Discord audio keeps cutting out? Try these quick methods

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
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  • If Discord audio keeps cutting out, it means that you won't be able to communicate efficiently with your teammates.
  • As a first recommendation, you should make sure that the servers are up and running.
  • Updating the Windows 10 audio drivers proved to be extremely efficient in this situation.
  • To stop Discord audio from cutting up, you can also try to modify the region settings.
Discord audio keeps cutting out

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Discord is a very useful app if you are a fan of online gaming, and can help you communicate with your teammates during gameplay and outside of it

This app helps users develop strategies for different games, organize buying gaming gear, and also coordinate online item purchasing for increased efficiency of the team.

In this case, the Discord app is plagued with an audio issue that results in cutting the stream randomly. This creates a lot of frustration and here is what one user had to say about this issue:

When I’m on a private call or either a public voice channel on Discord and go in-game on Overwatch, my and the other people’s voices all start cutting out and we hear maybe 5% of what we’re actually saying. Has anyone got any suggestions on what might be causing this, and then have possible fixes? 

Blizzard forums

To try and solve this annoying issue, we’ve compiled some of the best troubleshooting steps. Check the details out by scrolling down.

Why is Discord cutting out for one person?

Issues with Discord audio are relatively common and many reported that they can’t hear anyone on Discord. This isn’t the only issue, and many reported that Discord isn’t playing any sounds in browser.

This indicates that there might be a server problem, or that your audio device isn’t properly configured. You can also try different input methods, but many reported that Discord Push to Talk isn’t working for them.

This guide will dive deeper into the issue and it will help you fix Discord audio if it keeps cutting out on Windows 10 and 11.

Why Discord audio keeps cutting out?

Before discovering the most efficient solutions to fix this annoying issue, it’s great to know some common causes for Discord audio cutting out.

  • Internet connection — This means that you have a poor internet connection. Because your internet is constantly struggling to stay connected to the voice channel, you might experience audio loss.
  • Discord settings — There are some settings that play directly-related to the audio cutting out. We recommend trying to alterate these aspects, and you’re going to find out how you can do it with ease.
  • Windows 10 settings — Your operating system has a lot of features and customizable settings. If Discord audio is cutting out, you should change some Windows 10 settings.
  • Drivers — This is one of the most popular problems. Missing, corrupted, or outdated drivers may determine a several errors, including Discord audio cutting out.
  • Peripherals — Although rare, it’s possible that the peripherals you use are the culprits. For example, if your headset is damaged or the microphone is busted, it’ll most likely result in audio cutouts.

How can I fix the Discord audio cutting out error?

1. Check the Discord servers

Sometimes, issues like the Discord audio cutting out can be caused by a problem related to the main servers. We strongly recommend you constantly verify the Discord Status.

In case everything looks good and the result of the Status is All System Operational, then try the next method presented in this list.

2. Restart Discord

  1. Right-click on your Windows taskbar, then choose Task Manager.
  2. Click the Processes tab and search for Discord in the Background processes list.
  3. Click on the app, then choose to End Task.
  4. Navigate to the location of Discord on your hard drive and open it again.

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This option would help in case you encountered some random bugs. If Discord audio keeps cutting out, follow the next solutions.

3. Update your Windows 10 audio drivers

  1. Use the following keyboard shortcut: Windows + X.
  2. Select Device Manager.
  3. Expand the Sound, video and game controllers section.
  4. Right-click on the system audio driver (usually High Definition Audio device), then click on Update driver.
  5. Choose to Search automatically for drivers and wait for the process to finish.
  6. If you can’t find any drivers to update, try the next methods.

Check the Sound, video, and game controllers section for any exclamation marks. If you can find any, follow the same steps from this method and update them all.

4. Modify region settings in Discord

  1. Open Discord by right-clicking it, and click Run as administrator.
  2. Click the down arrow found in Discord.
  3. Select Server Settings.
  4. Inside the Server Region tab click on Change.
  5. Try different options until you can find one that works properly.

Discord automatically selects the server region through which you communicate with your friends. However, choosing a different option might improve the quality of voice chats, especially if you’re chatting with people in other regions.

If your teammates experience the same issue, it would also be recommended that you all try the same Server Region for optimal results.

In case Discord keeps cutting out, we have one more solution that will help.

5. Re-install the Discord app

5.1 Uninstall

  1. Use the following keyboard shortcut: Windows + X, then select Apps and Features.
  2. In the app list from the right window pane, search for Discord.
  3. Click on it, then select Uninstall. 
  4. Follow the on-screen instructions to complete the uninstallation process.

5.2 Re-install

  1. Download the latest version of the Discord app.
  2. Run the installer and complete the setup process by following the instructions.
  3. Log into your account again and check to see if the issue is resolved.

The audio problem inside Discord can be caused by a variety of reasons. Because of this, in today’s guide, we covered all the possible options.

Checking if your audio drivers need updating, making sure the official servers are working properly and reinstalling the app are some of the solutions mentioned above.

What are the most common Discord audio problems?

Besides our today’s presented error, many others might appear while you’re running the app. Because it’s important to be prepared for any situation, make sure you check the following info:

  • Discord picking up game audio issues – This one can also occur due to incorrect sound setting and corrupted sound drivers. If you encounter this error, do no hesitate to check some valuable solutions.
  • Discord screen share no audio/audio quiet – As its title says, this problem generates troubles with the audio component while you’re running the screen sharing function. We also composed a guide dedicated to this trouble.
  • Discord static noise when streaming – The last example can occur due to incorrect output configuration, Windows sound problem, issues with your headset, Discord app glitch, and more. To discover how you can fix it, make sure you verify our recommended solutions.

We hope that the methods presented above have managed to solve your audio problem. Also, we suggest keeping in mind the above Discord audio errors, so you can solve them with ease whenever is necessary.

If you would like to share with us which of these options was helpful, leave a comment in the section found below this article.

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Frequently Asked Questions

  • To check if the Discord servers are down at this moment in time, you will need to follow the steps described in the 1st method presented in this guide.

  • Discord could be crashing on your phone either because it is being blocked by your antivirus software, or if the app is not updated. To resolve this issue please add the app to your antivirus whitelist, and update the application to the latest version.

  • This issue could be caused by not having administrator access on your device. To fix this, log out from the current Microsoft account, and log into your admin account.

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