apps.

2: Remove the game folder and restore it before updating

Some users managed to resolve the issue at hand with one simple witty trick.

It seems that the updating process is having issues determining where the game installation is stored.

For that reason, the update process gets stuck. And, seemingly, no matter how many times you restart it — the result is the same. With this approach, you should be able to update Destiny 2 without any issues.

Follow these instructions closely and be patient:

  1. Follow the instruction from the above-mentioned step to completely shut down the client.
  2. Navigate to C:Program Files (86x) and drag the Destiny 2 folder to the desktop.
  3. Open and click Install.
  4. Before the Install starts, stop at the pop-up window.
  5. Move the Destiny 2 folder back to C:Program Files (86x).
  6. Start the update and wait until all files are checked and update, hopefully, successfully downloaded.

3: Check the connection

Obviously, this a matter we can’t avoid when it comes to updating and running games in the client.

Even though we’re quite certain you’re well aware of network performance, we still encourage you to check everything out before we move to additional steps. So, check whether your PC is able to connect to the internet.

If the issue is widespread and we can’t ascribe it solely to Ubisoft, follow these steps to troubleshoot network issues:

  • Restart your PC.
  • Use the wired connection.
  • Restart router and modem.
  • Flush DNS.
  • Make sure the ports.
  • Make sure the client can communicate freely through Firewall. Open Firewall and check the list of allowed apps. Confirm that is allowed to connect to both public and private networks.

DNS won’t flush? Don’t panic! Check out this guide to solve the issue in no time!

4: Reinstall the client cleanly

Reinstalling the client might help, as well. There are multiple reports garnering around the lackluster desktop client provided by Ubisoft.

And, the developer is, seemingly working on addressing all of those. However, when a certain game fails to update, we recommend reinstalling the client.

Here’s how to uninstall and install again the client on Windows 10:

  1. Navigate to Settings > Apps > Apps & features.
  2. Uninstall desktop app.destiny 2 won't update
  3. In the Windows Search bar, copy-paste %ProgramData% and press Enter.
  4. Delete both Battle.Net and Blizzard Entertainment folders. You might need administrative permissions to do so.
  5. Navigate to the Blizzard’s official site and download the client again.
  6. Install it and sign in.
  7. Wait until it synchronizes with the installed games. Try updating Destiny 2 again.

Encountering issues in connecting to Blizzard services? Fix it now with the help of our guide!

5: Repair the game

Of course, this is rare but it can cause the updates to stuck on initialization. If some game files are corrupted or incomplete, the client won’t be able to update it accordingly.

Because of that, we encourage you to check for the integrity of the game files and then move to the updating process.

Here’s what you’ll need to do:

  1. Open desktop client and select Destiny 2 from the left pane.
  2. Click on the Options and choose Scan and Repair from the contextual menu.destiny 2 won't update
  3. Wait until it fixes possible corruption within the installation files.

6: Just wait it out

Eventually, if the issue persists and you’re still unable to update Destiny 2, we advise you to wait. Sometimes servers will be clogged and you need to do is wait until the update is successfully downloaded and installed.

In addition, don’t be discouraged if the UI shows download speed 0 kb/s. That’s hardly the case and we’re looking at the bug. Just restart your PC and wait some time until they fix what’s broken.

Also, don’t forget to share your experience with the update error on Destiny 2, along with related questions or suggestions. You can do so in the comments section below.


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