Discord audio keeps cutting out? Try these quick methods

Vladimir Popescu
by Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination for research and analysis, and realizing... Read more
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  • If Discord audio keeps cutting out, it means that you won't be able to communicate efficiently with your teammates.
  • To fix this issue, you will need to update your Windows 10 audio drivers, restart the Discord application, and make sure that the servers are up and running.
  • For more effective fixes, you can visit our dedicated Discord Troubleshooting Hub.
  • Don't forget to bookmark our Gaming section to make sure that you always have a handy guide at your disposal.
Discord cuts off
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Discord is a very useful app if you are a fan of online gaming, and can help you communicate with your teammates during gameplay and outside of games as well.

This app helps users develop strategies for different games, organize buying gaming gear and also coordinating online items purchasing for increased efficiency of the team.

In this case, the Discord app is plagued with an audio issue that results in cutting the stream randomly. This creates a lot of frustration.

Here is what one user had to say about this issue on the Blizzard forums:

When I’m on a private call or either a public voice channel on Discord and go in-game on Overwatch, my and the other people’s voices all start cutting out and we hear maybe 5% of what we’re actually saying. Has anyone got any suggestions on what might be causing this, and then have possible fixes? 

To try and solve this annoying issue, we’ve compiled some of the best troubleshooting steps. Check the details out by scrolling down.

How can I fix the Discord audio cutting out?

1. Update your Windows 10 audio drivers

  1. Press the Win+X keys on your keyboard and click the Device Manager option.
  2. Inside the Device Manager window toggle the option Sound, video and game controllers.
  3. The exact options found in the drop-down menu will vary depending on your system setup.
  4. Right-click the system audio driver (usually High Definition Audio device) and then click Update Driver.Update audio driver - discord keeps cutting out
  5. Click Search automatically for updated audio driver software and wait for the process to finish.
  6. If you can’t find any drivers to update, try the next methods.

Note: Check the Sound, video, and game controllers section for any exclamation marks. If you can find any, follow the same steps from this method and update them all.

2. Restart the Discord application

  1. Right-click your Windows taskbar and choose Task Manager.Task Manager - Discord cuts off
  2. Click the Processes tab and search for Discord in the list (make sure to check the background processes as well)
  3. Right-click the app and any related processes and click End Task.
  4. Navigate to the location of Discord on your hard drive and open it again.

3. Check if Discord servers are up and running

Discord servers check - discord keeps cutting out

Because sometimes issues like this can be caused by a problem with the main servers, it is recommended that you check the Discord Status.

If everything looks good and the result of the Status is All Systems Operational. then try the next method presented in this list.

4. Modify region settings in Discord

  1. Open Discord by right-clicking it, and click Run as administrator.
  2. Click the down arrow found in Discord.
  3. Select Server Settings.
  4. Inside the Server Region tab click on Change.
  5. Try different options until you can find one that works properly.

Note: If your teammates experience the same issue, it would be recommended that you all try the same Server Region for optimal results.

Nothing happens when you click Run as administrator? Fix it fast

5. Re-install the Discord app

Download Discord - Discord cuts off

To uninstall:

  1. Press the Win+X keys and then click the Apps and features option.
  2. Search for Discord in the app list and select it.
  3. Click the Uninstall app option, and follow the on-screen instructions to complete the uninstallation process.

To re-install:

  1. Download the latest version of the Discord app.
  2. Run the installer and complete the setup process by following the instructions.
  3. Log into your account again and check to see if the issue is resolved.

The audio problem inside Discord can be caused by a variety of reasons. Because of this, in today’s guide we covered all the possible options.

Checking if your audio drivers need updating, making sure the official servers are working properly and reinstalling the app are some of the solutions mentioned above.

We hope that the methods presented above have managed to solve your audio problem. If you would like to share with us which of these options was helpful, leave a comment in the section found below this article.

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Frequently Asked Questions

  • To check if the Discord servers are down at this moment in time, you will need to follow the steps described in the 3rd method presented in this guide.

  • Discord could be crashing on your phone either because it is being blocked by your antivirus software, or if the app is not updated. To resolve this issue please add the app to your antivirus whitelist, and update the application to the latest version.

  • This issue could be caused by not having administrator access on your device. To fix this, log out from the current Microsoft account, and log into your admin account.

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