Disney Plus Not Working on Fire Stick [Unavailable/Stuck]

You might need to reinstall the Disney Plus app to fix this issue

by Loredana Harsana
Loredana Harsana
Loredana Harsana
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Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
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Alex Serban
Alex Serban
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After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Are you worried that Disney Plus is not working on Fire Stick? Certain background apps often cause these issues.
  • The first thing to do in such a case is to restart your Fire Stick by applying the steps detailed below.
  • Also, take into consideration that the cache may be the one responsible for this situation.
Disney Plus issues on Fire Stick

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Amazon’s Fire Stick is one of the most powerful options for media streaming. As expected, it can also be used to watch Disney Plus.

It seems that plenty of users complain about experiencing various Disney Plus issues on Fire Stick. Out of the blue, Disney Plus is stuck on the loading screen on Fire Stick, or movies are not playing.

Why is Disney Plus not working on my Firestick?

That’s most likely the question you have in mind at this point. There can be many reasons for this unpleasant situation, one being a slow IPTV or having a new app on your Fire Stick.

If this happens to you as well, don’t worry about it. In this article, we’ve put together a list with a few easy steps to help you get your Fire Stick running again.

How to make Disney Plus work on Fire Stick?

1. Check that Disney Plus is working properly

instal disney plus on xfinity

Before going any further, it is equally important that you check if there is not an issue concerning Disney Plus. Try using it on different devices and see if it’s working.

If the app works perfectly on other devices, then this indicates that the issue comes from the actual Fire Stick. You should follow the steps presented below to fix the issue.

However, if Disney Plus is not working on other devices, open your browser and check the app’s server status.

2. Try to restart the Fire Stick

  1. Go to the Home screen and select the Settings icon.
  2. Select My Fire TV.
    settings disney plus not working on firestick
  3. Press on Restart.
    restart disney plus not working on firestick
  4. Within a couple of seconds, the Fire Stick will automatically restart.
  5. Wait for it to start again and check if the issue is still there.

If you watch TV for longer periods, some of the background apps you currently use may eventually cause such Fire Stick issues.

The first recommended thing to do when this happens is to restart your Fire Stick by simply applying the above procedure.

3. Log out and log into Disney Plus

  1. Launch Disney+ and select the Settings option.
  2. Click the Log-out option.
  3. Now, wait for the process to complete, relaunch the app and log in again.

One of the major causes of the Disney Plus not working issue is the wrong user credential. The app will stop working automatically if Disney feels your login info is not legit.

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The solution is to log out and log in with the correct account details.

4. Update Firestick

  1. Go to the Home page and click the Gear icon.
  2. Select the My Fire TV option.
    settings disney plus not working on firestick
  3. Now, select About.
    about
  4. Finally, click the Update option.

Sometimes, this Disney Plus is not working on Firestick issue due to an outdated OS. This can affect other apps on your device too. So, you should always keep your Firestick updated.

5. Clear the cache

  1. Press on the Home button of your Fire Stick.
  2. Go to the Settings page.
  3. Select Applications from the list.
    settings app disney plus not working on firestick
  4. Next, choose Manage Installed Applications.
    manage installed apps
  5. Select Disney+ and press Clear Cache.
    disney+
  6. Restart the app and see if the issue has been solved.

Another quick tip involves clearing the cache. Rest assured that the procedure isn’t a time-consuming one. Despite that, it often does wonders, so give it a try as well.

6. Uninstall Disney Plus

  1. Go to the Home screen and select the Settings icon.
  2. Choose the Applications option.
    application
  3. Now, select Manage Installed Applications.
    manage installed apps
  4. Finally, click Disney+ and choose the Uninstall option.
    disney+

Try uninstalling and then reinstalling the Disney Plus app. Once the process is finished, make sure to restart your device. Afterward, go back and look for Disney Plus and proceed to install it once again.

Again, make sure that once Disney Plus is reinstalled, you restart the device again before trying to see if the Fire Stick issue has been solved.

Get Disney Plus now

7. Factor reset Firestick

  1. Go to the Home page and select the Settings option.
  2. Select My Fire TV.
    settings disney plus not working on firestick
  3. Now, click the Restore to Factor Defaults option and follow the onscreen instructions to complete the process.
    reset default disney plus not working on firestick

If the fixes above prove abortive in fixing the Disney Plus not working issue, you might need to reset your Firestick to default. Note that this will remove all your devices’ apps, files, and other contents.

However, it will also clear any issue that might be messing with your app.

That is what you can do to make Disney Plus work again on your Fire Stick. So, be sure to try out each of the solutions. Hopefully, you don’t have to resort to the last option before you can get your device to start working.

If your Firestick is not booting up properly, check our detailed guide to fix this issue.

Please let us know which solutions worked best for you in the comments section below.

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